WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1770 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 29, 2018
If I could give a negative 1 as a review I would. Was rear ended brought my car in to be repaired and the nightmare began. Received the call that my car was ready went and dropped off the rental only to find out that it wasn't. Had to go back into the rental again. Next day got a call the car is ready. NO ONE ONCE APOLOGIZED FOR THE INCONVENIENCE. Within 24 hours after getting my car back it starts over heating. Back to the dealer I go I ask about the warranty not covered. Ask if this could be caused from the accident, couldn't say either way. Ask what caused the problem no one knew. All they cared about was the $600. Wouldn't go back I'd rather walk first
Written By: Lois L
Hi Lois. We apologize for the inconvenience and are currently reviewing your concerns with both our service and body shop managers.
June 26, 2018
Amazing staff, very knowledgeable! This is the only dealership that I go to for work on my vehicle
Written By: Gaylian B
Hi Gaylian! Thank you for taking the time to write a review of your service experiences. We appreciate you choosing Nurse as your servicing dealership and we look forward to seeing you again.
June 25, 2018
Very helpful. Found a nail on my tire when I went in for a routine oil change.
Written By: Nicole R
Thank you very much for completing a review about your recent experience at Nurse Chevrolet Cadillac.
June 25, 2018
Very helpful. Found a nail on my tire when I went in for a routine oil change.
Written By: Nicole R
Thank you very much for completing a review about your recent experience at Nurse Chevrolet Cadillac.
June 25, 2018
Written By: Linda B
Hi Linda. Thank you very much for leaving us a review and for choosing Nurse Chevrolet Cadillac.
June 21, 2018
Written By: Larry G
Hello Larry. Thanks so much for submitting a review and for choosing Nurse Chevrolet Cadillac.
June 21, 2018
Written By: Larry G
Hello Larry. Thanks so much for submitting a review and for choosing Nurse Chevrolet Cadillac.
June 21, 2018
Recent challenges we’ve had with the Service counter have lowered my rating to 3 stars, but it should probably be 2. We had to call a few times to check the status of an ordered part which had taken a month. It wasn’t until my husband did an online chat which led to another phone call that actually prompted someone to discover that they did have the part but had it listed incorrectly in their system. He’d been unable to allow anyone in the passenger seat as the airbag was misfunctioning. The delay was quite an inconvenience. In addition, they forgot to collect his key when they signed the car in. So they made a dummy key to move the car. Then they charged him for it. Not pleased. June 21, 2018 update - Nurse, thank you for your response. However, no one has contacted or attempted to contact my husband to listen to his concerns or resolve this. There is a problem with your Service area.
Written By: Allison F
Hi Allison. Your concerns are currently being reviewed by our Service Manager. He should attempt to reach out to your husband tomorrow (as that is who the repair order is written for).
June 21, 2018
Recent challenges we’ve had with the Service counter have lowered my rating to 3 stars, but it should probably be 2. We had to call a few times to check the status of an ordered part which had taken a month. It wasn’t until my husband did an online chat which led to another phone call that actually prompted someone to discover that they did have the part but had it listed incorrectly in their system. He’d been unable to allow anyone in the passenger seat as the airbag was misfunctioning. The delay was quite an inconvenience. In addition, they forgot to collect his key when they signed the car in. So they made a dummy key to move the car. Then they charged him for it. Not pleased. June 21, 2018 update - Nurse, thank you for your response. However, no one has contacted or attempted to contact my husband to listen to his concerns or resolve this. There is a problem with your Service area.
Written By: Allison F
Hi Allison. Your concerns are currently being reviewed by our Service Manager. He should attempt to reach out to your husband tomorrow (as that is who the repair order is written for).
June 20, 2018
They just don't have a very good customer service welcome. I like to be approached when I'm standing there. I don't know who to ask/talk to. No one gives you eye contact
Written By: Dianne E
