Bytek Automobiles Inc. VW

July 17, 2025

Ali Hassan was incredibly helpful and professional throughout my visit. He took the time to listen to my needs, offered honest advice, and made the entire process smooth and stress-free. On the service side, Rawad was equally outstanding. He managed the repair process with great attention to detail and clear communication. From start to finish, he kept me informed and made sure the work was done to the highest standard. The results were flawless, and the car looked like new again. Both Ali and Rawad reflect the high level of service that makes Bytek VW a dealership you can trust. I highly recommend working with them if you're looking for a team that truly puts the customer first.

Written By: ghanwa e

July 16, 2025

Brought my car here many times and can't say enough about the service staff. Manthan knows his stuff and has been great to work with.

Written By: Jason G

July 10, 2025

My wife and I have been searching for new cars over the last month. We went to nearly every dealership in Ottawa and 3 VW in particular. Ali (Sales Manager) and Ali (Sales Rep) were the best we’ve dealt with by far. Kudos to them and the team (Chris, Josh, and Jennifer C) for getting us a way better deal than any other. Absolutely love my new car and would highly recommend them.

Written By: Justin B

July 05, 2025

I’ve gotten a wonderful VW GLI from Bytek Volkswagen. Abdalla was super helpful in letting me test drive the vehicles. I appreciate his professionalism and guidance.

Written By: Anish G

July 04, 2025

This was my first time purchasing a car and I could not recommend Bytek VW enough!! Our sales representative, Abdallah, the finance manager, Josh and the sales manager, Ali made it super easy and stress-free. I mentioned my needs and they helped make it happen! They were able to answer all of my questions and proved to me that they care about their customers experince. 10/10 service, I would highly recommend going to Bytek VW for your next car!

Written By: Ben V

July 03, 2025

I had a great experience buying a used car here. Gerry and Jennifer were wonderful to work with and made the whole experience quick and easy.

Written By: Nick B

June 28, 2025

The professionalism and client oriented approach of Abdalla and Chris were greatly appreciated during the purchase process of our 2025 GTI and ID.4. As always, we are very pleased with Bytek. Bytek is the best! Long term clients, Christiane and Claude

Written By: Claude F

June 28, 2025

great experience and the sales team treated me exactly how I expect a dealership to treat their customers! The first place I would go in Ottawa if I had to get a VW

Written By: Peter S

June 24, 2025

I recently purchased a new car from Bytek VW Ottawa, and I couldn’t be more satisfied with the experience! Abdalla was fantastic—professional, knowledgeable, and truly went above and beyond. Chris, the manager, was also excellent and made the process seamless. I received my car in perfect condition, and the entire process was smooth from start to finish. Special thanks to Jenn in finance—she was friendly, helpful, and made everything easy to understand. The whole team was amazing. Highly recommend Bytek VW for anyone looking for a great vehicle and outstanding service!

Written By: Arwa S

June 21, 2025

Updated Review: Despite all the issues I experienced, i want to update my review to 5 stars because of the outstanding effort from Ali Hassan (General Sales Manager). He took real action. He even offered me to replace the front bumper and gave me a car mats as compensation. Very fast when responding to you and very helpful overall. I can see that they care about their costumer and the dealer is trying hard to turn the situation around. I truly appreciate the effort and support. This was my first time buying a car from a dealership, and unfortunately, the experience did not meet my expectations. While the negotiation with the sales representative went smoothly (I even agreed to pay full MSRP without asking for a discount/my price range, but sales rep gave me $500 discount for new grad), the issues began shortly after. One of my main requests during the negotiation and again the day before delivery was not to drill holes in the front bumper for the license plate, as I planned to install it myself with aftermarket accessories I had already purchased. Despite clear communication, they drilled the holes anyway. Now I can’t use the accessories I bought, and I’m left with an unwanted hole that I’d need to fix myself—not what I expected after buying a new car. During the test drive, we ran out of gas, which was unprofessional and concerning. I also noticed scratched rims, which they promised to replace before delivery (fair enough). But then the delivery itself became a mess. I was given a specific delivery date and took time off work for it, only to find out on the actual day that the car wasn’t ready. They told me to come the next day that the car will be ready at 12 PM. When I did, I still had to wait until 2 PM to receive the car. On top of that, despite all reminders, the front plate was still drilled in. As compensation, I was given a $300 discount along with a hat, water bottle, and a logo light, which is not very fair to me. None of which address the real issue of my front bumper being drilled against my request. Overall, this experience was frustrating and disappointing for what should have been an exciting first car purchase. The lack of attention to detail throughout the process really took away from the moment.

Written By: Rap T