Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 23, 2019
My wife and I had just picked up a Nissan rogue we love it .the sales team were really nice took time to.make sure we understood everything I would consider if you were looking for a vehicle give them a try
Written By: Raymond H
Hi Raymond, Thank you so much for your review, we are delighted that your wife and you had such a wonderful experience with our sales team. We work very hard to make sure each customer feels supported and informed when purchasing at our dealerships, so your feedback is really appreciated! If you ever have any questions, please reach out and we will be happy to assist you. Welcome to the Empire Auto Family!
November 23, 2019
My wife and I had just picked up a Nissan rogue we love it .the sales team were really nice took time to.make sure we understood everything I would consider if you were looking for a vehicle give them a try
Written By: Raymond H
Hi Raymond, Thank you so much for your review, we are delighted that your wife and you had such a wonderful experience with our sales team. We work very hard to make sure each customer feels supported and informed when purchasing at our dealerships, so your feedback is really appreciated! If you ever have any questions, please reach out and we will be happy to assist you. Welcome to the Empire Auto Family!
November 20, 2019
They sell faulty cars at high prices & make fake promises. Sales person won't follow up with you for weeks when something goes wrong. OSMAN IS THE WORST SALES PERSON.
Written By: Dev S
Hello Dev, Thank you for your review. Please be aware that we take all feedback seriously, so that we may improve our services to meet our customers’ needs. Unfortunately, we were not able to locate your details on our customer database, which is a shame as we would be grateful for an opportunity to speak with you and see if we can provide you with support and information. Please feel free to contact us at 519-659-0888 to talk about your experience, and hopefully with can resolve any queries you may have.
November 20, 2019
They sell faulty cars at high prices & make fake promises. Sales person won't follow up with you for weeks when something goes wrong. OSMAN IS THE WORST SALES PERSON.
Written By: Dev S
Hello Dev, Thank you for your review. Please be aware that we take all feedback seriously, so that we may improve our services to meet our customers’ needs. Unfortunately, we were not able to locate your details on our customer database, which is a shame as we would be grateful for an opportunity to speak with you and see if we can provide you with support and information. Please feel free to contact us at 519-659-0888 to talk about your experience, and hopefully with can resolve any queries you may have.
November 20, 2019
I honestly didn't think I was going to qualify for an auto loan. They lived up to their 100% approval promise! Sam worked his magic and got us into a low metrage nicely maintained vehicle from their sizable inventory. Haas was fantastic to deal with and took care of all of the other details and made our experience more than painless... A pleasure even. We just found our auto dealer family for life.
Written By: Don L
Hi Don It was our pleasure to be able to provide you with the support you needed to make the process of purchasing a vehicle as pain-free as possible. Sam and Hass are extremely dedicated and hardworking team members, who appreciate their customers immensely; so were genuinely happy to hear you had such a great experience. If you have any further queries please do not hesitate to contact us, we will be happy to assist you. Welcome to the Empire Auto Group Family
November 17, 2019
Had simply inquired about a car, for the car fax and they began sending out multiple emails claiming my bank was ready with “sensitive information” and that my “approval” was about to expire. As soon as I got that email I knew I wasn’t going to bring my business here. Sketchy. Go elsewhere
Written By: Trong N
Hello Trong, Thank you for your feedback, unfortunately we cannot locate your details in our customer database. However, we would be grateful for a chance to speak with you and see if we can assist you further with your queries. You are very welcome to contact us on 519-659-0888 or come into one our dealership to discuss any issues you have. We work very hard to provide an excellent experience to each one of our valued customers, and would be delighted to work with you to find a vehicle that best suits your needs.
November 15, 2019
We came here to look at a particular vehicle and the staff here was so helpful and honest. We ended up purchasing a vehicle through Empire Auto Group. Hass was very helpful and knowledgeable and really worked on our behalf to get a vehicle for us. We will definitely be back !!!
Written By: Catherine U
Hi Catherine Firstly, congratulations on your new vehicle, we are delighted to hear you experienced amazing customer service by Hass, who is a very dedicated member of our team. If you ever require anymore assistance please feel free to contact us, and we will be happy to help you. We look forward to seeing you again for your next vehicle purchase in the future.
November 13, 2019
10/10 would recommend going to Empire to purchase a car. If anyone is thinking or in the market to purchase a vehicle please contact Malik. He truly cares about his clients. He is compassionate, empathic, and trustworthy. He made the experience of purchasing a vehicle a no brainer. As well, can’t say enough amazing things about the other amazing employees, Al and Craig. I have gone to multiple car dealerships and overall this is the best one for everyone’s needs. They will make sure you leave 100000% satisfied with your decision.
Written By: fabian t
Thank you for your review Fabian It is always wonderful to hear that our customers had a great experience and received the exceptional customer care that Empire Auto Group is known for! If you ever need any further assistance feel free to come by the dealership or call us at your convenience, we are happy to assist you with any queries you may have. Welcome to the empire Auto Family, we hope you enjoy your car!
November 13, 2019
10/10 would recommend going to Empire to purchase a car. If anyone is thinking or in the market to purchase a vehicle please contact Malik. He truly cares about his clients. He is compassionate, empathic, and trustworthy. He made the experience of purchasing a vehicle a no brainer. As well, can’t say enough amazing things about the other amazing employees, Al and Craig. I have gone to multiple car dealerships and overall this is the best one for everyone’s needs. They will make sure you leave 100000% satisfied with your decision.
Written By: fabian t
Thank you for your review Fabian It is always wonderful to hear that our customers had a great experience and received the exceptional customer care that Empire Auto Group is known for! If you ever need any further assistance feel free to come by the dealership or call us at your convenience, we are happy to assist you with any queries you may have. Welcome to the empire Auto Family, we hope you enjoy your car!
November 12, 2019
We had an excellent experience with Empire Auto.
Written By: Brenda W
Hi Brenda, We really appreciate your feedback, and we are so happy that you had such a positive experience. Our team work exceptionally hard to support each of our valued customers to find their perfect vehicle, and we are delighted you found yours, with us. If you ever need any further assistance, do not hesitate to call our dealership by phone or in person, we will be happy to assist you. Welcome to the Empire Auto Group Family!
