1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71322 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 26, 2024
All the staff I dealt with were professional and friendly. No haggling, just plain honest dealings. Unfortunately the Service Department let me down by not following instructions stated on my request for having service done and agreed with Bytek prior the delivery of my car. It was handled swiftly prior me picking up my purchased vehicle, otherwise I would have given a 5 star with no hesitation.
Written By: Michael O
Thank you, Michael, for sharing your experience! We’re glad to hear that our sales team provided exceptional service. We appreciate your understanding as we worked to address the oversight before you picked up your vehicle. Your feedback helps us improve, and we look forward to delivering a flawless experience on your next visit. Thank you for being part of the Bytek VW family!
October 22, 2024
We are return clients who just purchased our third VW from Bytek. Anik was our sales person who provided great service in a professional and friendly manner. She listened to our needs and found the car that was right for us. Very responsive to our emails and calls, she negotiated a deal that made it a positive experience for us. Just a week into driving our Tiguan, we are glad we returned to Bytek.
Written By: Yvette S
Hello Yvette. We thank you for your continued support! We’re delighted to hear that Anik provided exceptional service and helped find the perfect VW for you. We hope you enjoy your new Tiguan and we look forward to our next opportunity to serve you!
October 17, 2024
Amanda P. helped me out with the purchase of my new 2024 Tiguan R-Line! She was very knowledgeable about the car and answered any question I had about during the process. Everyone at the dealership was very friendly and helpful! I recommend Bytek over other VW dealerships I have experienced!!! Thanks Amanda P & Adrian B, you guys rock!
Written By: Amelia C
Hello Amelia. Thank you for your kind words! We're thrilled to hear that Amanda and Adrian made your car-buying journey smooth and enjoyable. It's great to know they were able to answer all your questions and left such a positive impression. We appreciate your recommendation and look forward to seeing you again! Safe travels in your new Tiguan!
October 17, 2024
Our sales person, Anik Roy was amazing, she took the time to guide us and help us in the process from start to finish. The staff of Bytek VW was very polite and accommodating, even when we returned later to order winter tires. Great service all around.
Written By: Yves R
Hello Yves. Thank you for your kind review! We’re thrilled to hear that Anik was able to find the perfect vehicle for you in a transparent manner. We look forward to serving you again in the future. Thank you for being part of the Bytek VW family!
October 15, 2024
Turn over on staff is not so fun.
Written By: A C
Hello and thank you for your feedback. We understand how important it is to have consistency with the team, and we're actively working towards this. We are committed to continuous improvement and would like to hear any specific concerns you have so we can work towards making your next visit more enjoyable. Please reach out to a member of our customer experience team at matthew@bytekvolkswagen.com
October 13, 2024
(Translated by Google) Abdallah listened to my needs and was able to support me in my choices in a perfect manner. Professionalism, precision and relevance of the answers which showed me a great knowledge of the vehicle. Which reassured me when I made my decision. To this I would add unfailing availability and a sense of human contact. A big thank you also to the Sale Manager Raymond Latreille. Bytek dealership to recommend (Original) Abdallah à l'écoute de mes besoins et en mesure de m'accompagner dans mes choix d'une manière parfaite.Professionalisme,précision et pertinence des réponses qui m'ont prouvé une grande connaissance du véhicule.Ce qui m'a rassuré au moment de ma prise de décision.A cela j'ajouterais une disponibilité sans faille et un sens du contact humain.Un grand merci aussi au Sale Manager Raymond Latreille. Concession Bytek à recommander
Written By: jean b
Bonjour Jean. Merci pour votre aimable commentaire ! Nous sommes ravis d'apprendre qu'Abdallah at Raymond a été en mesure de vous aider à trouver la VW parfaite pour vous en vous présentant les différentes options de véhicules de manière transparente. Nous vous remercions de votre recommandation et espérons pouvoir vous servir à nouveau à l'avenir !
October 07, 2024
I bought a 2024 Tiguan from them last week and I couldn’t be happier. Everything about the process was very clear. Abdalla was really helpful and professional throughout from the first time I walked in to when I walked away with my new car! Bytek also has their own Factory Certified Collision Centre which is great to know should you need it. (Hopefully not!) 10/10 would recommend Bytek.
Written By: Justin M
Hello Justin. Thank you for your kind review! We're delighted to hear that you had such a positive experience and that Abdalla was able to assist you along your car-buying journey in a professional, friendly, and timely manner. We wish you safe travels in your new Tiguan and look forward to serving you again in the future!
October 04, 2024
After having to iron out a few wrinkles, Anik Roy was and still is being extremely helpful; one wrinkle left to fix, and she has gone out of her way to ensure that we are satisfied with our new VW. Jennifer Curle was clear and concise on the financing end. We would recommend both of them should you choose to deal with Bytek Volkswagen.
Written By: Teresa M
Hello Teresa. Thank you for taking the time to let us know about your experience! We're happy to hear that Anik and Jennifer provided you with exdellent service. We appreciate your patience in ironing out the details. Thank you for your recommendation. We look forward to continuing to assist you!
October 02, 2024
This place sold us a car sight unseen, told us it would be equipped with options and once we got it home found out it didnt have a bunch of the things we were told it would have. fast forward a year later and its having so many different electrical problems its arguably not even safe. Transmission goes limp while pulling out on the highway. Wont go into park without rocking the shifter back and forth. abs and traction control lights come and go. headlight drl randomly strobes. radio just does tv static until you reset it, etc etc.When we had it in for service and explained the issues we were told "we will look at it next time you are in for service" When i tried to discuss a replacement they told me Im at a loss and will have to pay a price increase to get into the same vehicle that it is not their problem. A new vehicle that I might add is no guarantee will actually be any safer. 2023 Tiguan and salesperson is Amanda. Would not recomend This dealer or volkswagen to anybody.
Written By: Benjamin S
Hello Benjamin. Thank you for taking the time to share your feedback with us. We understand how frustrating the challenges you've experienced with your Tiguan must be. We want to work with you to address the issues you've outlined. Please reach out to our General Manager, Sid, at sid.uppal@bytekvw.com, so we can make things right. We hope to have the opportunity to rectify the situation.
October 02, 2024
Recently purchased a Tiguan from Bytek Volkswagen and the process was actually enjoyable. Not something I can say about my previous experience with other dealerships. After browsing some of the vehicles online, Amanda reached out to me to set up a test drive and the rest is history. Amanda was upfront about the options, the cost and at the end of the day we got the trade-in value we wanted and the Tiguan is now in my driveway. I personally had a great experience. I recommend you check them out for your next VW.
Written By: Dan M
Hello Dan. Thank you for your kind review! We’re thrilled to hear that Amanda was able to walk you through your vehicle options in a transparent manner in order to help find the perfect VW for you. We’re grateful for your recommendation and look forward to serving you again in the future. Safe travels in your new Tiguan!