Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3950 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 26, 2024
Lucy was a great seller and helped me pick out a great vehicle.
Written By: Aryan
Hi Aryan, Congratulations on your new vehicle !
October 26, 2024
I recently picked up my 2024 Sienna XSE from Jackson’s Toyota, and once again, they exceeded my expectations! This is my second purchase from Jackson’s, having driven off with my 2023 GR Supra last year. Both times, the team was fantastic. A special thank you to my salesman, Eric McCormack, who was incredibly knowledgeable, personable, and made sure the entire process was smooth. And a big shoutout to Claus Fleischmann (my Supra’s salesman) for going the extra mile to ensure everything was seamless. Their attention to detail, patience, and genuine dedication to customer satisfaction made the experience truly exceptional. I highly recommend Jackson’s Toyota to anyone in search of a quality vehicle and an outstanding team. Thank you, Jackson’s – I’ll be back!
Written By: may p
Hi May, Thank you for your continued support. Have a great day!
October 24, 2024
The sales service at Jackson's Toyota was fantastic. Their Sales Advisor, Chris, was easy to work with. Took the time to figure out what I was looking for and kept me updated very regularly when new vehicles that met my criteria were on the lot. Very appreciative of the effort Chris put in to assist. Thanks
Written By: Nitan B
Hi Nitan, Thank you for the review.
October 24, 2024
My experience at Jackson's Toyota was fantastic, all thanks to Dmitry. He was incredibly friendly, well-informed, and never made me feel pressured. Dmitry guided me through the entire process effortlessly, helping me find a great deal. I highly recommend him for his outstanding service!
Written By: Olg M
October 23, 2024
I was having my car repaired and Dona Pereira helped me through the process. She was courteous and very professional. Also, Dona was very patient with me. First time I'd taken my car in and she even answered all of the my silly questions and steered me down the right path. She put up with me for two days! Thank you so much.
Written By: Linda E
Hi Linda, Thank you for the review.
October 21, 2024
Cheating place .... all other Toyota services charging $100 + tax for oil change for rav4 but this jackson's toyota charging $137 .... don't ever go here .... cheaters ....
Written By: Dikshan S
Hi Dikshan, Thank you for your feedback. We understand that pricing is important, and we strive to provide quality products/services that reflect the value we offer. We appreciate your input and will keep it in mind as we continue to improve. Thank you
October 16, 2024
Came in with an older Matrix with transmission error lights popping up. Using my own scan tool i found the code, which I gave to them. For their diagnostic I was charged for 1 hour shop time ($160) with the only work being done was a visual inspection and another scan, with recommendation of going further with internal inspection of the transmission. Not only was this information already known, which I shared with them, but the car was not even given a test drive to even feel see how the transmission is acting (ODO in and out is 1km). After talking to the service manager, he proceeded to ask why I even bothered coming to Toyota, and why I didn't go elsewhere. Magically, the charge was dropped to 1/2 hour of shop time. Was the car even looked at for the full hour? I still don't see the price as fair at all, as it was nearly $100 to be told a diagnostic code already known. A $4 supply fee was also added as a 'standard fee' on all services (Derrick explained), a deceptive practice. This is my first and last time going to Jackson's Toyota
Written By: Marshall J
Hi Marshall, My name is Will Mercer, I am the Service Manager here and I believe I have not spoken with you. Can you please contact me directly at 705-726-0288 x238 and we can see what went wrong here. Thank you
October 15, 2024
Worst customer service, they don't care and make you wait even with an appointment. Answering the phone is more important then having someone in front of you with an appointment ready to purchase a vehicle. Go anywhere else.
Written By: Lillian M
October 10, 2024
Great experience purchasing my first brand new vehicle. Big thanks to Dmitry and Rick for all of the help!
Written By: Kelsey Y
October 09, 2024
I have just received my first new car that is mine only. I ordered a Corolla Hatchback in March 2024 and it finally arrived. My salesperson was Matthew Mitchell and he is very professional, personable and very intuitive. He made suggestions on add ons that he thought would look good on the car to make it more sporty looking. He was right on and I fully trusted him and his opinions. It took over 7 months for the car to arrive and throughout that time period I regularly heard from Matt and his positivity really made the wait time go quickly. The service he provided was top of the line and I felt so appreciated as a customer. All the employees that I interacted with from Jackson’s Toyota were terrific. Thank you so much Matt for your kindness, knowledge and automotive professionalism. I love my car and feel proud to drive it.
Written By: Melinda W
