Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 20, 2020
After an misunderstanding, I spoke with Kareem and Nick and resolved a problem. Both parties are very willing to work with the customer to build a professional report and long standing relationship. The two make it worth your while to get things done!
Written By: Jennifer L
Hi Jennifer, Thank you for your customer review and feedback. We appreciate all of our customer's reviews, and we are happy to hear Nick and Kareem were able to come to a positive outcome with you. If you have any further questions, please always feel welcome to call our dealership and we will be very happy to assist you.
February 19, 2020
Written By: Tiara S
Hi Tiara, Thank you for your feedback, we value all of our customer's time. If you ever have any questions, please call our dealership and we will be happy to help you.
February 14, 2020
Empire Auto Group is a family friendly environment. They are interested in helping and making affordable rates for people. I would recommend this Dealerahip to anyone. Its easy to find and worth the visit. Thank you
Written By: Natasha J
Hi Natasha, Thank you so much for your review, we appreciate all of our customer's feedback. We do our very best to help each one of our customer's achieve their goals when looking for a new vehicle, and we are delighted that you felt this experience. If you ever have any further questions, please feel free to call us, we will be more than happy to help. Welcome to the Empire Auto Group Family!
February 14, 2020
Empire Auto Group is a family friendly environment. They are interested in helping and making affordable rates for people. I would recommend this Dealerahip to anyone. Its easy to find and worth the visit. Thank you
Written By: Natasha J
Hi Natasha, Thank you so much for your review, we appreciate all of our customer's feedback. We do our very best to help each one of our customer's achieve their goals when looking for a new vehicle, and we are delighted that you felt this experience. If you ever have any further questions, please feel free to call us, we will be more than happy to help. Welcome to the Empire Auto Group Family!
February 11, 2020
Written By: Raed H
Hi Raed, Thank you for your review. We are happy to see that your experience was enjoyable - as reflected in your rating of our services. If you ever require any further assistance, please do not hesitate to call our dealership, and we will be most happy to provide any help we can.
February 10, 2020
Dealt with craig at the west location. He worked tirelessly in a time crunch just one week before Christmas to help me find a perfect car on my budget. I would totally recommend talking to this man very approachable and knowledgeable. Won't quit till you're happy. Thanks craig I'm definitely coming back to you for next purchase.
Written By: Mike G
Hello Mike, Thank you for leaving feedback on your experience. We are so happy to hear that you felt supported during the purchase of you vehicle. Craig is a very dedicated and hard working member of the team, and it is wonderful to know that his customer's feel that in their experience with him. If you have any further questions, please always feel welcome to reach out and call us, and we will be happy to assist you. Welcome to the Empire Auto Group Family!
February 10, 2020
Written By: Mohamed A
Hi Mohamed, Thank you very much for your feedback, We appreciate your time to review our company. If you have any questions, please feel welcome to call us at anytime.
Best decision I have made in five years.
February 10, 2020
Mr Shawn Uz has single handedly brought us out of a nightmare situation involving a vehicule responsable for a near financial meltdown.This has been the single most rewarding experience in every way. We have had to fill once in a week,payments are much lower,term is super agreeable and a super comfortable new ride.Thank you very much Shaun.
Written By: Robert
Related Staff:
There are no staff members associated with this review.
February 10, 2020
Written By: Adel E
Hi Adel, Thank you for taking time to leave a review, we appreciate your time. If you have any questions, at any time, please feel welcome to call us and we will be happy to help you.
February 07, 2020
Was blackmailed with my own money to give a 5 star review or they wouldnt refund a bogus diagnostic fee. Manager wouldn't cut a cheque until I proved it and that is the MOST positive experience I've had with these people. Compulsive liars and just an overall terrible company ran by unethical people. Response to Owners Response: By immediately refunded they meant to say, "given the runaround for two months and then blackmailed and refused a refund until I gave both locations a 5 star rating, then and only then will a cheque be cut."
Written By: RC “
Hi Ryan Thank you so much for your review, we very much appreciate your time and respect all our customer's reviews. We are sorry to hear about your experience. However, after your meeting with the General Manager, and further investigation into the incident that occurred; we were able to determine that there was an error made by us, that was immediately remedied by returning your money to you. We welcome you to contact the dealership if you have any further inquires, and the Owner - Nick - will be more than happy to assist you as best that he can. Our contact telephone number is: (519) 659-0888. We look forward to hearing from you.
