Leggat Chevrolet Cadillac Buick GMC
2207 Fairview Street , Burlington, ON, L7R3Y3
Member since March 06, 2014
2207 Fairview Street Burlington ON L7R3Y3Overall Score
Leggat Chevrolet Cadillac Buick GMC679 Reviews
678Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Very helpful and efficient.
April 24, 2014
Air Conditioner was pumping out hot air. Andy found the problem and solved it. Andy was helpful, polite and efficient.
Written By: RONALD
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Fantastic
April 24, 2014
Laurie was fantastic. Car repaired quickly and within all estimates provided and she was respectful of my time. The free brunch was even better
Written By: CARL
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Originally since i had the car in two weeks previously, I was a little upset that it had to be returned. After hearing from Craw
April 24, 2014
Crawford was very, very friendly and professional as well. He kept me abreast of how my car repair was progressing throughout the service.
Written By: TONY
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Absolutely wonderful!
April 24, 2014
Fast and easy. I had never purchased a car before and Peter helped me gather everything I needed. I would recommend Peter to anyone and I would buy again from him.
Written By: jennifer
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My experience was positive, informative and well comminicated.
April 23, 2014
I brought my car in to have my winter tires removed and stored and have my summer tires put on. I also had a few additional concerns about my car. I appreciated that Crawford listened to me and that he called later on in the day to explain next steps for repair. Although I didn't like getting the news that my car would require a costly repair I appreciated the comprehensive way he explained the need for the repair and the possilbe consequences for putting the repair off.
Written By: ARLENE
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Warranty replacement part...
April 23, 2014
I called Crawford and explained that my driver side interior door handle was peeling and cutting my hand. Crawford notified me that the warranty only covered parts until 60,000 kms and my car has just over 60,000 kms. I explained that I was in need of an oil change and would like to drop the car off for a one time service call. Crawford agreed to look at it for me and see what he could do. I went in that evening and he assessed the handle, obtained authorization to order and agreed to submit it for warranty replacement. I was very happy, but still a little sceptical. When I went in for my scheduled appointment (at 7am in the morning), I was greated by a smiling Crawford. He brought my car in for me and set me up with a shuttle to and from work and had it all done, clean and waiting for me when I returned at 3:45. I am very happy with the service that I continue to receive from Crawford and Legget Chevrolet. Needless to say, I was a very happy camper when I left the dealership. I applaud Crawford for his continued Customer Service Excellence. Thank you again!!
Written By: TAMARA
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HE HAD THE 2 ISSUES CHECKED OUT & BOTH WERE REPAIRED.
April 23, 2014
THE FIRST ISSUE WAS FIXED UNDER THE WARRANTY. A NEW THERMOSTAT HAD TO BE PUT INTO THE ENGINE. THE SECOND ISSUE WAS BUYING A NEW KEY DEVICE WHICH BROKE AND A NEW ONE HAD TO BE ISSUED. THIS WASN'T UNDER THE WARRANTY. I'VE BOUGHT SEVERAL CARS FROM LEGGATS IN RECENT YEARS. A FEW CARS WERE IN FOR VARIOUS REPAIRS AND OTHER CARS WERE PRETTY WELL MAJOR REPAIR FREE. ON A SCALE OF 1 TO 10, I'D GIVE LEGGATS AND THE SERVICE DEPARTMENT A (6), WHICH TO ME IS JUST ABOUT AVERAGE. CARS TODAY, AREN'T BUILT SOLIDLY LIKE THEY USED TO, AND THEREFORE SO MANY REPAIRS OR RECALLS ARE ISSUED NOW, WHICH IS A SHAME. I MAY BE TRADING IN MY 2011 CHEV CRUZE THIS YEAR SOMETIME, BUT NOT TO SURE IF I'LL BUY ANOTHER LEGGAT OR GO TO ANOTHER DEALER THIS TIME AROUND. *****CRAWFORD GREIG THOUGH, WAS A GOOD SERVICE CONSULTANT***** . REGARDS FOR NOW. CRAIG R. BROOKS (BURLINGTON)
Written By: CRAIG
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My experience was good! Besides the service centre being over booked.
April 23, 2014
Crawford is always polite and is very efficient even when under pressure. When i book my appointments i always ask for him as i can trust him.
Written By: PHILIP
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I bypass dealerships in my hometown to go to Leggat's in Burlington. The professional and personalized service, attention to det
April 23, 2014
My family and I have bought many vehicles from Leggat's in Burlington. I've been dealing with the same sales representative for many years and the service has been excellent. I find the service staff very knowledgeable, courteous and extremely professional. They do everything possible to make my experience the best it can be. I actually look forward to visiting the dealership!
Written By: SURESH
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Owner of a new Chev. Silverado
April 23, 2014
After a few minutes of looking around we were approached by a sales rep. He listened carefully to what we were looking for. Took us into his office and because he was new to the business, if there were any questions we had that he could not answer he sought help from his manager. We had a good experience, the sales rep was helpful and very courteous. Gave us the time we needed to think about the purchase. The vehicle was ready for pick-up when we came in to pick it up.
Written By: Johnannes
Thank you!
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