Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3972 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 15, 2025
Omg the Sale rep Moein is the person you could ever wanna deal with here in Jackson Toyota, he was so honest and polite. I’m glad he made me an awesome deal with great rate . Thank you so much Moein and thank you Jackson Toyota Auto You guys are the best ❤️
Written By: Ademiju G
Hi there, Thank you for the review. Have a great day !
April 15, 2025
Had a service appointment for a service 1 and a tire change over. I was emailed the day before to confirm my appointment and I was asked to drop my car off at the dealership at 9:15 for my 9:30 appointment. Came into the dealership at 9:15 to drop off my car and keys, very friendly staff as always and pay for my Uber to take me home while I wait for the service to be completed which is great, only to inquire at 12:30 the status on my car, that hasn’t been started on yet. I made other appointments in the afternoon as I believe giving 4 hours to do a quick inspection service and tire change over is more than fair, to only have to come back to the dealership to pick up my car with nothing done and with my summer tires still in my trunk, so that I can be on time for another appointment who will see me at the time I have scheduled. This is insanely infuriating! Why bother making an appointment if my car is not going to be taken in at that time.
Written By: Sarah P
Hi there, Apologies for your experience but we can’t seem to find your name in our data base. Please reach out to me directly, so we can take a look into this. Thank you Will Mercer Service Manager 705-726-0288 x238
April 13, 2025
We purchase a 2022 Tundra and got the vehicle at the end of January 2025. There as a 4 day delay on our on delivery. For the inconvenience, the manager offered us a gas card. And told us they would be mailing it to us. We do not know the value of the gas card. It is April 13, 2025 and we still have not seen it.
Written By: Carrie K
April 12, 2025
I got the best service with Jackson's Toyota. Thank you Dmitry.
Written By: Станислав С
Thank you very much for the great review Станислав Стажков! We appreciate it!
April 12, 2025
Thank you Dmitry for your best help.
Written By: Ігор Ю
Thank you very much for the great review Irop! We appreciate it!
April 08, 2025
The whole Barrie Jackson's Toyota Team from Dona Pereira who was fantastic, I first met her when a 2020 Rav a had just bought from a Used Car Dealer quit and I had it towed to Jackson's. Once I relized it was a lemon I traded it in. The Salesman Eric McCormack was outstanding, he work with me to get the best deal possible. Danielle Hay was the icing on the cake so professional.This team rocked and saved me from a very bad situation I cant thank them enough. Take care Mike
Written By: Mike M
Thank you very much for the great review Mike! We appreciate it!
April 08, 2025
I have been very disappointed with my recent experiences with the service department. Last two times I visited, I was forced to miss the mileage on my regular service because they couldn't make a timely appointment. There were good days in the past when they used to have evening appointments one day a week; but those days are long gone.
Written By: Tim R
I hope this message finds you well. I attempted to reach you recently regarding your feedback about your recent service experience, but I was unable to get in touch. I want to personally apologize for the inconvenience you've encountered with scheduling appointments and the impact it has had on your vehicle maintenance. We truly value your time and loyalty, and I’d appreciate the opportunity to discuss your concerns further and work toward a resolution that better meets your expectations. Please feel free to contact me at your convenience Thank you again for bringing this to our attention—we are committed to improving. Best regards, Will Mercer Service Manager 705-726-0288 x238
April 08, 2025
I just purchased my “new to me” used RAV4 from Ish at Jackson’s Toyota. Ish was very helpful and it was a great experience! Love my new car!! I would definitely recommend Jackson’s Toyota to anyone looking for a new or used car!!
Written By: Nancy H
Thank you so much for the wonderful review, Nancy! We truly appreciate your kind words. Congratulations on your new vehicle — we hope you enjoy every mile!
April 08, 2025
Where to begin. Go in to inquire about purchasing a rav4. New or used. Went to used first. Was lowballed on my trade by almost $10k below my market value. Then offered a ridiculous interest rate with a high credit score. Only when making a complaint do I get a half decent offer on a new vehicle. During the purchase process with Rick. They don’t take no for answer when trying to upsell you added coverage and warranties. I requested my deposit back that I paid, and still haven’t seen it returned. I will be calling head office about my experience. Calling to get my refund is getting bounced around to different people who tell me they can’t do anything. Better go to Collingwood, Toyota which is where I’ll be buying my vehicle. Absolutely toxic experience.
Written By: Victor M
Dear Victor, We're truly sorry to hear about your recent experience. This is not the level of service we strive to provide, and we deeply regret that you left feeling undervalued and frustrated. We understand how important trust and transparency are—especially when it comes to trade values, financing, and making such a big purchase decision. It’s also very concerning to hear about the delay in processing your deposit and the difficulties you've faced trying to get clear answers. Please accept our sincere apologies for the stress and inconvenience this has caused. We’d really appreciate the opportunity to make things right. If you're open to it, please reach out directly to our management team at 705-726-0288 so we can personally ensure your concerns are addressed and your refund is processed as quickly as possible. Thank you for your feedback—it helps us do better. We’re sorry we didn’t meet your expectations this time, but we are committed to learning from this and improving moving forward. Anthony Casey GSM
April 07, 2025
Had an incredible experience with Kathleen Moore! absolutely fantastic. I previously have had a poor experience at Jacksons Toyota and to be honest found most sales people there to be lazy. Kathleen was great to deal with and went above and beyond in a very friendly and no pressure manner while dealing with my indecisiveness and working though to make sure I didn't just buy anything, but to make sure what i was buying was correct for me. very patient and knowledgeable. One of the best sales people i think i have ever dealt with.
Written By: Jeffrey
Thank you so much for the excellent review, Jeffrey! We appreciate it!
