WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1769 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 08, 2019
Written By: Mikey b
Hi Mikey. Thanks for leaving us a review.
February 08, 2019
Written By: Mikey b
Hi Mikey. Thanks for leaving us a review.
great customer service
February 07, 2019
picked my car up at the end of the day (5:20pm) the day of the big ice storm. My car was sitting outside all day and had a thick coating of ice on it. As I was scraping the ice, a service person named Patrick saw me from inside, came outside and offered to complete the ice removal. He asked me to go ahead and wait inside while he completely removed all of the ice off my car, then came inside, handed me my keys and thanked me for being a loyal Nurse customer. That was service above and beyond anything I expected. Thanks, Ken.
Written By: Ken
Ken, Thank you very much for completing a review of your visit yesterday at Nurse Chevrolet Cadillac. We are so glad that you found the team to be helpful removing the ice from your windows. This feedback has been provided to the Service Manager and General Manager. We appreciate your business and look forward to seeing you again.
Related Staff:
There are no staff members associated with this review.
February 02, 2019
Great service!
Written By: Brittany S
Hi Brittany. Thank you so much for your review and for your business!
Amazing service
February 02, 2019
We had issues with our GMC truck. Other dealers said there was nothing more they could do but Nurse fixed the problem. We are always very happy with their prompt service and knowledge. They will always be our first choice service centre for all our vehicles.
Written By: Tabitha
Hi Tabitha. Thank you so much for the review. We are so happy to hear that we are your first choice for a service centre and that our team was able to assist. We appreciate you taking the time to complete a review and look forward to seeing you again.
Related Staff:
There are no staff members associated with this review.
January 28, 2019
Money making dealership. No good deals here charging customers higher prices than other dealerships with the same products. Very artificial employees trying to sell vehicles. The displays exceptional. The facility very clean but the environment cold and not at all inviting or friendly. Repairs poorly done. Attitudes very out of place and unacceptable. Many bad experiences here started to deal with Gus Brown with the most amazing well trained staff.
Written By: madonna m
Good afternoon Madonna. Thank you for your review. Unfortunately we do not have any record of you as Madonna Massey in our system. If you could please reach out, we would sincerely appreciate the opportunity to review your concerns with you. Please reach out to Steve Good at (905) 668-4044 or steve.good@marynurse.com. As you know, we are a locally owned family business that strives to provide exceptional customer service and value during each visit. We look forward to hearing from you.
January 28, 2019
Money making dealership. No good deals here charging customers higher prices than other dealerships with the same products. Very artificial employees trying to sell vehicles. The displays exceptional. The facility very clean but the environment cold and not at all inviting or friendly. Repairs poorly done. Attitudes very out of place and unacceptable. Many bad experiences here started to deal with Gus Brown with the most amazing well trained staff.
Written By: madonna m
Good afternoon Madonna. Thank you for your review. Unfortunately we do not have any record of you as Madonna Massey in our system. If you could please reach out, we would sincerely appreciate the opportunity to review your concerns with you. Please reach out to Steve Good at (905) 668-4044 or steve.good@marynurse.com. As you know, we are a locally owned family business that strives to provide exceptional customer service and value during each visit. We look forward to hearing from you.
January 23, 2019
I should have read the reviews first. I took my Volt in to Nurse because I had no heat on a -26 day. The next day, when they had their Volt technician look at the car, the car was in fan only mode and not comfort mode (heating mode). When he switched it over (while in the warm building) the heat began to work and he listed user error as the root cause. Upon being informed of this I repeatedly told the service techs that I know how to operate the climate system and they had not found the solution, but was simply told to come in and review. When I arrived I demonstrated that I know how to operate the climate system. The car was again in fan only mode, leading me to see that their own technicians don’t know how the climate system works. The temperature was then 2 degrees and of course the heat worked. I questioned paying for a solution-less inspection and they repeatedly reinforced their stance that the solution was provided - user error. I mentioned that their solution was quite insulting to my intelligence, especially after I repeatedly informed them of my knowledge of the climate system. I spoke with the service manager, Steve, who was immediately defensive and rude, and he repeatedly told me he is running a business and they had time on the car that needed to be paid for. I personally feel that if I am paying for an inspection to find results, and no results are obtained, I shouldn’t be charged, however I relented and said I had no problem paying for the inspection but I wanted some goodwill assurance that I wouldn’t pay another 165 dollars for nothing when my heat inevitably fails in the coming winter months. They told me that is precisely what I can expect and that I should go to another dealership. I will certainly be trying another dealership and they can take the money I will have to pay to fix the heating system, and if they are better at customer service they can have all the money I will inevitably have to sink into this car. And good reviews.
Written By: Brad T
January 23, 2019
I should have read the reviews first. I took my Volt in to Nurse because I had no heat on a -26 day. The next day, when they had their Volt technician look at the car, the car was in fan only mode and not comfort mode (heating mode). When he switched it over (while in the warm building) the heat began to work and he listed user error as the root cause. Upon being informed of this I repeatedly told the service techs that I know how to operate the climate system and they had not found the solution, but was simply told to come in and review. When I arrived I demonstrated that I know how to operate the climate system. The car was again in fan only mode, leading me to see that their own technicians don’t know how the climate system works. The temperature was then 2 degrees and of course the heat worked. I questioned paying for a solution-less inspection and they repeatedly reinforced their stance that the solution was provided - user error. I mentioned that their solution was quite insulting to my intelligence, especially after I repeatedly informed them of my knowledge of the climate system. I spoke with the service manager, Steve, who was immediately defensive and rude, and he repeatedly told me he is running a business and they had time on the car that needed to be paid for. I personally feel that if I am paying for an inspection to find results, and no results are obtained, I shouldn’t be charged, however I relented and said I had no problem paying for the inspection but I wanted some goodwill assurance that I wouldn’t pay another 165 dollars for nothing when my heat inevitably fails in the coming winter months. They told me that is precisely what I can expect and that I should go to another dealership. I will certainly be trying another dealership and they can take the money I will have to pay to fix the heating system, and if they are better at customer service they can have all the money I will inevitably have to sink into this car. And good reviews.
Written By: Brad T
January 19, 2019
Written By: Dennis F
