+15194737888 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/02/17/3f83d9b93eb8d054ece20fd0a7893613.jpg

Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1491 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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March 03, 2022

Great place! Honestly I'm having issues with the car I have purchased but they have stated they are working on financing a new vehicle for me due to it not being my fault and these problems have been there from the start its been 2 weeks with no updates... but I'm sure they will get it all sorted out! Busy place with very careing staff! Let's hope i can get contacted befor anymore problems occur with my vehicle

Written By: Dustin P

Empire Auto Group responded on March 06, 2022

Congratulations Dustin! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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March 02, 2022

Was helped by osman. Initially almost bought a vehicle that didn't work for me was drawn in by "its fast" signed the deal and all after a day changed my mind and went into the dealership a little hot headed like a bull in a China shop, but osman calmed me down reassured me and still helped me. Got me into a 2017 pathfinder and couldn't be happier. Great experience highly recommend osman and empire auto.

Written By: joey d

Empire Auto Group responded on March 06, 2022

Congratulations Joey! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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March 02, 2022

Any time you want to buy a car just reach out to Deepak at Empire Auto group. After so many car shopping I finally got my car from him and the main thing that made me buy the car was the assistance by Mr Deepak. Hassle free paperwork no tension he will sort all your requirements. Must recommend for students

Written By: Divyarajsinh V

Empire Auto Group responded on March 06, 2022

Congratulations Divyarajsinh! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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March 01, 2022

Great staff. Got me in my truck quickly. Amazing service department helped me with little issues quickly. Thanks again for your help

Written By: Josh F

Empire Auto Group responded on March 03, 2022

Thank you Josh, glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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March 01, 2022

Great service, Kyle listened and made sure that I was happy. He made sure that my car was delivered, I think that he’s a great asset to the Empire Auto Group and with the quality of service he provided I’m glad to be part of the Empire family

Written By: Sammy S

Empire Auto Group responded on March 06, 2022

Congratulations Sammy! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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March 01, 2022

Written By: Redwood O

Empire Auto Group responded on March 03, 2022

Glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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February 28, 2022

Camillo and Kareem were amazing to deal with I had a few issue and they fixed every thing as fast as they could they solved all my issues and I appreciate everything they did for me go here for the same service

Written By: Nick N

Empire Auto Group responded on March 03, 2022

Congratulations Nick! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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February 24, 2022

Thank you to Kareem, Tom and nick for making my experience at empire auto group amazing! I would defiantly recommend to all my friends and family!

Written By: Raliya A

Empire Auto Group responded on February 25, 2022

Congratulations Raliya! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️

Empire Auto Group Empire Auto Group
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February 24, 2022

I purchased a car that had a new engine installed from Empire Auto. The car had approximately 100k on it. It was driven very little and started to have engine troubles. I had also a purchased a warranty with the car, which the car was still under. Empire Auto told me that it needed a new engine and that I would have to cover a portion of the engine and the labor. I took it to another mechanic, and he told me that there was no compression due to wore rings, etc. Basically, Empire put in an engine that had many, many more kilometers than the 100k that the car showed. The engine was already worn out when put in. When told this, People's Choice Warranty told me that they don't cover normal wear and tear and only deal with Empire. Normal wear and tear??? It was barely driven over the course of a year. Empire still insisted that I pay a portion of repairs. Not happy with People's Choice Warranty or Empire Auto. I am stuck with a car that I can't drive unless I pay more money, the warranty was useless as well.

Written By: Sandra S

Empire Auto Group responded on March 03, 2022

Hello Sandra we have reached out to you multiple times in regards this situation. You still have a warranty on the vehicle and were not denied any sort of help as we are currently working with peoples choice in regards to the claim. We have always been here to help you and will be consistently helping you throughout the process. We even approved for you to take a vehicle to another shop to do the work. Please give us a call at 519-659-0888

Empire Auto Group Empire Auto Group
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Highly Recommend

February 24, 2022

I traded my car for a better interest rate, I delt with Sam and Tom and they were very nice, very helpful and very quick. I am beyond excited for my new car. I highly recommend anyone who’s looking into financing, my friend traded her SUV with them as well and had an amazing experience. We are very pleased

Written By: Vayda

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