Ontario Motor Sales Chevrolet Ltd

January 25, 2020

Written By: Rp

January 25, 2020

Written By: joe18660

January 25, 2020

Written By: Carmella C

January 25, 2020

Written By: Mark C

January 25, 2020

Great service, friendly staff, nice lounge and coffee making facilities

Written By: BOB S

January 25, 2020

Written By: Brian

January 25, 2020

Written By: Sam B

January 25, 2020

Just bought a Cadillac from these guys! Incredible service all around. Ryan went above and beyond to help me find exactly what I was looking for! So happy I was referred to him.. Definitely give these guys a chance if you want amazing service!👌

Written By: Hourglass E

January 25, 2020

Written By: Connor G

January 25, 2020

First off the below review is nothing about the actual service as they have always been friendly. However the low review is a reflection of the dissatisfaction of the GM products I have purchased. I also posted a review on GM Canada as well.I am sad to say I am very disappointed for the second time with GM. The first was a manufacturing defect with my 2013 silverado.they did correct the major flaw after arguing for over 6 months.Shame on me as I bought another product as if I didn't learn my lesson the first time. I bought a 2017 silverado high country. Roughly around 6000km I had noticed a vibration which I attributed to possibly a defective belt in one of the tires. Took it for service where I bought it at Ontario Motor sales. They claimed at the time could not find any problem. This progressively has been getting worse and more noticeable. Tonight October 18 2018 the same dealership called me and has found both back tires to have high road allowances.....whatever that means and why they didn't do this so called test the first time.They offered to replace the tires under warranty but will cover only 50% of the cost. This is not acceptable as I had previously complained about this when the KM were low.I was informed to call GM and register a complaint. Not sure about anyone else's experience but my time is valuable to be contacting them to argue for months on end. I believe the dealer should be the customer ambassador and be communicating with the manufacturer. This purchase is worth approx $80k and they should be standing behind their products.This is only 1 problem identified my truck has also had transmission issues and often the gears will slam between shifts at low speeds more so when cold or the first drive of the day. They have yet to find a physical problem with it but claim they are aware with several other complaints from customers that there is an issue and claim that GM is looking for a fix. (Sounds like smoke ans mirrors to me) Prior to the slamming of the gears shifting, the engine would not downshift properly which a software upgrade at the dealer had fixed.GM. You need to make this right. If I could give zero stars for the review I would.I'm doubtful to even get a reply

Written By: Frankie B