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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1497 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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August 13, 2022

Written By: Aud G

Empire Auto Group responded on August 17, 2022

Congratulations Aud! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 12, 2022

Courteous staff. Very knowledgeable and good selection on the lot.

Written By: Brian T

Empire Auto Group responded on August 14, 2022

Congratulations Brian! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 11, 2022

I bought my car here, the service was incredibly good. Arlene lnlakhana was really helpful, and sweet with the whole process. It was a smooth beginning to end. I love the car! She was amazing. 🤍

Written By: Tina B

Empire Auto Group responded on August 14, 2022

Congratulations Tina! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 10, 2022

Went to multiple dealership in London and I have never been to a more professional and reason dealership to work with they got me financing at the best interest rates and cheap payments thanks for. Empire Auto Group

Written By: Tufan K

Empire Auto Group responded on August 14, 2022

Congratulations Tufan! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 09, 2022

Good people and good customer service.

Written By: FaresMargaya 1

Empire Auto Group responded on August 11, 2022

Congratulations Fares! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 08, 2022

I could not have had a worse experience purchasing a vehicle, from underhanded sales practices, outrageous administrative fees, but worst of all lying about the condition of the vehicle and how they may remedy it. Any and all issues practically fall to the customer! A great example is how my driver side window was completely stuck in place, I was told “that we sell used cars”

Written By: Travis H

Empire Auto Group Empire Auto Group
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August 04, 2022

Very happy with the service..helpfully informative..love the vehicle they offered..great customer service from Haig Douglas

Written By: Wardia Z

Empire Auto Group responded on August 05, 2022

Congratulations Wardia! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 04, 2022

Deepak and Thomas were phenomenal all through out my transaction with them. I will definitely highly recommend this car dealership to anybody who is aspiring to have a car.

Written By: Krizzia M

Empire Auto Group responded on August 05, 2022

Congratulations Krizzia! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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August 04, 2022

I purchased a car from Empire and was told they would replace the engine with a new one, as it needed one. It turns out the replacement engine was already worn and was very high mileage. I had to replace that engine within a few months. It was like pulling teeth to get any money from the useless warrant company they use (PC Warranty I believe...most likely in on the scam with Empire). I did get some money from them but was delayed and not near enough to cover the second engine replacement. I obviously took it to another mechanic to get the work done and he confirmed that there was no compression (among other things) and engine had to be very high mileage. I tried to get the information on the replacement engine that Empire originally put in, but they refused to give me that information. I am trying to sell the car and it has been difficult, especially when on third engine replacement. Don't just walk away from Empire Auto...RUN!!! The worst dealership!

Written By: Sandra S

Empire Auto Group Empire Auto Group
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July 30, 2022

At the beginning everything was fine, then they did not fulfill their promises, they sold the car to me for a higher price than the market value.the car has a few shortcomings.I went to few times they said they will do it, but unfortunately they did not and I am still waiting.

Written By: Tufan K

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