Collingwood Toyota
10230 Highway 26 E , Collingwood, ON, L9Y 0A5
Member since October 07, 2015
10230 Highway 26 E Collingwood ON L9Y 0A5Overall Score
Collingwood Toyota766 Reviews
328Review Ratings Breakdown
Consumer Reviews
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Great people to deal with: friendly, no pressure, honest and happy when the customer is.
August 24, 2016
We've been dealing with Collingwood Toyota for the past 25 years: new, used and leased vehicles. Service, sales, support staff have all been great to us. Never had a bad experience there, never had a problem with any car, either. We've asked for advice, about care, financing, service - they've been open and friendly. That's why we keep going back. plus the cars are also top-notch vehicles.
Written By: IAN
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The Sales Team at Collingwood Toyota
View ProfileCompetitive pricing with incomparable customer service
August 21, 2016
I was working with Dean and David to purchase of a 2016 Tundra Platinum. There no pressure and relaxed approached to sales was refreshing and a great experience.
Written By: TREVOR
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The Sales Team at Collingwood Toyota
View ProfileFantastic experience...thank you
August 18, 2016
Fantastic experience...thank you. Ted was wonderful to work with and really appreciated Ed spending over a hour going through all the features of the car with me since Ted was on holidays. Thanks again
Written By: DANIELLE
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The Sales Team at Collingwood Toyota
View ProfileI can always count on Ted Rush and Collingwood Toyota to make it a great experience!
August 18, 2016
I have been dealing with Ted Rush and the great people at Collingwood Toyota for almost 20 years. I never feel ill informed or pressured to make decisions. They always take the time to explain everything and answer all my questions. They let me take as much time as I need to make inquiries and decide what I would like. I also like that they also suggest what they think will meet my needs. I trust their input and knowledge. They give superior customer service from start to finish. They explained what my vehicle was worth and presented me with viable options. They explained the financial details as well as the value of the platinum extended warranty I purchased. pricing and payments were explained completely to my satisfaction and when I picked up my car Ted went over everything in great detail so that I would be comfortable with my new car. The whole process at Collingwood Toyota is fun and painless!
Written By: NAOMI
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The Sales Team at Collingwood Toyota
View ProfileVery happy. excellent service. did not waste my time but answered all questions efficiently.
August 17, 2016
just recommended you this morning as the experience was wonderful. thanks. we could not be happier. will send everyone your way!
Written By: JENNIFER
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The Sales Team at Collingwood Toyota
View ProfileA very professional and friendly experience.
August 16, 2016
Dean Lockhart and Ed Akitt did their utmost to ensure a very positive experience. They both worked diligently to get to the right price and to find the right vehicle in order to make the transaction work for us.
Written By: ENRICO
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The Sales Team at Collingwood Toyota
View ProfileTacoma purchase
August 16, 2016
We had such a great experience with Ted Rush and team at Collingwood Toyota. The whole team was extremely helpful and professional. I would highly recommend Collingwood Toyota to anyone!
Written By: HEATHER
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The Sales Team at Collingwood Toyota
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July 28, 2016
I cant say anything about the sales department, as I had no dealings with then. However, wated over a year for a part on a recall. Then when the part came in, they scheduled an appointment at 10:30am to get the part installed. I showed up at my scheduled appointment time. It was only supposed to take 30 min, they told me they were busy. I had to wait over an hour and a half. Then they finally told me that I could use the shuttle to go home cause the mechanics were going for lunch. Then, finally at 2:15pm they called me to come pick it up. Had to wait for the shuttle, that's no problem though, I get travel time. By the time I got my Van back I had wasted the entire day. For only what I can assume was mechanics not getting as much money to do recall work, si they don't want to do it. I was told all this was because of people on vacation. Then manage your people better. Absolute junk service. Will never have a car serviced here again!!!
Written By: Wilkins C
Hi Craig, I sincerely apologize for the inconvenience. I tried to find out some information about this but was unable to find you in our system. Please feel free to contact our service manager with your concerns drowbotham@collingwood.toyota.ca We appreciate the opportunity to address the issue and providing feedback to our management team would be very helpful. Thank you.
July 28, 2016
I cant say anything about the sales department, as I had no dealings with then. However, wated over a year for a part on a recall. Then when the part came in, they scheduled an appointment at 10:30am to get the part installed. I showed up at my scheduled appointment time. It was only supposed to take 30 min, they told me they were busy. I had to wait over an hour and a half. Then they finally told me that I could use the shuttle to go home cause the mechanics were going for lunch. Then, finally at 2:15pm they called me to come pick it up. Had to wait for the shuttle, that's no problem though, I get travel time. By the time I got my Van back I had wasted the entire day. For only what I can assume was mechanics not getting as much money to do recall work, si they don't want to do it. I was told all this was because of people on vacation. Then manage your people better. Absolute junk service. Will never have a car serviced here again!!!
Written By: Wilkins C
Hi Craig, I sincerely apologize for the inconvenience. I tried to find out some information about this but was unable to find you in our system. Please feel free to contact our service manager with your concerns drowbotham@collingwood.toyota.ca We appreciate the opportunity to address the issue and providing feedback to our management team would be very helpful. Thank you.
April 06, 2016
Friendly, efficient and honest staff. Why would you go anywhere else?
Written By: Donna L
