4607 27Th Street , Vernon, BC, V1T 4Y8
Member since August 17, 2015
4607 27Th Street Vernon BC V1T 4Y8963 Reviews
183*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 25, 2022
Fantastic experience in purchasing a vehicle with Vernon Dodge. Landon Mackay, Josh and the whole team here are rockstars and passionate, caring and knowledgeable in what they do. Hands down best dealership around.
Written By: Neil B
We can't tell you how much we appreciate your patronage and your kind review Neil, thank you!
October 18, 2022
Very poor service ...waited 5h and i had an appointment.... and yeah ..bring your own lube so it dosen't hurt that much when you get the bill. 45 minutes 330$ for labour 🤷...what's going on ???
Written By: Pascal H
Hi Pascal, our apologies on the wait - the idea of precise scheduling is very difficult for most shops these days, that's why we generally ask customers to leave the vehicle with us rather than thinking that our technicians can just stop and start other customers jobs at set times. We offer a full shuttle service and depending upon the repair and down time can sometimes even supply a loaner vehicle or rental. In your case, the actual labor for the installation you had us do is 1.5 hours and that is exactly what you charged. The balance is some supplies that were required to do the install and then PST and GST. It is exactly what you were quoted before the job commenced.
October 11, 2022
It’s always an awesome experience here! Leif Peek helped me get my new used wrangler, and I am absolutely in love. He was very respectful while figuring stuff out with my mom as well! If you’re planning on getting a new vehicle, go to this dealership. The atmosphere is always so positive, and everyone there are amazing.
Written By: Courtney D
We appreciate you and your wonderful family so much Courtney, thank you for your kind words and awesome review!
September 30, 2022
This review is for Matt Siegler from the Service Department. I brought my Wrangler in for service and everybody that I dealt with was genuinely nice, but Matt went a step beyond! He was very friendly and informed me about my vehicles' issues and had them fixed within a few hours. My hat's off to the team at Vernon Dodge Jeep!
Written By: Jason F
Your feedback is much appreciated Jason, Matt does his best to help all of his customers!
September 29, 2022
Caravan was a total lemon. We purchased new and something was always needing to be fixed/ replaced. Transmission needed replacing under 100k but just a few months past 5 years so wasnt under warranty.... will always feel angry about that. Will never go to dodge vernon ever again.
Written By: Google U
Although we're terribly sorry about your experience with your vehicle, we would like to point out that we don't produce the vehicles themselves at Vernon Dodge. We always do our best to claim eligible repairs under warranty but have limited say in what repairs end up being covered, like in all dealer/manufacturer relationships.
September 16, 2022
Took the company truck to get new keys cut and programmed. These guys are quick and great to talk to. Awesome service! I highly recommend them. Joseph from Safety First Line Painting
Written By: Joseph F
Glad everyone went according to plan Joseph!