WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1770 Reviews
868Review Ratings Breakdown
Consumer Reviews
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December 15, 2018
I gave the service shop another chance after a previous bad experience. Big mistake! I called them and setup an appointment to fix our vehicle, and had the car towed there the night before. They were supposed to start first thing in the morning. They did nothing for almost 2 days except hook it up to a machine to get the error codes. After 2 days they had no clue what the issue was. They kapt asking me the same question over and over and over "did you put anything in the gas?"........the answer was no......every single time they asked. Their conclusion was a bad tank of gas. They drained the gas from the tank, put more in.....charged me $400, and said it would get better after sometime. Well a week later I had to bring it to a real mechanic to get it fixed. He figured out what it was within an hour. Spark plugs needed to be changed. One of the spark plugs wasn't firing and blew through the side of the casing. When I told him about my experience at nurse, he started to laugh. Wasted $400 and 3/4 of a tank of perfectly good gas Won't make this mistake again! Take your vehicles to a real, experienced mechanic. He knew exactly what was wrong just by reading the summary on the sheet from the dealership
Written By: JP F
December 15, 2018
I gave the service shop another chance after a previous bad experience. Big mistake! I called them and setup an appointment to fix our vehicle, and had the car towed there the night before. They were supposed to start first thing in the morning. They did nothing for almost 2 days except hook it up to a machine to get the error codes. After 2 days they had no clue what the issue was. They kapt asking me the same question over and over and over "did you put anything in the gas?"........the answer was no......every single time they asked. Their conclusion was a bad tank of gas. They drained the gas from the tank, put more in.....charged me $400, and said it would get better after sometime. Well a week later I had to bring it to a real mechanic to get it fixed. He figured out what it was within an hour. Spark plugs needed to be changed. One of the spark plugs wasn't firing and blew through the side of the casing. When I told him about my experience at nurse, he started to laugh. Wasted $400 and 3/4 of a tank of perfectly good gas Won't make this mistake again! Take your vehicles to a real, experienced mechanic. He knew exactly what was wrong just by reading the summary on the sheet from the dealership
Written By: JP F
I would Never buy a vehicle from nurse again
December 13, 2018
I have a 2017 Chevy Silverado which was in the body shop at nurse and first they lost my lock nut for my tires which they gave me an old used universal lock nut then when they installed my tunnel cover back on it leaked so bad that the entire truck bed was soaked then after them trying to put the blame on me which doesn’t make sense I’m guessing there trying to get out of a mistake they made instead of solving the problem I had to go to the general manager of the dealership who then told the bodyshop to replace the tunnel cover it which they did but did a very bad job so much that the cover does not close unless you slam it down and it still leaks then they tell me there not going to fix it again keep in mind the truck and cover are still under warranty so I talked to the owner who gave me the same attitude of get off the property and we’re finished with your vehicle now I’m dealering with Chevy canada and making a complaint all I want them to do is their job I will never go to back to nurse chevy again worst experience I’ve ever had with a vehicle and the vehicle is now my problem to fix out of my own pocket while it’s still under warranty
Written By: Chris
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December 11, 2018
My winter tires needed the wheel sensors calibrated. The owners manual describes the process, which takes about 5 minutes DIY at the most. Nurse wanted $50 to do it. I left and did it myself, with bad back and all.
Written By: Captain O
December 10, 2018
I brought my 2016 Chevy Malibu in for a windshield washer fluid pump replacement covered under warranty. I got a call saying they ran some further tests & my rear alignment was out & brake calipers needed service. I told them if it was required to perform the work. This resulted in a $400 charge. After picking my car up I was driving on the 401 later that night when my brakes suddenly stopped working and I was in a collision with a semi-trailer. Nurse denied having done anything to impact the function of my brakes and claim they are not liable. This place is a joke with no accountability for inadequate mechanics. If you value your life you will not let them touch your brakes.
Written By: Matt M
December 10, 2018
I brought my 2016 Chevy Malibu in for a windshield washer fluid pump replacement covered under warranty. I got a call saying they ran some further tests & my rear alignment was out & brake calipers needed service. I told them if it was required to perform the work. This resulted in a $400 charge. After picking my car up I was driving on the 401 later that night when my brakes suddenly stopped working and I was in a collision with a semi-trailer. Nurse denied having done anything to impact the function of my brakes and claim they are not liable. This place is a joke with no accountability for inadequate mechanics. If you value your life you will not let them touch your brakes.
Written By: Matt M
December 08, 2018
Written By: IMAN N
December 08, 2018
Written By: IMAN N
December 05, 2018
Shouldn't have to wait an hour for an oil change. Left and came back after waiting an hour. Sitting here waiting while they all seem to be having social time. Not sure if I'll do the drive again go closer to home.
Written By: Charmaine S
Hi Charmaine. Thanks for taking the time for the review and for getting your oil changed at Nurse. Your concern has been reviewed and as discussed, there was a wait to get into our oil change lane, as there were several vehicles ahead of you upon your arrival. With our process, we are able to complete oil changes in an efficient manner. If wait time is a concern, we are happy to provide you with the current line-up information before you leave home (or wherever you are) via phone. Again thank you for your business.
December 05, 2018
Shouldn't have to wait an hour for an oil change. Left and came back after waiting an hour. Sitting here waiting while they all seem to be having social time. Not sure if I'll do the drive again go closer to home.
Written By: Charmaine S
Hi Charmaine. Thanks for taking the time for the review and for getting your oil changed at Nurse. Your concern has been reviewed and as discussed, there was a wait to get into our oil change lane, as there were several vehicles ahead of you upon your arrival. With our process, we are able to complete oil changes in an efficient manner. If wait time is a concern, we are happy to provide you with the current line-up information before you leave home (or wherever you are) via phone. Again thank you for your business.
