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Acura on Brant

629 Brant St , Burlington, ON, L7R2H1

Member since March 10, 2014

629 Brant St Burlington ON L7R2H1

Overall Score

4.4

Acura on Brant

853 Reviews

345
Acura on Brant

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Acura on Brant Acura on Brant
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April 09, 2022

Tim from Acura provided first class service and made our decision to go with an Acura vehicle seamless. Highly recommend.

Written By: Limes

Acura on Brant responded on May 03, 2022

Limes! Thank you for the kind review and choosing Acura on Brant!

Acura on Brant Acura on Brant
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April 07, 2022

I spent a week looking at and driving several different Honda vehicles at different dealerships. Most of the cars were not as advertised and the salespeople...well not so professional...ugh ! Then on Sunday I'm on Auto Trader and see this blue Acura Ilx ASpec at Acura on Brant. Within 10 minutes of reaching out to them via their chat, Donnie Stoddard responds. The next morning I m meeting with Donnie in his office. He has the car ready for the test drive but first we go over the cars features and functions. Let me say, I was impressed with his knowledge of the product. At no time was he pushy or overbearing. The car spoke for itself during the drive. Quick, comfortable and a smooth drive. We got back to dealership and I decided to purchase the Ilx. I could not find anything wrong with it. New tires, brakes an super clean inside and out. Donnie and I sat down and within minutes , I had purchased the car. No haggling because I had done my homework. Quick, professional deal ! At no time did Donnie pressure me or rush me. He listened to me and answered any questions I had. Their were no games or let me get my manager BS. The dealership itself was stunning and after Grant reached out to me with the VIN# and answered a few questions I had. The car was ready for me 2 days later. Great buying experience ! My thanks to Donnie, Grant and Acura on Brant for making this purchase a stress free pleasurable time. Cheers!

Written By: Jeff

Acura on Brant responded on May 03, 2022

Thanks for the great review Jeff! When it comes to product experts, I would put Donnie up against ANYONE! Thank you for recognizing that and choosing Acura on Brant! We appreciate you taking the time to write an insightful review!

Acura on Brant Acura on Brant
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March 26, 2022

Tim looks like a A list movie star. In all honesty the video was very helpful. Great way to help understand. Keep it up.

Written By: Ken G

Acura on Brant responded on May 03, 2022

Thanks for the great review Ken. I am not sure that Tim looks like a movie star, but he's a rock star when it comes to customer service! We appreciate you choosing Acura on Brant!

Acura on Brant Acura on Brant
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March 22, 2022

The front desk doesn't pick up calls or puts you directly into the voicemail system.

Written By: J

Acura on Brant responded on May 03, 2022

Hi J- Sorry to hear this. Please email me at tsmith@lag.ca if I can be of assistance. Troy Smith- General Manager.

Acura on Brant Acura on Brant
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March 07, 2022

My wife and I bought a used Acura MDX from Tim at Acura on Brant and we were really pleased with his service. He wasn't pushy with the sale and sent us a personalized video of the vehicle before we came to see it. He had the vehicle serviced with 2 new control arms before we picked it up free of charge. The vehicle has been running really well for us. This is our first Acura and we would definitely buy another one in the future from Tim.

Written By: Michael C

Acura on Brant responded on May 03, 2022

Thank you and your wife for the great review, Michael! Tim is definitely always a customer advocate and I am happy to hear that you enjoyed your experience at Acura on Brant. Thank you for the great review and for choosing Acura on Brant!

Acura on Brant Acura on Brant
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February 28, 2022

Great purchase experience. Communication is exclent and the process was transparent and straight forward.

Written By: Adam C

Acura on Brant Acura on Brant
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January 30, 2022

Friendly and easy-going folks. Were super helpful in getting us familiar with their cars. Getting a car from them was a pleasant experience even with everything going on in the market. Would highly recommend!

Written By: Uday B

Acura on Brant responded on May 03, 2022

Thank you for the kind review Uday! We appreciate you choosing Acura on Brant and for taking the time to write a great review!

Acura on Brant Acura on Brant
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January 27, 2022

Written By: David S

Acura on Brant responded on May 03, 2022

Hi David- I am sorry to see the disappointing review. Please let me know if we can assist in any way to remedy the situation. tsmith@lag.ca Troy Smith- General Manager

Acura on Brant Acura on Brant
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January 18, 2022

Written By: Dan W

Acura on Brant Acura on Brant
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December 19, 2021

My wife and I just bought a 2022 Aspec Platium Elite. I can honestly say it was the best new car experience we've ever had! The sales team (Tim, Grant and Troy) are top notch with great personality and very accommodating. The RDX we bought is everything we expected and much more. It's a high quality SUV that is sporty and luxurious with great finishes and performance. We will definitely tell our friends and family about our great experience with guys at Acura Brant. What a great car! We love it! Nick and Joey

Written By: nick r

Acura on Brant responded on May 03, 2022

You're the best Nick! Thanks for the great review and for giving us the opportunity to deliver on your dream vehicle (s)!

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