Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1201 Reviews
400Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 26, 2017
Written By: Raymond T
Hello Raymond, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
September 26, 2017
Written By: Raymond T
Hello Raymond, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Helpful staff and professional.
September 26, 2017
The staff were very helpful and professional. I recieved a call when the car was ready. My only disappointment was that the car was not cleaned.
Written By: Andrew
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The Service Team at Audi Mark Motors of Ottawa
View ProfileFabulous - thank you - no complanints whatsoever
September 26, 2017
I had some body work completed along with scheduled maintenance. It was extremely convenient for me that Mark Motors could seamlessly address the scheduled maintenance, move the vehicle to the body shop for repair, interact with my insurance company and be completed on time and on budget as planned. I dropped off the SQ5 and picked it up as scheduled without surprises or anguish. Thank you.
Written By: Paul
Hello Paul, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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The Service Team at Audi Mark Motors of Ottawa
View Profileunsuccessful synchronization of my smartphone with my new 2018 audi q5
September 26, 2017
this is the first time I have been disappointed in the results of a service call with Mark Motors in over 18 years of dealing with them. I tried, and they attempted to synch up my Blackberry with my new 2018 Q5. After attempting it personally, I asked for help. while they tried, they could not get it to synch up and hold the connection, which it will not do. I am now at a loss what to do, and seem to have no alternatives but to use the phone manually (not desirable or safe), while every audi I had before would synch up without issue. very disappointing.
Written By: Michael
Hello Michael, Thank you for your review. We are very sorry to hear we did not exceed your expectations during the recent purchase of your Audi. Our Sales Manager Paul Renaud has contacted Audi Canada to find a solution and will be following up with you this week. Should you have any further concerns, please contact Paul Renaud at 613-723-1221 or prenaud@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
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The Service Team at Audi Mark Motors of Ottawa
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September 26, 2017
Written By: Jean-Guy B
Hello Jean-Guy, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
September 26, 2017
Written By: Jean-Guy B
Hello Jean-Guy, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
September 26, 2017
Written By: Gilles F
Hello Gilles, Thank you for your rating. We are sorry to see you have rated us 4 stars and that your experience was not what you expected. We would like the opportunity to speak with you regarding your recent visit. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
September 26, 2017
Written By: Gilles F
Hello Gilles, Thank you for your rating. We are sorry to see you have rated us 4 stars and that your experience was not what you expected. We would like the opportunity to speak with you regarding your recent visit. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
Excellent. On time and helpful staff.
September 26, 2017
Had a great experience. Everything was on time. Well explained. Waiting area clean and comfortable. Car was cleaned!
Written By: Carolyn
Hello Carolyn, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
The Service Team at Audi Mark Motors of Ottawa
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