Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Seat Cover Replacement
March 27, 2018
The entire process took almost a year with multiple pictures and visits to the old and new dealerships. It was finally resolved when I asked to speak to the service Manager who helped me out and resolved the issue in less then 2 weeks.
Written By: GARY
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View ProfileWhy was mileage increased by 589 KM after battery was replaced?
March 24, 2018
We brought our 2012 Journey in to replace the battery, odometer reading had 64331 KM registered. When we picked up the car after battery was replaced the odometer read 64920 KM. Why 589 KM difference? The battery is located under the front fender of drivers side. Only reason I did not replace the battery myself is I am restricted to 12 LBS weight per hand (medical restriction).
Written By: HANS
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March 23, 2018
A couple weeks back I bought a used car from oxford dodge.The sales people were very polite and helpful .I had a small problem with the car and told them and they dealt and fixed the issue right away no running around. and I was from out of town the Windsor area so they could of just said oh well if they wanted too but they did not they dealt with the issue...i highly recommend them if you are in the market for a car or truck for there professional service and attitude ....thanks again
Written By: Chris G
Great service
March 22, 2018
Great service. They were prompt and kept us updated and we liked the options of phone or text communication. Helped when we were not able to make a phone call.
Written By: SUZANNE
Thanks for the great review Suzanne! We're happy to hear that you enjoyed the text update feature we have. We look forward to seeing you in the future. Regards, Oxford Dodge Client Services
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View Profileover 2 hrs for an express oil change
March 21, 2018
it will be about 30 to 45 mins... ya- over 2 hrs later... going back to mr lube next time
Written By: GAVIN
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View ProfilePoor communication and workmanshipReplacement of front bumper on 2016 ram
March 20, 2018
Bumper had rust on it. Was told that it would be replaced. Scheduled appointment and dropped it off. Picked it up 6 hours later and they told us is was not covered. Spoke with service manager and after a few days was told they would replace it. Dropped it off again. When we picked it up the bumper was not put on properly, nothing fastened. Had to take it back again for them to fix it. We were without our vehicle for many hours, three times and was very inconvenient. I understand the question of the bumper not being covered under warranty the first visit, (and do appreciate that the service manager was able to get it covered) but no one called us the first visit to inform it would not be replaced and found out when we showed up to pick it up. The second visit with the bumper not being put on properly was very sloppy workmanship and no apology was given.
Written By: FREDERICK
Thanks for taking time to review you experience Frederick. We will need to take some time to investigate this particular interaction. Our Service Manager is currently away for another week or so but we will ensure that he has the opportunity to review this and will attempt to contact you in an effort to get more details and provide an explanation of this issue. Regards, Oxford Dodge Client Services
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View ProfileVery good service Iam very pleased
March 20, 2018
Very happy with Oxford dodge I purchased the vehicle at dale wurfels and glad I will never have to deal with them again Thank you for a great experience
Written By: kevin
Thanks for reviewing your experience Kevin! We appreciate the kind words and look forward to assisting you in the future with any of your vehicle requirements. Regards, Oxford Dodge Client Services
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View ProfileRecall
March 20, 2018
Great job but this review system is very irritating. It takes me around in circles. What if I don't want to write at least 20 words?
Written By: GORDON
Thanks for taking time to review us Gordon. We believe in making this process the easiest possible for customers to review their experience and will contact our survey provider in order for the to be aware of your concern. Regards, Oxford Dodge Client Services
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View ProfileBody shop did a great job
March 16, 2018
The people were polite/friendly and the shop as usual did excellent work. This why I use the body shop when necessary & would recommend the body shop to others.
Written By: HEATHER
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View ProfileExcellent Service!
March 15, 2018
Had a heater problem, blew hot air when the air conditioner was on. Problem was taken care of quickly, expertly & under warranty! Fantastic!
Written By: JUDITH &
Hello Judith and Allan and thanks for your kind review! Happy to hear you had a satisfactory service visit with us recently. Regards, Oxford Dodge Client Services This spring we are giving away 3 Xbox One Bundles! Visit https://www.oxforddodge.ca/xbox-one-promo.htm for more details
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