Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 14, 2020
Written By: Laurie C
Hi Laurie, Thank you for your feedback, if there is any questions you may have, please feel welcome to reach out to us and we will be happy to assist you.
April 14, 2020
Written By: Laurie C
Hi Laurie, Thank you for your feedback, if there is any questions you may have, please feel welcome to reach out to us and we will be happy to assist you.
April 09, 2020
During everything going on right now Shawn Uz and Sam Mroue both helped me to get into a vehicle and a deal that will help to boost and build my credit up and I will be back in 6 months to help get me into what I truly want and know they will be able to do that and they will work hard to get it done
Written By: Kaleb H
Hi Kaleb, Thank you for your review, we appreciate the time of each one of our customers. We are delighted to hear that our hard working team members Shawn and Sam were able to provide you an exceptional customer service experience. We look forward to hearing from you in 6 months, and are ready and waiting to support you with any questions you might have. Please do not hesitate to reach out if you need our help! Welcome to the Empire Auto Group Family!
April 09, 2020
During everything going on right now Shawn Uz and Sam Mroue both helped me to get into a vehicle and a deal that will help to boost and build my credit up and I will be back in 6 months to help get me into what I truly want and know they will be able to do that and they will work hard to get it done
Written By: Kaleb H
Hi Kaleb, Thank you for your review, we appreciate the time of each one of our customers. We are delighted to hear that our hard working team members Shawn and Sam were able to provide you an exceptional customer service experience. We look forward to hearing from you in 6 months, and are ready and waiting to support you with any questions you might have. Please do not hesitate to reach out if you need our help! Welcome to the Empire Auto Group Family!
April 03, 2020
Service was amazing, very helpful, works with you to get the best deal on a new purchase, everyone makes you feel welcome and goes out of their way to get you what you need and want, Thank you for everything Sam and Shawn, a new customer for life here
Written By: devon d
Hi Devon, Thank you for taking time to leave your review, We are happy to hear that you had amazing service, provided by the team, we try our hardest to get the right deal for each customer, and we try to provide a welcoming environment to make the process less stressful when purchasing a vehicle. Sam and Shawn are so happy that you felt supported, and if you do ever have any questions, please feel welcome to call our dealership and we will do our best to assist you in any way that we can. Welcome to the Empire Auto Group Family!
April 02, 2020
I had a bad experience in trying to get my vehicle repaired and was at my wits end! My sales guy Shawn called me and did everything he could to assure me he would take care of this issue. In a world where it’s hard to believe people have your best interests at heart I can honestly say I always felt Shawn did!!! He worked so hard and relentlessly to get me into a vehicle he never gave up on me he believed in me and for that I trusted in him. I got a call also from the manager on my vehicle concerns and I really felt he as well stands behind his word and truly will do whatever needs to be done to leave a customer happy....Thank you
Written By: Jessica O
Hi Jessica Thank you for your feedback, It is great news to hear that you had such a wonderful experience with Shawn. He works extremely hard to bring the best customer service to our clients that he possibly can do. If you ever require additional support or assistance, please feel welcome to contact the dealership. We are ready to help in anyway that we can! Any time that you need our assistance, please feel free to call the dealership and we will do our best to support you. Welcome to the Auto Group Family!
Pure amazement
April 02, 2020
I would like to see a special thanks to Nick Sam and Shawn UZ. During this time of panic in everyone’s lives these three amazing individuals have not only help me out beyond my expectations but they also put me in a new Dodge ram with super low mileage at the most affordable price I’ve ever seen! Empire Auto Group deserves an award thanks to these three individuals. I am the happiest I’ve ever been buying a vehicle and now I get to roll around on my new wheels. Thank you so much and I wish everyone the best and hope this coronavirus dies out quick!
Written By: Shawn
Related Staff:
There are no staff members associated with this review.
Pure amazement
April 01, 2020
I would like to see a special thanks to Nick Sam and Shawn UZ. During this time of panic in everyone’s lives these three amazing individuals have not only help me out beyond my expectations but they also put me in a new Dodge ram with super low mileage at the most affordable price I’ve ever seen! Empire Auto Group deserves an award thanks to these three individuals. I am the happiest I’ve ever been buying a vehicle and now I get to roll around on my new wheels. Thank you so much and I wish everyone the best and hope this coronavirus dies out quick!
Written By: Shawn
Related Staff:
There are no staff members associated with this review.
March 31, 2020
Just Purchased a 2016 Toyota Highlander from empire Auto Group ! My family and I couldn’t be happier and even Greatful ! Very Genuine service -were transparent with me from the beginning of the process . My family and I give a special thanks tonThe guys at Empire , especially Nick for taking care of me . I definitely will recommend family and Friends . Sincerely
Written By: Mohamad D
Hi Mohamad, Thank you for your time and review, We are delighted to hear that your experience with the Empire family was satisfactory, and that you felt you had genuine support from our team. Our Empire family attempt to be transparent with all of our customers, and provide assistance in any way we possibly can. We hope you continue to enjoy your Highlander, and if at any point you have any questions, please feel welcome to contact our dealership. We will be happy to help! Welcome to the Empire Auto Group Family!
March 31, 2020
Just Purchased a 2016 Toyota Highlander from empire Auto Group ! My family and I couldn’t be happier and even Greatful ! Very Genuine service -were transparent with me from the beginning of the process . My family and I give a special thanks tonThe guys at Empire , especially Nick for taking care of me . I definitely will recommend family and Friends . Sincerely
Written By: Mohamad D
Hi Mohamad, Thank you for your time and review, We are delighted to hear that your experience with the Empire family was satisfactory, and that you felt you had genuine support from our team. Our Empire family attempt to be transparent with all of our customers, and provide assistance in any way we possibly can. We hope you continue to enjoy your Highlander, and if at any point you have any questions, please feel welcome to contact our dealership. We will be happy to help! Welcome to the Empire Auto Group Family!
