Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4709 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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October 28, 2020
Written By: Sue D
Winter Tire Swap Out
October 28, 2020
Amy was extremely helpful in getting my vehicle in on time and out on time as promised. She walked me through every step of the way and kept me informed to any all modifications to the original contract. ie wheel alignment. Thank you Amy and the entire Palladino team
Written By: ANTHONY
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October 28, 2020
Written By: hisham r
Quick service!
October 28, 2020
I dropped off my car at 8am, they said it would be ready by 430 but it was actually finished a few hours earlier!!
Written By: RANDY
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October 28, 2020
Written By: Jessica S
October 28, 2020
Written By: Jessica S
October 28, 2020
Written By: Sensei P
October 28, 2020
This is a review for 2022 in which we had the WORST mechanic experience. We went to Palladino Honda for a simple oil change. After waiting an HOUR for what others do in 20 minutes, we got the car back and drove home. Already extremely disatisfied with your price v. Other local alternatives- but I remained loyal as youre a dealership and should be extremely knowledgeable on Hondas! Two days later my neighbors told me my car was leaking. Sure enough theres an oil slick. Once we told Palladino Honda of the issue, they didn't care!! They told us to DRIVE the car across town, which is 20 minutes to them. Worst part is they said we can only come in TWO DAYS LATER as they are "full" for the day!!! If this wouldve continued, my oil was at below 10% you would of destroyed my engine! We had to rush to a local mechanic who tightened it for us immediately. Even with proof from another mechanic, their response was "bring it in and will tighten in 2 days" and that this time it'll be free for them to tighten my oil cap. Once we said it was already done by someone else they basically said LOL whoopsies!! SOB's who would accept that!! Never getting my business again! What kind of dealership cannot complete an oil change on a 2014 honda civic?!!?!?! SPECIAL SHOUTOUT TI JIMS AUTOMOTIVE HE GOT BE IN SAME DAY, AND FIXED THE ISSUE NO COST ASAP. SHAME ON YOU PALLADINO HONDA!
Written By: panth
Unneeded Repairs
October 28, 2020
While having my winter tires installed, having an oil change and having work required in my inside fan assembly, I was told i needed new front and back brakes even though the vehicle had only 62k on it. I was shocked because on all my other vehicles, brakes normally lasted for between 80 and 120k. And usually, the front brakes go long before the back brakes. The mechanic showed me the brakes, and I, not being a mechanic, could not really disagree with him. One thing in particular he showed was the front left brake and he said the pads were so bad that the brake was basically on all the time and he couldn't grind down the rotors on either front or back. I consulted with my son, who has mechanic training, and after him speaking to the mechanic, my son told me he couldn't do the back brakes because he didn't have the computer necessary but could do the front brakes. Reluctantly, I had the back brakes done for over $537.34 (after Amy gave me a 10% discount, which was appreciated) and decided to have my son do the front brakes. When my son proceeded to do the repairs on the front brakes, he discovered that the pads where sticking because of a faulty top slide pin which just required lubrication. He believed there was still plenty of life left on the pads and the rotors were not as bad as described. I feel I was taken advantage of. Every time I go to Pallidino's, they are always trying to upsell me. It's like going to a quick oil change shop. I will still get my oil changed there because they do have the best price in town, but in future, the only other work I will get a second opinion for non-warranty work.
Written By: WILLIAM
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October 25, 2020
It was great!! Made my vehicle shopping experience a breeze. Everyone was extremely helpful.
Written By: Kevin L
