Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4371 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 14, 2023
I purchased a vehicle from SMP. Thanks so much to Jeff Brown and the entire team at SMP for such a great experience!!!
Written By: Heather M
March 14, 2023
Was looking for a new vehicle and had no luck with any other dealership and SMP Chevrolet actually went out of their way to help and find me what i need. Followed up on my needs and got me what i wanted in a week. Had a very pleasant experience with sales rep Brandon and Jami our financing lady. They made purchasing this vehicle very pleasant and we felt at ease all the time and was explained if every little detail. Thank you Brandon and Jami for helping us getting a the truck of our dreams!!!
Written By: Vincent P
Vincent Pretorius, we really appreciate your feedback!
March 14, 2023
To be fair, the staff for the most part were friendly and helpful. I have had my car for less than 90 days and it threw an engine code. I called the next day (Monday) and made an appointment to bring my car in Tuesday. Tuesday afternoon I was called to tell me they had not been able to get my car in, Wednesday was the same story, not able to get my car in. Thursday my car was ready, was told I was called twice earlier in the day but my phone was plugged in and showed no missed calls. My repair apparently took 0.6 hours, but my car was at SMP for 2.5 days. And I was charged for the repair because it apparently was not covered by the extended warranty I purchased. I would not recommend people go to SMP service.
Written By: Jeff S
Hi Jeff - we do apologize that it took a few days to get your Blazer into our shop. We definitely understand the frustration, and we do our best to provide same-day service to our customers, however sometimes the shop can be very busy. Please give our Service Manager Brent a call at 306-242-0276 and he would be happy to chat with you and help you out!
March 13, 2023
Very knowledgeable staff. Krista and Jami were awesome to deal with. When I was on the dealership tour the Service Manager was awesome as well. I think his name was Brent.
Written By: Amanda B
Thank you again for taking the time to let us know how we did. We hope you have a great day. We agree, Brent is a super awesome guy :)
March 13, 2023
Very Friendly staff. Great service!
Written By: Leona R
Hi Leona - thank you for your review and your kind words about our service and staff! Thank you for bringing this to our attention, we will look into it as soon as possible! Please let us know if there is anything else we can do to turn your lovely 4-star review into a 5-star. Thank you! :)
March 13, 2023
Horrible experience. Zero customer service or care for customers. Our vehicle was broken into on their lot and proceeded to say everything was our loss and our fault and really didn’t care about the situation. Rick the manager hung the phone up while speaking of said situation. Very unprofessional people there. The second they took our money we didn’t have value to SMP
Written By: Payton
Hi Payton - we agree that it is an unfortunate situation. We have offered assistance in dealing with the insurance side of things, however we cannot take responsibility for the situation as your vehicle was not broken into, but it was left unlocked on our lot by you. Our Manager said goodbye and ended the phone conversation after being continuously sworn at. Once again, we agree that this is unfortunate and we have tried our best to help you navigate the situation.
March 11, 2023
Some of employees are unique and amazing, Jeff Bailey has helped me outstandingly. I m so amazed the way he works
Written By: Ghulam R
We are very happy to have provided you with such a positive experience!
March 11, 2023
Randy was awesome to deal with and helped me find exactly what I wanted in a vehicle. I also appreciated the communication throughout the process!
Written By: Kailey S
Thank you again for taking the time to let us know how we did. We hope you have a great day!
March 11, 2023
Written By: Wendy M
Wendy Macdonald, thank you so much for your high rating!
March 10, 2023
Went in to sell my 2017 Ford escape, with approximately 211km. They offered me $4000 while blue book value is saying a dealer will typically offer $13,000 to $14,000. I was insulted when they made such a low offer. I have a good vehicle with minor damage, example a cracked tail light, and a few minor scrapes and dents from hail damage which a claim has been made
Written By: Hazey B
Hello - unfortunately due to the condition of the vehicle, we were unable to offer what you were hoping. As a dealership we are competitive with our offers, but we are not the end-user of the vehicle. We purchase vehicles and resell them, so we need to budget for any reconditioning of the vehicle. When a check engine light is on, we have to assume there is engine repairs and that is why the trade-in value was estimated at what it was.
