Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4456 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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August 09, 2025
I purchased an SUV in July, and while the vehicle itself has been fine so far, I’m extremely disappointed with the customer service and professionalism at this dealership. The SUV was missing the trunk cover, so I called three times to confirm whether the vehicle originally came with one. Eventually, the salesperson, Kier Gonzales, called me and asked me to come in (He mentioned the cover should be somewhere). After waiting for quite some time, a manager, Jilene Allan, came to look at the car and informed me that these cars doesn't come with a trunk cover and that I would need to place an order at Toyota for one. While that answer was fair, it was frustrating that I had to drive all the way to the dealership for information that could have been easily shared over the phone. When I expressed that this felt like a waste of time, Ms. Allan responded dismissively and told me to “go and not waste my time here,” then walked away. I found this to be extremely unprofessional, especially coming from a manager. On again I went in to ask about Keir to ask about the service department and was told that Mr. Gonzales was out of office, even though I could clearly see him in his office. Based on my experience, I would give 0 stars for their customer service and overall attitude toward customers.
Written By: Maryam A
August 09, 2025
a very bad experience. bought an SUV 6 months ago and the manager was very rude. I don't recommend this dealership.
Written By: dina i
August 09, 2025
Written By: alannah j
August 09, 2025
Definitely feel misled and ripped off. Won’t be going back or recommending them.
Written By: Oiler G
August 08, 2025
Very professional courteous our car looks amazing
Written By: Terry M
Thank you for the kind words! 😊 We're so happy to hear you had a professional and courteous experience — and that your car looks amazing! Appreciate you choosing SMP! 🚗✨
August 08, 2025
The management staff was excellent and Brent addressed the issue I had professionally and to my satisfaction. The service staff was accommodating except for the customer service person who setup the service work She was not overly pleasant and not very accommodating and should have some additional training in customer service.
Written By: Cliff G
Thank you for your honest feedback! We're glad Brent and the management team were able to resolve your issue professionally and to your satisfaction. We’ll be sure to share your comments with the team, including the opportunity for improvement in customer service. We truly appreciate you bringing this to our attention. 🙏
August 07, 2025
My visit at SMP was great!
Written By: Janelyn M
Thanks for the awesome review! 😊 We're so glad to hear you had a great visit at SMP — hope to see you again soon! 🚗🙌
August 06, 2025
Written By: Kassidy R
August 06, 2025
I’m kinda on the fence about this, not the service I received, that was actually good and quick. But my issue is the problem with my vehicle, I took it to the dealership services and the problem keeps coming back. I feel as though this will be no different.
Written By: Ryan H
August 03, 2025
Written By: Rana F
