Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2410 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 27, 2025
Brantford Honda Gives the best service. They are so courteous, kind and always give there very best. In my experience with thier trustworhy diagnoses they always let you know what your car needs with confidence and with a big smile. Bravo Brantford Honda!
Written By: Deborah S
Hi Deborah! Thank you so much for the kind words and glowing review! We're thrilled to hear that you've had such a positive experience with our team at Brantford Honda. Providing trustworthy service with a smile is what we strive for, and it’s fantastic to know we’ve met your expectations. We appreciate your continued trust in us and look forward to serving you again in the future!
March 26, 2025
**Do not use the service center free car wash! ** I visited twice in the last few weeks And this time my 2016 Honda pilot ended up with major scratches and scuffs on the passenger side door! Amazing Sales and On Point communication Aaron Alonzo! - easy to work with i've met many car salesman - this dude is honest and gives you all the info, made the buying process easy and seamless. would recommend buying a used car from this dealership!
Written By: Jijoy P
Hi Jijoy! Thank you so much for your fantastic review! We’re thrilled to hear that Aaron Alonzo provided you with such a seamless and transparent car-buying experience. We truly value honesty and clear communication, and it’s great to know that Aaron exceeded your expectations. We appreciate your recommendation and look forward to helping you again in the future! Enjoy your new ride!
March 24, 2025
Written By: Shane H
Hi Shane! Thank you for your 5-star review! We're thrilled to hear that you had a great experience with Brantford Honda. We look forward to welcoming you again soon!
March 24, 2025
Very good customer service. Friendly staff. Reliable service.
Written By: Hazel B
Thank you, Hazel, for the wonderful review! We're thrilled to hear that you had a great experience with our friendly and reliable staff. Providing excellent customer service is our top priority, and we’re so glad we could meet your expectations. We look forward to serving you again soon!
March 24, 2025
Trevor and all the service reps always do a good job.
Written By: Richard S
Thank you, Richard, for the great feedback! We’re so glad to hear that Trevor and our service team continue to provide excellent service. We truly appreciate your loyalty and look forward to assisting you again in the future!
March 24, 2025
We recently purchased a 2021 Honda Civic from the agency and were thrilled with our purchase. However, upon closer inspection, we discovered an issue. A service paper had been placed over the carpet in the driver's seat, and when we removed it, we noticed the carpet was torn. We promptly reached out to the agency to address this concern, but unfortunately, our emails have gone unanswered.
Written By: muneer H
March 21, 2025
Written By: Slawomir P
Hi Slawomir, Thank you for the 5-star rating! We truly appreciate your feedback. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We’re always here to help! Best regards, The Brantford Honda Team
March 21, 2025
Staff in the entire place are friendly and attentive. They keep you updated on the progress of the work. I have never felt pressured to do have any work done that maybe could wait. I take my dog there and he is well received.
Written By: M O
Thank you, for the fantastic review! We’re so glad to hear that you’ve had such a positive experience with our friendly and attentive staff. We’re also happy to hear your dog enjoys visiting too! We appreciate your trust and look forward to welcoming both you and your furry friend again soon!
March 18, 2025
It was great. Got my summer tires on.
Written By: JR F
Thank you, JR, for the positive feedback! We’re glad to hear that getting your summer tires on was a smooth experience. We appreciate your trust and look forward to helping you again next time!
March 17, 2025
I just recently purchased my 2020 Honda off lease. They really push for you to trade in your vehicle, I understand it's their job to sell you on a new vehicle, but let's not waste our time. I know what I want, and I'm already driving it. Didn't really enjoy the contract forcing you to use them for the safety buy out for $418. Read and watch what you're signing. Also, don't ever buy the extended warranty. It's not in your favour... Read the fine print! As for service, I'd never bring my vehicle to a dealership unless it's something for warranty or a recall issue. Better rates, and better service other places... I can't even fathom having to pay the labour rate at a dealership. I would 0 stars service with the experiences I've had there. A lot of people feel forced to go to the dealership for everything, including oil changes... Not the case. But PLEASE don't go to those quick oil change places,,they aren't any better. You and your car deserve better. IF I ever decide to buy another Honda, I'd definitely talk to Scott. Solid dude. Love Honda && love my car !
Written By: Kathe D
Thank you, Kathe, for sharing your detailed feedback with us. We appreciate your honesty and understand your concerns regarding the trade-in and contract process. We strive to provide transparent and clear information to all of our customers, and we’ll make sure your comments are passed along to improve that experience. As for the service, we’re sorry to hear about your frustration, and we value your perspective. While we understand that pricing and convenience are important factors, we always aim to offer high-quality service and support. If you ever decide to return for any future warranty or recall work, we’ll be happy to assist you. We're glad to hear you love your Honda, and we truly appreciate your kind words about Scott! We’ll keep working to earn your trust in the future.
