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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3976 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota
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July 24, 2023

Love my new RAV4 Hybrid Limited

Written By: Debi M

Jackson's Toyota responded on August 14, 2023

Hi Debi, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
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July 23, 2023

Very welcoming and knowledgeable staff! I had Andrew Black assist me with choosing my new vehicle. If you're looking for a Toyota, I highly recommend making the trip to Jackson's Toyota.

Written By: Todd M

Jackson's Toyota responded on August 14, 2023

Hi Todd, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
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July 22, 2023

All they want is your money , no respect whatsoever. Stay away find a good mechanic else where.

Written By: Peter M

Jackson's Toyota Jackson's Toyota
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July 19, 2023

Made an appointment to buy a car. Appointment was at 1:00, I was still waiting for the salesperson at 1:30. Was not offered any one else to help me. Left and went next door to Mazda , bought a car in 15 minutes. Mazda thanks you for the sale.

Written By: Karen P

Jackson's Toyota Jackson's Toyota
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July 18, 2023

Amazing service. Their account manager, Danelle, is AMAZING, and she knows what's best for you!! Devon

Written By: Gospel C

Jackson's Toyota responded on August 14, 2023

Hi there, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
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July 17, 2023

Absolutely excellent customer service.Lee, Matt and Danielle were wonderful to deal with. Very helpful with the process from ordering and receiving my new RAV4. I’m delighted with my experience at Jackson’s and highly recommend this dealership !!! Hands down the best experience I’ve ever had over all my years dealing with a purchase of a new vehicle. I cannot express enough how happy I am !!!

Written By: Lesley M

Jackson's Toyota responded on August 14, 2023

Hi Lesley, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
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July 17, 2023

Great dealership with very nice and professional salesperson Andrew Black. I am very happy with his timely updates and effective communication.

Written By: Shawn S

Jackson's Toyota responded on August 14, 2023

Hi Shawn, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
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July 16, 2023

While Toyota Canada deserves a one star for the way they've been treating their Canadian customers, I have to give a five star rating for my dealer, Brent Bell, who kept his promise with updating me monthly for my long overdue RAV4 XSE Hybrid, after the initial 6-8 month wait time came and passed. I definitely wasn't happy having to wait 15 months by the end, but I'm sure it must also have been frustrating for him as the powerless middleman between Toyota Canada and his waiting customers. I'm very happy with my new vehicle and with his help in getting everything processed thru, and hope that my experiences with the Service department will be fine, despite the less than promising reviews left here.

Written By: Allen C

Jackson's Toyota responded on August 14, 2023

Hi Allen, Congratulations on your new Rav4!

Jackson's Toyota Jackson's Toyota
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July 15, 2023

Very unpleasant experience buying a new vehicle for many reasons. The reason why one star was not given was because of friendly Administrative staff. 1) When the vehicle was delivered, the Body side molding was peeling off on the end of the molding. I notified the dealership and they were able to fix the issue. Proper inspections should be completed prior to delivery. 2) The Security Lug nut adapter to remove the tires was not present in the vehicle at the time of delivery. In the event of a flat tire, it would be a hazard to not be able to remove the tires. I notified the dealership and they provided a new one. 3) At the time of delivery, I was not notified that the bug deflector I ordered was not on a vehicle I had ordered 6 months in advance. 4) Non-responsive and salesperson and manager with regards to emails notifying them of issues. This unfortunate experience was much different from stories I have heard from other Toyota Dealerships in the GTA so I was quite disappointed with the purchasing process.

Written By: Joe

Jackson's Toyota Jackson's Toyota
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July 15, 2023

Written By: James M

Jackson's Toyota responded on August 14, 2023

Hi James, Thank you for the review.

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