St. Albert Dodge
1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X1Overall Score
St. Albert Dodge2317 Reviews
65Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 19, 2021
Everyone I met was so helpful, kind and supportive! They all made this experience a positive one. I won’t be going to any other dealership from now on.
Written By: Kim S
November 18, 2021
This is the second vehicle I’ve gotten through Simon. He is awesome and got everything done quickly and was accommodating to everything I needed
Written By: Jadd F
November 16, 2021
I have nothing but good things to say!! Today I got stuck in the snow on the road outside of their dealership. I went in to ask if they could help dig me out and they went above and beyond! A group of the guys that were working came out and helped dig my car out of the snow. They were extremely kind and determined to help me. Didn't even hesitate to help me even though I was not a customer. I am so grateful for their help! Cannot recommend this dealership enough.
Written By: Anne F
November 12, 2021
Absolutely great experience at St. Albert Dodge! Went in looking for a used vehicle, I was helped by Anton S. In sales And Evan N. In finance and the whole process was extremely smooth, I would recommend this dealership and Anton and Evan to anyone!
Written By: Dylan N
November 12, 2021
Evan N. and Anton S. helped us purchase a used vehicle and were fantastic throughout the whole process. They were friendly and definitely made the process of buying a used car so much easier and seamless. Highly recommend these 2! They did a fantastic job and we felt we were in good hands with them!!
Written By: Jessica T
November 11, 2021
Shannon is the best. I went in to look at a vehicle I wasn't totally sold on, and ended up leaving with something way better. The whole process was super effortless, and Shannon made it feel like you were dealing with someone you knew personally, which was really nice.
Written By: Breanne W
November 10, 2021
Best and easiest vehicle buying experience ever. Thanks again Chad.
Written By: Nancy S
Great
November 10, 2021
I keep dealing with St. Albert dodge and have for almost 10 years at least. Any time I’ve gone to a different dealership I end right back at St. Albert dodge because they actually treat me (a woman) properly, and not like I need my husband to make a decision. I will continue to be a customer for years to come I’m sure. This time I had Mark as a sales rep, he was professional, kind, relaxed, I didn’t feel rushed or pressured, very personable. Thank you St. Albert dodge (and Mark!!) once again for getting us into the vehicle that better suits our family.
Written By: Amanda
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Extreme Caution
November 09, 2021
ATTENTION: Veterans and Serving Members. I am a 59 year old disabled vet with 29 years service. Please read this. June of 2020 my 82nd year old mother purchased a 2 year old vehicle. My mothers annual income is $23000. I was with her and agreed to subsidize her venture. There were some inclusions in the contract, to include add ons. Paperwork went missing and it took 6 months to resolve the add ons promised. Recently an individual from St Albert Dodge was in contact with my mother to see if she wanted to come in and look at a newer vehicle which has more advanced safety features. My mother when contacted about those safety features certainly felt it was important for the safety of her great great grandchildren. So we went for a ride in the newer vehicle and my mother loved the newer safety features! So during negotiations we conclude my mother cannot afford any more than ?25 every 2 weeks at a promised rate of .49 %. Add ons would include a cash back, floor matts, bug deflector, trailer towing package (max towing) and detailing (standard anyways). So having agreed and felt optimistic about the transaction I went out to start moving items from one vehicle to the other. So I proceeded back to financing where my mother was just told to sign here and there. I looked at what she signed and they added 2.54% as a blended rate and another $19 to her biweekly payments. When I said thats not the agreement I was told “well your mother signed!” That was July 11, 2021. Ok buyer beware, someone will take advantage of the elderly!! Now to today, 3 Aug 2021. I have not been contacted by anyone at St Albert Dodge about the add ons so I so I have made many attempts myself. Apparently the paperwork is lost? All attempts to contact employees has been in vain. Here are those in attendance in order of appearance: Cody Richard Rob Daylan Joseph Non appearance by Jay As of today 08 Nov 2021 there has been a considerable lack of responsibility to address this situation. I even made an attempt to have winter rims and tires installed on the new vehicle but have been snubbed by this dealership. Extreme caution is recommended
Written By: Bill
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November 08, 2021
We purchased 3 vehicles in 3 years from Simon. We figured out the vehicle we wanted and what works for us financially and he made it happen. Left happy each time. Never felt pushed or obligated to buy. All around excellent experience all 3 times. As long as Simon's there St Albert Dodge will always have my business.
Written By: Mark M
