1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71336 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 11, 2024
Buying my first official new car was a big milestone for me, and the team at Bytek made it an absolutely amazing experience from start to finish! Amanda came highly recommended by a friend who had purchased their car here, and now I see why. She was incredibly kind, helpful, and attentive throughout the entire process. I shared my wish list for the kind of car I wanted, and she delivered beyond my expectations. Adrian was equally fantastic, taking the time to thoroughly explain all the financial details. What I appreciated most was that I never felt pressured to add anything unnecessary—such a refreshing experience compared to other places. If you're looking for a car and want a team that truly cares about making the process smooth, enjoyable, and stress-free, you need to visit Bytek. Amanda, Adrian, and the entire team are simply the best. I couldn’t be happier with my new car or the service I received. Highly recommend! :)
Written By: Karolina P
Thank you for your amazing review! We're thrilled to have been part of such an important milestone for you. Your feedback means the world to us, and we’re delighted that you felt cared for and never pressured. Enjoy every moment with your new car, and welcome to the Bytek family!
December 07, 2024
I just purchased a 2024 Taos from Bytek Volkswagen this past week. Amanda was the sales person I dealt with and she was simply wonderful…….excellent service to the client, with no pressure tactics and great attention to detail. After test driving the vehicle, we sat down together and Amanda took the time to answer all my questions regarding the vehicle, financial options and warranty information. In all honesty, this was probably one of my best car buying experiences. I would certainly recommend anyone to visit Bytek Volkswagen for their next vehicle purchase and asking for Amanda.
Written By: Nathalie D
Hello Nathalie. Thank you so much for your wonderful feedback! We’re thrilled to hear that Amanda made your car-buying experience enjoyable, pressure-free, and informative. Please don’t hesitate to reach out if you need anything in the future. Welcome to the Bytek VW family!
December 07, 2024
Just purchased a VW Cross Sport from this dealership. From beginning to end the process was awesome. Very rarely is buying a new car stress free and without hassle. They worked with me on every front. Definitely just gained a long time customer. Would recommend to everyone.
Written By: Paul F
Hello Paul. Thank you so much for your kind words! We're glad to hear that your experience with us was stress-free and enjoyable. It was a pleasure working with you, and we're delighted to welcome you to the Bytek VW family!
December 06, 2024
Amazing customer service and inventory, would return anytime and will send my friends over if they ever need a VW. :)
Written By: Melika M
Hello Meika. Thank you for the kind words! We look forward to seeing you again anytime!
December 04, 2024
Recently bought a VW golf gti here and wéve been told the car will have a remote starter working with the app, and when we got home and took the time to setup the app, there was nothing. I reached out by e-mail and went in person, when the sales representative asked the garage about it they litteraly laughed at my request - such a disrespectful way to deal with customers questions - ,I was promised to be called back whithin 48h and it’s been over 2 weeks with no news. I was hoping a better post-sale customer service as they were selling it all over the process but unfortunately it is not.
Written By: Aabir L
Hello Aabir. Thank you for sharing your feedback. We're sorry to hear about your experience with the remote starter and the follow-up service you received. Your review does not reflect the level of professionalism and respect we strive for. We would like to ensure it’s resolved and that you receive the service and support you were promised. Please reach out to me at matthew@bytekvolkswagen.com, so we can address this promptly. We hope to make things right.
December 02, 2024
Dishonest and Untrustworthy. I had a terrible experience with Bytek Volkswagen. I paid for a anti-rus module. I was told it had been installed but never was. After inspecting I noticed it was missing. I asked for a refund and was denied. I was told for my troubles that they would provide a detailing package. The detailing package was useless as I had just purchased the car a week prior. When I had asked what was included in the detailed package, not a single employee was able to give me information as it's done by a 2md party. When I returned to pick up my car from a very useless detailing package, I was told they had misplaced my keys. Not only had I had to take off 2 days work but was trwwat as they were doing me a favour. The dealship was non responsive to be multiple attempts to rectify the situation. Despite multiple attempts to resolve the issue, I was still charged and left without what I paid for. The staff seemed unresponsive and unwilling to make things right, leaving me feeling completely taken advantage of. This dealership clearly prioritizes profits over customer satisfaction and honesty. I strongly advise against trusting this dealership with your business. If you do decide to proceed, double-check everything and document every interaction.
Written By: Meika C
Hello Meika. Thank you for taking the time to share your experience. We apologize for any inconvenience caused. We want to address this matter further to understand what went wrong and work towards making things right. Please contact me directly at matthew@bytekvolkswagen.com, so I may assist you in resolving these concerns. We hope to have the opportunity to regain your trust.
November 29, 2024
Buying a car for the first time was a super fun and easy experience with the help of the team at Bytek! Everyone I’ve interacted with was nice, professional, and very quick to answer all of my questions and concerns. Really happy with my choice and their service!
Written By: Myriam B
Hi Myriam. Thank you for your kind words! We're thrilled to hear that your first car-buying experience was fun and worry-free. We hope you enjoy your new vehicle. Welcome to the Bytek VW family!
November 29, 2024
Bytek service always takes such good care of me. They are attentive and make the time to ensure I understand what is going on with my car
Written By: Alixandra M
Hello Alixandra. Thank you for your kind words! We’re so glad to hear that our team consistently provides you with attentive care and clear communication. We look forward to continuing to provide the same level of care for all your automotive needs. We look forward to serving you again in the future!
November 28, 2024
Recently got my first car at Bytek! Abdalla was extremely helpful. No matter what time i messaged him to ask questions, i always got a happy response! He gave me every detail i needed and ensured that i had all i asked for including tips for my car. Management was equally helpful and friendly through any difficulties and even offered me a rental car free when I had a few hours delay due to licensing. Vehicle is great! Smooth drive with no hassle so far. Definitely recommend.
Written By: willene s
Hello Willene. Congratulations on your first car! We're thrilled to hear that Abdalla was able to assist you every step of the way with such care and dedication. Your satisfaction is our top priority, and we're so glad you're enjoying your new vehicle! If you ever need anything, don't hesitate to reach out. Welcome to the Bytek VW family!