Henley Honda
308 Lake Street , St. Catharines, ON, L2N 4H5
Member since April 05, 2019
308 Lake Street St. Catharines ON L2N 4H5Overall Score
Henley Honda160 Reviews
26Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 23, 2018
This is our second new car purchase from Erin Sammy. We are an hour drive away from the dealer and they made the experience very smooth. Erin’s knowledge of the Product is excellent! He does a great job of explaining all he new safety and tech features of our new CRV. Drop into Henley Honda and just ask for Erin,we highly recommended him. Thanks again Erin and the staff at Henley Honda. Brad And Karen.
Written By: Brad G
April 23, 2018
This is our second new car purchase from Erin Sammy. We are an hour drive away from the dealer and they made the experience very smooth. Erin’s knowledge of the Product is excellent! He does a great job of explaining all he new safety and tech features of our new CRV. Drop into Henley Honda and just ask for Erin,we highly recommended him. Thanks again Erin and the staff at Henley Honda. Brad And Karen.
Written By: Brad G
April 21, 2018
I’m so disappointed in Dan, he gave me the most rude treatment I’ve ever experienced in my entire life. Highly do not recommend this location. Women should not come to this location. Will not be coming back.
Written By: Money M
Your review alarms us, this is the first such comment about Dan that we have ever received at the dealership. We would appreciate a call to discuss, 905-934-3379, ask for Tom, I am the sales manager. UPDATING: Hi there, we haven't heard from you yet, two days following this review. We've checked in with our clients and we can't seem to find a dissatisfied customer that wrote this. While we've reported this to Google, we'd love to talk to you about why you have lodged this complaint against the dealership and one of our sales team members. We do not take this kind of accusation lightly.
April 21, 2018
The staff here are very friendly and personable. Joseph was the one who took care of me and made purchasing a new vehicle very easy. He took the time to make sure we got everything we were looking for and that we were comfortable throughout the entire process. We will definitely be going back to Henley Honda to see Joseph when we look for another vehicle.
Written By: Ryan P
April 21, 2018
The staff here are very friendly and personable. Joseph was the one who took care of me and made purchasing a new vehicle very easy. He took the time to make sure we got everything we were looking for and that we were comfortable throughout the entire process. We will definitely be going back to Henley Honda to see Joseph when we look for another vehicle.
Written By: Ryan P
April 19, 2018
So good service!
Written By: Joon A
Hey Joon, we are so happy to hear you enjoyed the service but we wish we could have hit that five star! Can you reach out to us to let us know what we could have done better? Call me directly, 905-935-3379, my name is Tom and I am the Sales Manager.
April 18, 2018
Henley Honda is one of the most customer service focused places I know. And I know customer service I’m a manager of 12 people who deliver exceptional customer service for a Canadian based company. My wife and I have purchased vehicles at a lot of places in the past and since our first purchase at Henley Honda 4 years ago, with the service they provided us over the 4yrs we wouldn’t go anywhere else, as we haven’t ever been to a place that is as concerned about their customers needs, willing to go above and beyond, even when taking the vehicle back to get the oil changed or maintenance the vehicle. The staff is genuinely caring about their customers and understands life happens but that doesn’t mean Henley Honda can’t make life easier for their customers which they have proved to do. I can’t rave enough about Henley Honda! Thank you to those who walked with us through this journey, Omar Ahmed, and Sean, both were amazing individuals who always had a smile and really took the time to care about us as individuals and not just customers. They were patient, friendly, and went above and beyond for my family. At Henley Honda we’re not Just customers contributing to maintaining their business, I feel like we’re family.
Written By: Jason A
April 17, 2018
Very professional and upfront sales service. This is my third Honda CR-V from Henley. Enjoyed working with Joseph and the Sales Manager on the deal. All in all a very good experience.
Written By: Wayne P
April 17, 2018
Very professional and upfront sales service. This is my third Honda CR-V from Henley. Enjoyed working with Joseph and the Sales Manager on the deal. All in all a very good experience.
Written By: Wayne P
April 17, 2018
Throughout the years my experience at Hanley Honda has been absolutely amazing. When my lease was coming to an end I just hand to stick with Honda and no where els. Omar was absolutely amazing he hooked me up with my sweet ride that I absolutely LOVE!! 😍. He took me out for a test drive and went over absolutely everything about the car and answered any questions I had. When it was pick up day he helped me set up everything I needed in the car and went over things before I left. I left extremely happy and I would highly recommend and suggest anyone that’s looking into purchasing a new vehicle to go see Omar cause he da MAN LOL!! Thanks again Omar for everything see you again when I’m ready for my next Accord 👌🙌.
Written By: Trish C
