1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X12329 Reviews
65*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 18, 2021
Came in looking for a used car I had found online. They had it cleaned and ready for test drive. They were very accommodating and listened to my questions and concerns. Made the experience enjoyable.
Written By: Dalton B
Thank you for sharing your used car buying experience with us Dalton! We are glad it was an enjoyable experience!
January 17, 2021
Our experience was awesome! Simon went above and beyond to make sure we were happy wether we were going to take the deal or not. It was such a great atmosphere and Simon was really fun to talk to! We are excited about our new purchase!! Thanks Simon!
Written By: Bryce S
January 17, 2021
I purchased a vehicle from St. Albert Dodge in December 2020, and I was so impressed by the level of customer service. After looking for an vehicle in Calgary for many months and encountering many misleading ads and high pressure sales people, the staff at St. Albert Dodge were such a welcome change. Not only were they friendly, but they also went out of their way to offer me a great deal on my trade-in since I had driven all the way up from Calgary. They were also kind enough to mail me my garage door opener when I accidentally left it behind. Thank you for making my purchase such a positive experience!
Written By: Kailey
There are no staff members associated with this review.
January 16, 2021
Long review alert! (This is NOT AT ALL to bash Grand Cherokee’s as I ended up with a lemon, they are great vehicles I promise) I bought a 2019 Grand Cherokee (not from this location) but it’s given me trouble since the day I bought it. I ended up having my vehicle towed in on a Saturday after breaking down. They were closed for the day/weekend, but I received a call from Monica first thing Monday morning, just letting me know they had received the keys/vehicle and would be bringing it in to look at later that morning. Monica called me early Monday afternoon to tell me about all the problems that were going on, explained them easily and professionally. She said I wasn’t eligible for a rental through warranty, but she would fight to get me one anyway. I didn’t NEED one as I had another vehicle to drive, but the effort she put in to make me feel comfortable while my car was (once again) in for repairs, was OUTSTANDING. I previously had my vehicle in for issues with another Chrysler dealer, and they did not look for the root of the problem, they fixed what seemed like the problem instead of checking over the vehicle. St Albert Dodge took the time to check everything, even though it’s all covered by warranty. It ended up in the shop for just over a week, and Monica called me to let me know it was finished and I could get it whenever, even offering me a shuttle (not huge as I’m sure they do to everyone). Customer service here was amazing to say the least. I was cracking jokes to Monica about coming to pick it up, told her to keep it as long as she needs, because the longer they had it, the longer I DIDN’T. She laughed along with me making my ordeal much easier on my end. It had turned out that wiring had melted onto other components and the Jeep was a fire hazard (among a few other issues). I did not intend on buying Chrysler’s $50,000 bbq, but it’s what I ended up with. I am impressed with the service I received and will highly recommend anyone to them, and Monica. I did however notice some scratches on my hood, in which I will be calling them to discuss, but the service and efficiency I received makes it impossible to be upset. Hands down the most trustworthy car dealership service department!
Written By: Danielle W
Thank you so much for sharing your positive service experience with us Danielle! We are glad that Monica and the rest of our team were able to help you out with your Jeep and we look forward to a continued relationship in the future!
January 16, 2021
Amazing service. We went in with a budget and they stuck to it and did more for us. I couldn’t thank Terry and Jay enough for the service they provided! I highly recommend anyone to see Terry!
Written By: Amber S
Hello Amber, thank you for taking the time to leave us a review! We appreciate your recommendation!
January 14, 2021
Stephen and the whole team where amazing, this was such a stress free and easy experience. Unreal. Thank you!!!!
Written By: Tony K
Hello Tony, thank you for sharing your review with us! We are glad that Stephen and the rest of our team were able to help you with a stress-free experience!
January 13, 2021
The go to place when you need a vehicle!! We weren't actively looking at a new vehicle but came across a 2019 Jeep Grand Cherokee Trailhawk, and Steve was able to make it a win-win situation.. Thanks again man!!
Written By: Dan P
Thank you for the recommendation Dan! We appreciate your business!