715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V14371 Reviews
1305*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 23, 2023
Time wasted... Very disappointing customer service, and lack of communication amongst staff. I called ahead to ask if there was time to change the license plate light bulbs on my vehicle. I was put on hold so staff could find out if they had time. I was told to come in as they did have time to provide this service. I arrived at SMP within 10 minutes of calling, to be told by Clark, that they didn't have time today and I could just leave my vehicle overnight and they'd get to it later. I called back, asking why I was turned away after just calling, and Megan tells me that she wasn't the person that said they had time, and didn't seem the least bit concerned that my time was wasted. Very disappointing experience.
Written By: Holly M
Hi Holly. We are sorry to hear about your experience. Please bring your vehicle in at your earliest convenience and ask to speak to Brent, the Service Manager - he will take care of it and ensure that you are taken care of.
February 23, 2023
Called my car in for a recalled part and they not only called and quoted 3500 worth of repairs, but charged me 250$ even though they said it would be free. The service ladies were kind in understanding but this is not the first time smp has pulled bs
Written By: Hannah C
Hi Hannah - the vehicle had a recall, which is no-charge to the customer. The other items on the repair order required diagnosis and you were given a quote of parts to repair. Please give Brent, our Service Manager, a call at 306-242-0276 - he would be happy to chat with you to review your experience.
February 23, 2023
Everyone from sales to financing and service always took extra steps to ensure our satisfaction. Highly recommend the team at SMP for any of your vehicle and service needs.
Written By: Tanya A
Thank you for your review, Tanya!
February 22, 2023
Not overly impressed that I spent $76000 on a truck and it came damaged and not cleaned
Written By: Gary F
Hi Gary - we are happy that we were able to get your truck into the dealership to get the grille repaired and your truck cleaned up for you! We apologize that it didn't leave here to your satisfaction - we assure you that your satisfaction is our #1 priority. Thank you again, and let us know if there is anything we can do to turn your review into a 5-star - cheers!
February 21, 2023
Dustin helped me find the perfect vehicle for me. He was patient and listened to what I wanted in a vehicle and how it fits into my budget. I am extremely happy with my vehicle from here and was happy to get it from a great sales person. I just love driving it!
Written By: Taylene J
Congratulations on your vehicle purchase! Thank you so much for your wonderful review! Please reach out if you need anything in the future :)