WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1779 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 13, 2018
I wish there was an option to give zero or negative stars. Just bad. Took my truck in for a oil and service. Got the call it was ready. Showed up to service area, waited around for an hour for someone to show up to the desk. Advisor wouldn’t answer phone. After being told by serveral employees I needed to talk to someone else, I finally found someone who could help. I asked how come my truck wasn’t cleaned as I could see it in the parking lot. I was told that the drive through wash was broken so they couldn’t clean it but it was part of the package so I had to pay for it. After trying to explain to the woman at the service desk that I didn’t care that my truck wasn’t going to be washed, I just didn’t want to pay for a service I wasn’t going to be receiving she asked if I wanted to speak to the manager. She checked with the manager and said he was busy and he would be another 10 minutes (while I had already been there for 3 hours for an oil change). The manager then stuck his head out of his office door without acknowledging me and said to an employee “just spray it down with a hose” right in front of me and then shut his door again. At that point I realized I had lost and said to the woman at the service desk “I’ll do whatever I need to do to get my keys back so I can go”. I paid for the service I didn’t receive and left in disbelief. I have only ever owned GM trucks and due to this experience I don’t think I’ll ever go back there or own another GM vehicle again.
Written By: pete o
Hi Pete. We received your review also through Facebook. We are sorry to hear about your experience. We do have a new car wash on order. Someone will reach out to you tomorrow (Tuesday).
August 13, 2018
I wish there was an option to give zero or negative stars. Just bad. Took my truck in for a oil and service. Got the call it was ready. Showed up to service area, waited around for an hour for someone to show up to the desk. Advisor wouldn’t answer phone. After being told by serveral employees I needed to talk to someone else, I finally found someone who could help. I asked how come my truck wasn’t cleaned as I could see it in the parking lot. I was told that the drive through wash was broken so they couldn’t clean it but it was part of the package so I had to pay for it. After trying to explain to the woman at the service desk that I didn’t care that my truck wasn’t going to be washed, I just didn’t want to pay for a service I wasn’t going to be receiving she asked if I wanted to speak to the manager. She checked with the manager and said he was busy and he would be another 10 minutes (while I had already been there for 3 hours for an oil change). The manager then stuck his head out of his office door without acknowledging me and said to an employee “just spray it down with a hose” right in front of me and then shut his door again. At that point I realized I had lost and said to the woman at the service desk “I’ll do whatever I need to do to get my keys back so I can go”. I paid for the service I didn’t receive and left in disbelief. I have only ever owned GM trucks and due to this experience I don’t think I’ll ever go back there or own another GM vehicle again.
Written By: pete o
Hi Pete. We received your review also through Facebook. We are sorry to hear about your experience. We do have a new car wash on order. Someone will reach out to you tomorrow (Tuesday).
August 11, 2018
Written By: Phil M
Hi Phil. Thanks so much for leaving us a review.
August 11, 2018
Written By: Phil M
Hi Phil. Thanks so much for leaving us a review.
August 02, 2018
I had a excellent experience purchasing my 2015 Chevy Silverado. The sales staff was great to deal with and even followed up to see if I had any questions or issues with my purchase.
Written By: Alan H
Hi Alan - Thank you for completing a review about your experience when purchasing your Silverado. We are so happy that you enjoyed dealing with our staff. Thank you for choosing Nurse and we look forward to seeing you again.
August 02, 2018
I had a excellent experience purchasing my 2015 Chevy Silverado. The sales staff was great to deal with and even followed up to see if I had any questions or issues with my purchase.
Written By: Alan H
Hi Alan - Thank you for completing a review about your experience when purchasing your Silverado. We are so happy that you enjoyed dealing with our staff. Thank you for choosing Nurse and we look forward to seeing you again.
August 02, 2018
Awesome service especially by a Nurse salesman named Ken Ware .total class and incredably nice and made our deal a real pleasure. Thanks Ken
Written By: Andy B
Good morning Andy. Thanks for taking the time to write a review of your experience when purchasing your vehicle from a Nurse Chevrolet Cadillac. We are so glad that you enjoyed working with the team - especially Ken.
July 31, 2018
Stopped by for some information on purchasing a Cadillac CTS. The salesman I dealt (I did not catch his name) was very helpful and was able to answer all the questions I had! Probably will be buying through Nurse.
Written By: Paul M
Hi Paul. Thanks so much for your review! We are so glad to hear that you enjoyed your visit to Nurse Chevrolet Cadillac.
July 31, 2018
Just a lovely, fantastic, wonderful service!
Written By: Adam L
Hi Adam! Sorry for the log delay in our response, but we’re so happy to hear that you enjoy the service here at Nurse Chevrolet Cadillac. We appreciate you choosing to come here and look forward to seeing you again.
July 31, 2018
Just a lovely, fantastic, wonderful service!
Written By: Adam L
Hi Adam! Sorry for the log delay in our response, but we’re so happy to hear that you enjoy the service here at Nurse Chevrolet Cadillac. We appreciate you choosing to come here and look forward to seeing you again.
