Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 31, 2020
Just Purchased a 2016 Toyota Highlander from empire Auto Group ! My family and I couldn’t be happier and even Greatful ! Very Genuine service -were transparent with me from the beginning of the process . My family and I give a special thanks tonThe guys at Empire , especially Nick for taking care of me . I definitely will recommend family and Friends . Sincerely
Written By: Mohamad D
Hi Mohamad, Thank you for your time and review, We are delighted to hear that your experience with the Empire family was satisfactory, and that you felt you had genuine support from our team. Our Empire family attempt to be transparent with all of our customers, and provide assistance in any way we possibly can. We hope you continue to enjoy your Highlander, and if at any point you have any questions, please feel welcome to contact our dealership. We will be happy to help! Welcome to the Empire Auto Group Family!
March 26, 2020
I am a busy Dad and a local business owner with limited time to look for a vehicle. Nick and his team were outstanding. They went above and beyond to ensure that I was happy with my purchase first and foremost and that it was the best fit for my family and my business. If you’re looking for a used vehicle, this is the place to go. They’re thorough, committed, trustworthy, and do what they say they will do. 5 stars all the way!
Written By: Josh S
Hi Josh, Thank you for your feedback, It is great news to hear that you had such a wonderful experience at our dealership with Nick and the team. They are try extremely hard to provide the best possible care for each of their customers, so its wonderful that you felt that during the purchasing process. Any time that you need our assistance, please feel free to call the dealership and we will do everything we can to support you. Welcome to the Auto Group Family!
March 24, 2020
Had a great experience at Empire Auto Group! The staff was very friendly and helpful. When I went to pick up my car the muffler was hanging low and they fixed it for me right on the spot! I would recommend shopping here for your next vehicle.
Written By: Geraldine V
Hi Geraldine, Thank you for your response, We are delighted when we get feedback to say that our customers had a great experience with our team, and its such a pleasure to hear that you felt welcome . If you need our assistance at anytime, please feel free to call the dealership and we will be happy to assist you in anyway that we can! Welcome to the Auto Group Family!
March 24, 2020
Shoutout to Al Shaer at Empire Auto for excelent service all around! My requests and wishes have been well HEARD put first and time effective in this trying time for everyone with the virus. They really do it right here everyone this is the place to get that car you're looking for! Best experience with a dealer yet.
Written By: Garrett W
Hi Garrett, Thank you for your feedback, It is great news to hear that you had such a wonderful experience at our dealership, and that you felt heard, with what your needs were when purchasing a vehicle. We try very hard to meet each of our customer's needs to the best of our ability, and it is truly appreciated when we hear good things from our customers. Any time that you need our assistance, please feel free to call the dealership and we will do our best to support you in anyway that we can. Welcome to the Auto Group Family!
March 23, 2020
Amazing! Big variety of cars to select from I would definitely recommend them if your looking for something on a family budget. Amazing staff. I loved it their Best service
Written By: Mody
Hi Mody, Thank you so much for your time and feedback, We are thrilled to hear that that you felt your experience was amazing. We do indeed have a good selection of vehicles suited to all customer needs, and it is a delight that we were able to assist you in finding the right car, in the right budget for your needs. If you ever have any questions, please feel welcome to contact the dealership and we will be happy to help you. Welcome to the Empire Auto Group Family!
March 23, 2020
Amazing! Big variety of cars to select from I would definitely recommend them if your looking for something on a family budget. Amazing staff. I loved it their Best service
Written By: Mody
Hi Mody, Thank you so much for your time and feedback, We are thrilled to hear that that you felt your experience was amazing. We do indeed have a good selection of vehicles suited to all customer needs, and it is a delight that we were able to assist you in finding the right car, in the right budget for your needs. If you ever have any questions, please feel welcome to contact the dealership and we will be happy to help you. Welcome to the Empire Auto Group Family!
March 19, 2020
Osman helped me to buy a car and he was very helpful
Written By: sairam n
Hi Sairam, Thank you for your review, we appreciate your time and hope that your purchased vehicle is still enjoyed today. If at anytime you have any questions, please call our dealership, and we will assist in anyway that we can. Welcome to the Empire Auto Group Family !
March 18, 2020
amazing welcoming staff and very comfy chairs to wait in and fast services
Written By: Shawn U
Hi Shawn, Thank you for your feedback.
March 09, 2020
Deepak and Alex were awesome. Very helpful to the customer.. We have purchased around 9 vehicles from Empire Auto group and referred many more. We will continue to come back as the service has been top notch. Thanks again!!
Written By: cristan k
Thank you very much for your continued business, Cristan! We're so glad that you continue to come back to us, and are always happy with your customer service experience and vehicle choice. We look forward to your continued support, and we hope to see some more referrals from you soon!
March 08, 2020
Written By: Marcia C
Hi Marcia, Thank you for your review, we really appreciate each one of our customer's review. We are also happy to announce that we have expanded our Service department team and facilities, and are now able to provide a free 21-point inspection with each oil change. Furthermore, we have more technicians on site to help you with any maintenance or repairs that you may require. If you are thinking about booking your next oil change, please feel welcome to call our dealership and we will be happy to assist you: (519) 659-0888
