Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4026 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 18, 2025
Horrible experience. We were ignored and watched a couple laughed off the sales lot. Mazda got our business.
Written By: V M
Thank you for bringing this to our attention. We’ve carefully reviewed our records and cannot find a visit that matches your experience. Regardless, what you’ve described is completely out of line with who we are and what we stand for. We take this very seriously and would appreciate the opportunity to better understand what happened. Please contact our General Sales Manager, Anthony Casey, directly at 705-726-0288. We would value the chance to speak with you and make this right.
June 17, 2025
Big thanks to Toyota Jackson for their excellent service — and a special shout-out to Dmitry Mazurkevich for his expert guidance and support in choosing my new Toyota Crown. Dmitry, you’re truly the best. I really appreciate your help!
Written By: Y N
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience and that Dmitriy provided such outstanding guidance and support. We agree—he’s truly the best! Enjoy your new Toyota Crown and we look forward to seeing you again!
June 16, 2025
My services requested was nothing urgent but the wait for the service was approx 3 weeks.
Written By: Robert W
Thank you for your feedback! We truly appreciate your patience and understand that a three-week wait can be frustrating, even for non-urgent services. We’re always working to improve our scheduling and capacity to serve you sooner. We look forward to providing you with an even better experience next time!
June 16, 2025
🌟 Great Experience at Jackson Toyota, Barrie 🌟 I had a wonderful experience at Jackson Toyota in Barrie! I want to give special thanks to Cole from the sales team. He was very friendly, helpful, and provided excellent service throughout the entire process. He made everything smooth and easy, and I truly appreciated his professionalism and kindness. Highly recommend asking for Cole if you're looking for a new or used car — great service and a great attitude! Thank you again, Cole, and the team at Jackson Toyota!
Written By: PungPungdee6395
Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience and that Cole took such excellent care of you. We’re lucky to have him on our team! Your recommendation means a lot to us, and we look forward to welcoming you back anytime. Enjoy your new ride!
June 16, 2025
Got my 25 Corolla cross and can't be happier. Cole was amazing.
Written By: Jin W
That’s awesome—congratulations on your 2025 Corolla Cross! We’re so happy to hear you’re loving it. Cole is pretty amazing, and we’re glad he could make your experience a great one. Thanks for choosing us—we’re always here when you need us!
June 16, 2025
Written By: Dmitry G
Thank you for the 5-star review Dmitry! We appreciate your business!
June 13, 2025
Walked into Barrie Toyota today thinking I was about to buy a car. Silly me! Turns out I committed the cardinal sin of being suspected of knowing a guy named Richard. That’s right—didn’t mention Richard, didn’t bring Richard, but apparently I gave off strong “Richard-sent-me” vibes, and that was enough to shut the whole thing down. I guess I missed the part on their website that says “No sales to suspected associates of Richard.” My bad! So if you, too, are looking to be judged based on the ghost of a man you've never confirmed knowing, come on down to Barrie Toyota! Where your references don’t need to exist and paranoia is part of the sales process. ✨ Truly an unforgettable experience. Can’t wait to not come back.
Written By: Andrew R
Judging someone based on an assumption is not aligned with who we are or how we aim to serve our customers. Every person who walks through our doors should feel welcome and respected—no exceptions. We’d love the opportunity to better understand what happened and make this right. Please feel free to reach out to our General Sales Manager, Anthony Casey, at 705-726-0288 if you’re open to a conversation. Thank you again for the candid feedback—it helps us grow and reminds us how important it is to get this right every time.
June 12, 2025
They made me go in there three times before I picked up the vehicle. And made me wait over an hour to see the person that was trying to upsell me in extra warranty. I have bought many Toyotas from dealers all over and never had this happen.
Written By: ALCHEMY
June 11, 2025
Written By: vitaliy s
Thank you for the rating.
June 10, 2025
Purchased a 2025 Grand Highlander hybrid, drove almost 1000km and hybrid system failed, still in the shop as writing this review (Over a month). No repair date in site, its "out of their hands"
Written By: Ashton B
