1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71322 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 28, 2024
Dealing with Anik at Bytek was an amazing experience. She was very knowledgeable and prompt at responding to all my enquiries, and she delivered the car within a short period of time. I highly recommend her as your personal sales representative.
Written By: Gislene M
Hello Gislene. Thank you for your kind 5-star review! We're thrilled to hear that Anik provided excellent service and made your experience transparent and worry-free. We look forward to assisting you again in the future and we wish you safe travels in your new vehicle!
August 26, 2024
VW Bytek gave the best service ever - all tasks from first inquiry to test drive and purchase/financing was done at my convenience in a most professional, friendly and timely manner!
Written By: Annette T
Hello Annette. Thank you for your kind review! We're delighted to hear that you had such a positive experience and that our team was able to assist you along your car-buying journey in a professional, friendly, and timely manner. We appreciate your feedback and look forward to serving you again in the future!
August 23, 2024
Written By: Lucie P
Hello Lucie. Thank you for taking the time to leave us a 5-star rating! We are glad to see that your experience was nothing short of excellent and we look forward to welcoming you back in the future!
August 22, 2024
Disappointed… I went into this dealership with the hopes of purchasing a vehicle. And left disappointed. We had an excellent experience with Amanda, Ali and Abdalla - but our interactions with other members of this sales staff was extremely disappointing and underwhelming. We will take our money elsewhere. It can’t be that hard to find a dealership that wants to sell a vehicle.
Written By: Michelle F
Hello Michelle. Thank you for taking the time to provide your feedback and for considering Bytek Volkswagen. We regret that we were not able to reach an agreement this time. There are, unfortunately, limits to what we can offer. We genuinely wish you the best in your search, and if you ever want to re-open the conversation or if there is anything we can do to amend the situation, please do not hesitate to reach out to andrew.quadling@bytekvw.com. We’d love another opportunity to assist you.
August 22, 2024
Just picked up a lease car from Bytek. Anik my sales representative was excellent throughout the process and made everything very easy, particularly for a foreign national. I would recommend to anyone looking for a lease car.
Written By: Simon W
Hello Simon. Thank you for your kind 5-star review! We're thrilled to hear that Anik provided excellent service and made your experience transparent and worry-free. We look forward to assisting you again in the future and we wish you safe travels in your new vehicle!
August 20, 2024
Having purchased many cars over the years I have to say that dealing with Amanda Poisson at Bytek was by FAR the best experience I've had to date. Amanda was there to answer my questions while at the same time not being the typical pushy sales person. The after sales attention by both Amanda and the rest of the staff was also exceptional as they worked to solve a small issue that I had. I highly recommend Bytek if you are considering a car purchase!
Written By: Mark C
Hello Mark. Thank you for your kind review! We're thrilled to hear that Amanda was able to help you along your car-buying journey in a transparent and pressure-free manner. We wish you safe travels in your new vehicle!
August 15, 2024
We recently purchased an Atlas Cross sport at Bytek Volkswagen and were impressed by their customer service and quick response. Everything went smoothly, aucun accrochage. Quality service the whole time. We are very pleased with them and love the new vehicle.
Written By: Wye w
Hello and thank you for your kind words! Our team strives to make every visit as easy and stress-free as possible, so your feedback means a lot to us. We wish you safe travels in your new Atlas Cross Sport and we look forward to serving you again in the future!
August 06, 2024
I leased my car from Anik who was awesome, very helpful and easy to work with. I was also helped by Jenn on the paperwork side of things who was again awesome to work with and even when I popped in unexpectedly to add my partner to the lease helped us add her smoothly and quickly. Overall great experience and would definitely recommend!
Written By: Noah R
Hello Noah. Thank you for your kind review. We are glad to hear that Anik and Jenn went above and beyond to ensure you had an outstanding experience. We look forward to serving you again in the future!
August 04, 2024
I recently had the pleasure of purchasing a vehicle from Bytek VW and I must say, the experience was outstanding. From start to finish, the team demonstrated professionalism, transparency, and genuine care. The sales staff was knowledgeable and attentive, helping me find the perfect Volkswagen model and the right plan for my needs. They took the time to answer all my questions, provide detailed information about the features, and offer a no-pressure environment that made the entire process smooth and enjoyable. Overall, Bytek VW Car Dealer exceeded my expectations. Their commitment to customer satisfaction was evident throughout the process. Highly recommended!
Written By: Angel T
Hello Angel. Thank you for your kind review! We’re thrilled to hear that your experience was outstanding from start to finish. We're glad to hear that our team was able to help you find the perfect VW for you. We’re grateful for your recommendation and look forward to serving you again in the future. Safe travels in your new VW!
August 03, 2024
Bought our new to us VW Golf from Bytek and were overall pleased with the sales process. Brought the car in for its first oil and filter change and had a few questions about available options and some minor bodywork. No one department was able to get me the information I needed, so I wandered from department to department ringing bells waiting for someone to help me. When I finally talked to someone, the answers were brief, and not the least bit helpful. I left feeling very underwhelmed with the service and not willing to return unless it is absolutely necessary. A sale should not end when the car drives off the lot... In addition to that, the appointment was scheduled for Friday morning but we arranged with the Service Department to drop it off on Thursday afternoon. The work was completed that evening (Thursday) and we picked the car up before close. Today (Saturday) we received an email (somewhat scolding us) from the Service Department indicating that we had missed our appointment. Love the car but disappointed in the service and won't likely return.
Written By: Kerry K
Hello Kerry. Thank you for sharing your experience with us. We apologize for any frustration you encountered during your recent visit. We understand how important it is to have your questions answered thoroughly, and we strive for total transparency for as long as you are a member of the Bytek VW family. We’d like the opportunity to make things right and regain your trust. If you're open to it, I’d be happy to personally address any of your outstanding questions or concerns. You can reach me at matthew@bytekvolkswagen.com.