South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler2995 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 17, 2021
I will continue to drive past two other dodge dealerships to have my Service done here. Always fair. Honest and work with the client Treavor has been awesome every time I go in. It’s been 3 years since I posted this review and it’s still the same. Amazing service. Fair pricing. Highly recommend going here. I bought a truck last year and they were also good in sales. May be buying another one soon too.
Written By: B F
Thank you for the awesome 5 star review, we sincerely appreciate your business!
June 16, 2021
I had Sandeep help me out getting into a Grand Cherokee & had such a great experience through this dealership! Sandeep in sales and the two employees I seen through finance were extremely friendly & helpful
Written By: Kyla M
That is great to hear Kyla! Thank you so much for the amazing 5 star review.
Excellent customer experience as per normal
June 14, 2021
All of my experiences with the service team at South Trail have been excellent, and this is no exception. The team members are caring and experienced, and that includes everyone from the Manager, the parts staff, booking staff, check in team and shuttle drivers.
Written By: CALVIN
Related Staff:
Service appointment
June 14, 2021
Quick & efficient appointment for oil change and some other issues. All covered under warranty parts are on order so do have to go back but not an issue
Written By: RENEE
Related Staff:
My van issue couldn’t fixed
June 12, 2021
I took my van for same issue twice but they couldn’t able to fix service advisor said he don’t know what’s wrong with it I had wasted my time twice
Written By: SAQIB
Related Staff:
June 12, 2021
The service advisor friendly and efficient. Keeping me updated on the progress of a major repair. The work was even completed ahead of schedule I couldn’t be happier with my experience at South Trail Chrysler!
Written By: Nicole E
That is great to hear Nicole. Thank you very much for the 5 star review!
June 09, 2021
In my experience the manager of the parts department had absolutely no sense of responsibility whatsoever. He insists on selling part to vehicles even if they don’t fit or aren't meant for the vehicle. After driving just over 1000km with my TOYOTA, the power steering belt supplied by the above spliced and splintered causing it to spin off the pulley on an offramp from the highway. Had I not forced the wheel my family would have hit the semi truck directly beside me. This place wont replace a $17 dollar belt that FAILED. You be the judge. ***UPDATE***If management had any sense of responsibility they would spend more time making sure 10 year old belts don’t end up being sold ( not to mention for the wrong vehicles ) instead of trolling the internet for arguments.
Written By: Darren W
Hello Darren, let's make sure we tell the whole story before leaving poor reviews that are not deserved. The vehicle was not purchased from us, it was purchased privately and you have had no business here previously. It seems the belt was purchased here and installed by the previous owner. You called our parts department, having found the receipt in the car, and were verbally abusive to both our parts advisor and parts manager. We may have even gone above and beyond to help you had we not been treated so poorly over the phone, but we do not condone that type of behavior. ***UPDATE*** Darren the belt was not old or used as we do not sell old or used parts. We are not trolling or looking for an argument, we simply want to explain the facts for anyone else who may read this.
June 07, 2021
Written By: Shane S
Thank you for the 5 star review Shane!
June 05, 2021
The Service Rep was nice and friendly and so were the other people at the Dealership. Service on my Jeep was quick and seamless.
Written By: David V
Thank you for the review David. We apologize for forgetting the tape on your floor, we will pass this along and do our best to earn 5 stars on your next visit.
June 05, 2021
I highly recommend working with Shawn Turner. He went above and beyond to make our deal happen when purchasing our new Rebel.
Written By: Owen M
That is fantastic! Thank you for the great 5 star review Owen and enjoy your new Rebel!
