378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L82382 Reviews
1293*Showing a selection of the total reviews available from Google.
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August 06, 2020
Bought a new 220 Honda Odyssey a month ago. High pitched squeal in brakes hasn’t resolved. Call to book appt and told there are 4 factory recalls required. Booked appt. Drove from Kitchener for an 8am appt. Told that they don’t have parts for 2 of the recalls and to ignore the squeal in the brakes, “had another odyssey with 9000km with the same issue”. No offer to inspect the brakes, and told to reschedule. Spoke with others in industry who advised that the squeal from new brakes is typically resolved within first few hundred km. So now I wasted my morning to drive to brantford to be told there’s nothing they can currently do. I would expect a courtesy call the day prior to let me know to reschedule if the parts aren’t in, especially when I insisted on the phone that I only wanted to make an appt when all issues could be addressed in one go. Poor experience for my first service appt here
Written By: Ryan S
August 06, 2020
Bought a new 220 Honda Odyssey a month ago. High pitched squeal in brakes hasn’t resolved. Call to book appt and told there are 4 factory recalls required. Booked appt. Drove from Kitchener for an 8am appt. Told that they don’t have parts for 2 of the recalls and to ignore the squeal in the brakes, “had another odyssey with 9000km with the same issue”. No offer to inspect the brakes, and told to reschedule. Spoke with others in industry who advised that the squeal from new brakes is typically resolved within first few hundred km. So now I wasted my morning to drive to brantford to be told there’s nothing they can currently do. I would expect a courtesy call the day prior to let me know to reschedule if the parts aren’t in, especially when I insisted on the phone that I only wanted to make an appt when all issues could be addressed in one go. Poor experience for my first service appt here
Written By: Ryan S
July 19, 2020
As always your maintenance crew all go the extra mile (km 'cause we are after all Canadian) and with a smile? !!
Written By: RASHIDA
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