Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2382 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 08, 2020
I recently purchased a 2016 Honda CR-V from Casey O'Neill and have nothing but great things to say about the customer service I received. He went above and beyond to find a vehicle that fit my needs and price range. I would recommend Casey to anyone purchasing a used vehicle!!
Written By: Will V
Hi Will, Thank you for taking the time to leave us some feedback. We hope you are enjoying your CR-V!
Bought it Wright 2x
January 08, 2020
Was a good experience, as usual, with James and the rest of them! This sentence is the rest of my required words!
Written By: Joel
Thank you for the review! I actually laughed with your second sentence, great response - Thanks for that! Regards, Mike Oakley
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January 06, 2020
Written By: Mihail P
Hi Mihail, Thank you for taking the time to leave us some feedback. If there is anything we could have done to make your experience here at Brantford Honda better, please let us know so that we can do better.
January 06, 2020
Written By: Mihail P
Hi Mihail, Thank you for taking the time to leave us some feedback. If there is anything we could have done to make your experience here at Brantford Honda better, please let us know so that we can do better.
January 03, 2020
Written By: Cindy B
Thank you for taking the time to leave us a 5 star review. We appreciate your support!
January 03, 2020
Written By: Cindy B
Thank you for taking the time to leave us a 5 star review. We appreciate your support!
December 27, 2019
Great fast service
Written By: Laszlo G
Thank you for taking the time to leave us a 5 star review! We appreciate your suppport!
December 27, 2019
I want to thank all the staff at Brantford Honda for making my new car purchase an easy and quick process. James Rijneveld and Rob Buckley especially went above and beyond to make my experiance extremely pleasent. I love my new 2020 Honda CIvic and will certainly be recommending you to others! Thanks again Brantford Honda
Written By: kyle l
Thank you for taking the time to leave us a 5 star review! We're happy to hear about your great experience here!
December 27, 2019
I want to thank all the staff at Brantford Honda for making my new car purchase an easy and quick process. James Rijneveld and Rob Buckley especially went above and beyond to make my experiance extremely pleasent. I love my new 2020 Honda CIvic and will certainly be recommending you to others! Thanks again Brantford Honda
Written By: kyle l
Thank you for taking the time to leave us a 5 star review! We're happy to hear about your great experience here!
December 10, 2019
Normally get my car serviced at another Honda dealership where the service is top notch. Thought I'd try this location and came in for a winter tire swap. The waiting areas are really nice. Service advisor comes to show me some alignment report saying my alignment was off and they could fix it for a little extra $$$ meanwhile my car's alignment was fine, car was recently serviced. Tell them to forget it and just swap the tires which is what I came in for. They do it and then tell me they fixed the alignment for free anyways. 🤔 I really hate when you go to a place for something simple like an oil change or tire swap and they try and nickle and dime you out of a few more bucks over some phony repair they 'found'. This isn't how you earn new customers. Additionally, unlike the other Honda dealership I normally visit there was no follow up customer satisfaction survey sent to me by Honda Canada or this Dealership. If you aren't asking your customers about their experiences how can you expect to improve?
Written By: Mike
Hi Mike, Thank you for taking the time to write to us with your concerns. Your feedback is extremely important to us. I understand that there has been a little confusion in regards to the alignment. When a vehicle is inspected for an alignment it is placed on a specialized hoist and measuring equipment is attached to the vehicle. A print out is provided to show the current vehicle measurements. I am curious if that was performed previously? I believe the alignment was done free of charge in order to not tie up our piece of equipment. I am also concerned that you did not receive our automatic follow up message. Again we would like to apologize for the less than perfect service our customers deserve and would be happy to discuss and make it right. Please email me at sjeles@brantfordhonda.com, I look forward to talking to you soon. Warmest regards, Steve
