Wellington Motors

April 12, 2018

We have in the past bought a Dodge ram 2013 and last year a Trailhawk Jeep Cherokee. Both times we dealt with the sales rep. Marina Cal. She was not only friendly, professional and a delight to work with but she also got to know her customers needs, wants and what the customer could afford. We also deal with the service department and have never been disappointed. Sam Kassa on the service desk always remembers the customer. He is personable, professional and takes the time to explain items or problems that may occur. We really enjoy working with him. Recently, we were notified per telephone, email and letter that it would be a good time to trade-in our Dodge Ram. We actually have been very satisfied with it but thought we might look into this. So we took the journey into Wellington Motors. Unfortunately, many things have changed and alot of the personnel has changed and not all is for the better. Needless to say though, Wellington Motors still 'fought' for this resale. Our first representative was friendly, but did not check our past file nor understood that 'we' specified that we do not NEED to sell and we wanted the same our better vehicle as a trade. We take pride in knowing the car market and research alot before walking on the lot. this representative was not qualified nor had the knowledge needed to sell us a vehicle. This must have become evident to management and was quickly rectified and Vanessa MacGregor took over our trade requirements and fixed all the problems. Not only was she pleasant, friendly and professional but she knows her 'stuff' and what the customer wants, needs and she also does not try to over sell items ,but gives pros and cons on many aspects and takes her time on the contract. She does not rush the customer. Once again, very pleased in the end to be dealing with Wellington Motors. All staff and reception always friendly and greet you and ask you if they could help.

Written By: Patricia S

April 06, 2018

Fast service, prices competitive, free ride home and return.

Written By: Rick M

April 06, 2018

Fast service, prices competitive, free ride home and return.

Written By: Rick M

April 05, 2018

This was our second purchase from Wellington Motors and it was a better experience then the first. The individual that had the biggest effect on this change in mindset was Bruce Merritt. He was wonderful to work with, I felt like he was invested in our deal and was looking out for our best interest. He was honest with the information he provided us and it felt like he took the time to ensure the process was smooth. I will continue to drive the extra time (as we have moved out of Guelph) to Wellington Motors just to work with Bruce.

Written By: Garrett M

April 05, 2018

This was our second purchase from Wellington Motors and it was a better experience then the first. The individual that had the biggest effect on this change in mindset was Bruce Merritt. He was wonderful to work with, I felt like he was invested in our deal and was looking out for our best interest. He was honest with the information he provided us and it felt like he took the time to ensure the process was smooth. I will continue to drive the extra time (as we have moved out of Guelph) to Wellington Motors just to work with Bruce.

Written By: Garrett M

March 30, 2018

Written By: Pat S

March 26, 2018

Written By: Rob C

March 16, 2018

Bruce was a wonderful help. After only a couple of emails when I came into the dealership he was friendly, courteous, knowledgeable and above all prepared. He had 2 vehicles that were perfect for what I needed and the price couldn’t be beat. I would recommend Wellington motors and Bruce to anyone

Written By: The G

March 16, 2018

Bruce was a wonderful help. After only a couple of emails when I came into the dealership he was friendly, courteous, knowledgeable and above all prepared. He had 2 vehicles that were perfect for what I needed and the price couldn’t be beat. I would recommend Wellington motors and Bruce to anyone

Written By: The G

March 10, 2018

Written By: Steve S