Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1129 Reviews
310Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 15, 2024
Avoid the shop..nothing but miserable women working the front desk. If you have any issues with service (which they dont back , and make excuses for bad work)Good luck haha. Also believe they are using apprentices to complete work without telling customers
Written By: Jord
August 13, 2024
Steve Hayes is amazing! Wouldnt ask for a better salesman to deal with!! Went in to get my first car and he was super easy to deal with and made the process go smoothly.
Written By: mya n
Hi Mya, thank you for taking the time to share your experience with Steve! Congratulations on purchasing your first car. We're so happy that we could be a part of this big achievement for you. Happy and safe driving! - The Team at Thompson Chrysler
August 06, 2024
While I was looking for my first car I went to Thomson Chrysler and dealt with Steve Hayes. The process was made very easy as he was able to show me cars that were not in town and bring them to Kingston. I am extremely happy with the work that he put in to make sure I was taken care of!
Written By: AIDEN A
Congratulations on purchasing your first car, Aiden! We appreciate your great feedback about your experience with Steve. - The Team at Thompson Chrysler
August 02, 2024
I’ve run out of competent Dodge dealers in Kingston. I tried Kingston Dodge a while back and service was pathetic. Jim Thompson isn’t much better. I have air vents that smell like mouldy hockey gear, and after 3 appointments the smell is still there. During the process they hosed me for over $200 on some type of a/c maintenance package which did nothing. They keep scratching their heads and can’t seem to figure it out, which seems to be a pattern at Dodge garages. Just another occasion where I feel my extended warranty was a waste of money. They say my warranty doesn’t cover this because they can’t figure out what part is defective/needs replacing. I guess their incompetence is my expense?
Written By: Ryan H
July 25, 2024
Thanks to both Steve in sales and Ryan in finance for the great experience with purchasing my first car! They answered all my questions, made the experience very easy to understand and I had the car a few days after first going in. Highly recommend coming here if you are looking to purchase a vehicle. Thanks again to Steve, Ryan and the rest of the team. I couldn't be happier with the car!
Written By: Shane J
Hi Shane, congratulations on purchasing your first car! It is fantastic to hear that Steve and Ryan made the experience easy to understand and ensured you got your car quickly. Thank you for your recommendation! - The Team at Thompson Chrysler
July 25, 2024
Shout out to Shaun, Steve, and Ryan. The dream team! We will definitely be working with them in the future. My husband and I worked with Steve and couldn't imagine going anywhere else to purchase our vehicle. We were looking at a few different options with him and he was very patient and accommodating with our desire to purchase quickly. Steve was very quick with any questions we had and made choosing the perfect Jeep Wrangler very easy. We will definitely be working with him, and the team in the future. I will also be contacting head office to praise this team. They worked together to get us in my dream Jeep, all within one hour!!!
Written By: Kerri B
Hey Kerri, thank you for this fantastic review! Congratulations to you and your husband on your new Jeep Wrangler! We are so happy to hear that Steve made the whole process easy and assisted you in any way you needed. Thank you again for coming in to see our team, we hope you are loving your new Wrangler! - Thompson Chrysler
July 17, 2024
I had a quick question about my Truck. The salesman Riley was able to answer it quickly and was more than helpful!
Written By: Ryley J
Hey Ryley, thank you for taking the time to share this! We're happy that Riley was able to answer your question about your truck. If there's anything else you ever need, please do not hesitate to reach out. - The Team at Thompson Chrysler
Truck had many issues after leaving lot!
July 15, 2024
Passenger wiper was wrecked. Got a whole 3/4 tank of fuel. 1/2 tank of DEF. Fuel filter had 27percent life left. Interior had food waste after it was supposedly detailed. I wanted chrome window covers that were not installed. I would never ever buy another vehicle from here again!!!
Written By: Gregory
Related Staff:
July 09, 2024
Written By: Franz H
July 08, 2024
Never buy another vehicle off of Thompson Chrysler
Written By: steven w
