Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1322 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 07, 2019
I went into their showroom and not one person working acknowledged me or my parents presence. We even ask for help, and the lady at the front went to the back and didn't come back for 15 minutes. The fact that I didn't get served at all made me walk out because if that was how I was treated before my purchase of a new car, what would it be like when trying to get serviced?!
Written By: Victoria W
Hi Victoria, we are so sorry that there was no one to assist you when you came into our showroom. Please feel free to contact me directly (Andrew) to discuss this situation at 613-220-2939. We certainly want to make this situation right, and hope that you can give us a second chance!
August 07, 2019
I went into their showroom and not one person working acknowledged me or my parents presence. We even ask for help, and the lady at the front went to the back and didn't come back for 15 minutes. The fact that I didn't get served at all made me walk out because if that was how I was treated before my purchase of a new car, what would it be like when trying to get serviced?!
Written By: Victoria W
Hi Victoria, we are so sorry that there was no one to assist you when you came into our showroom. Please feel free to contact me directly (Andrew) to discuss this situation at 613-220-2939. We certainly want to make this situation right, and hope that you can give us a second chance!
August 05, 2019
Super good service, friendly staff. I went just to get some parts for my VW golf. They had some and ordered other on. Quick service and cheap prices too!
Written By: Corey K
Thanks, Corey!
August 03, 2019
The reason for buying a new car is to enjoy the peace of mind and warranty of the new Car. their employees do not care for after sale service or their client satisfaction. Once you bought the car, you stuck with them. I bought a new car from them, I used the summer tires for only 3 months then I bought a new winter tires, when I tried to put my summer tires back, one of them had an issue that was identified as a result of road hazard. They informed me then that these tires has no warranty and I need to chase the manufacture my self, they did not give me any registration number for the product and refused to provide any real assistance, when I contacted the business manager who transferred to her boss, he said that he can not provide any help. I went to Costco to get the same tire, and for my luck, i found another person with the same road hazard issue with the same tire manufacturer, and of course, Costco was replacing this tire for free. I will not recommend these guys to anyone for the bad after sales service that they have.
Written By: Slam M
We're sorry that we were not able to help with your defective tire, Slam. Tire warranties on new vehicles are very limited, but please feel free to discuss this matter directly with our service manager, Louis.
August 03, 2019
The reason for buying a new car is to enjoy the peace of mind and warranty of the new Car. their employees do not care for after sale service or their client satisfaction. Once you bought the car, you stuck with them. I bought a new car from them, I used the summer tires for only 3 months then I bought a new winter tires, when I tried to put my summer tires back, one of them had an issue that was identified as a result of road hazard. They informed me then that these tires has no warranty and I need to chase the manufacture my self, they did not give me any registration number for the product and refused to provide any real assistance, when I contacted the business manager who transferred to her boss, he said that he can not provide any help. I went to Costco to get the same tire, and for my luck, i found another person with the same road hazard issue with the same tire manufacturer, and of course, Costco was replacing this tire for free. I will not recommend these guys to anyone for the bad after sales service that they have.
Written By: Slam M
We're sorry that we were not able to help with your defective tire, Slam. Tire warranties on new vehicles are very limited, but please feel free to discuss this matter directly with our service manager, Louis.
July 31, 2019
(Translated by Google) We are very satisfied with this Bytek Volkswagen garage. (Original) Nous sommes très satisfait de ce garage Bytek Volkswagen.
Written By: Sandra L
Merci, Sandra!
July 30, 2019
This review is for the sales department. I recently bought a 2019 GTI. I want to commend Bytek, and particularly Kris Peshek for the great experience. I never felt pressured or rushed. He answered all of my questions with patience. They found the perfect car for me and it even came in early. Kris spent over an hour with me to help me understand the features and new technology when I picked up my car. Friendly, professional service. Thank you!
Written By: T G
Thank you, Tetch!
July 30, 2019
This review is for the sales department. I recently bought a 2019 GTI. I want to commend Bytek, and particularly Kris Peshek for the great experience. I never felt pressured or rushed. He answered all of my questions with patience. They found the perfect car for me and it even came in early. Kris spent over an hour with me to help me understand the features and new technology when I picked up my car. Friendly, professional service. Thank you!
Written By: T G
Thank you, Tetch!
July 28, 2019
Meh!!!
Written By: James B
Isn't "meh" generally a 3 star review, James? :-) Would love to know how we can turn that one star into five!
July 28, 2019
Meh!!!
Written By: James B
Isn't "meh" generally a 3 star review, James? :-) Would love to know how we can turn that one star into five!
