Bank Street Mitsubishi
2565 Bank St , Gloucester, ON, K1T 1M8
Member since June 16, 2017
2565 Bank St Gloucester ON K1T 1M8Overall Score
Bank Street Mitsubishi945 Reviews
50Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 28, 2024
Written By: Kaitlin M
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
August 28, 2024
Written By: Alba M
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
August 26, 2024
Chu was great to deal with. Thanks
Written By: matt m
We are so grateful for your review. We hope to see you again soon.
August 25, 2024
Written By: Awais M
Hi Awais, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
August 24, 2024
Written By: Hope S
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
August 20, 2024
Mo, Paul and Shu were lovely to work with! Mo exactly knew what I was looking for as my previous car was stolen, Paul walked me through the who purchase procedure with ease and Shu has been providing great customer service overall. No complaints just very impressed with the dealership!
Written By: Kelvin C
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
August 17, 2024
What should have been a happy day to pick up my new car turned out to be very taxing, frustrating, and exhausting. All excitement and anticipation of enjoying the vehicle is now gone. During the excitement of learning everything about my new car, key fobs were handed back and forth for various reasons during this hand over process. After we left the dealership, we realized within the hour that we only had one key fob instead of two that were given to us at the beginning. We checked everything and everywhere we were within that short span of time. I am 90% sure we left with only one key fob. We've been back to the dealership and looked every where. Now we are faced with the replacement of this key fob and worries about another key fob floating around out there. What a great start. In addition, as I parked and walked away, I noticed a yellow scruff mark on the light grey leather interior between the window. I hope they will be able to get that off. It was a rainy day, windows haven't even been down. What a great start, hopefully it is not a sign... Update: They were able to provide another key free of charge. Although it could have went more smoothly and quickly, each visit was met with courtesy and professionalism. Thank you.
Written By: MeiMei T
Hi MeiMei, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
August 10, 2024
I recently purchased a Mitsubishi Outlander, and the experience was nothing short of outstanding. From the moment I walked into the dealership, I was greeted with warm smiles and attentive customer service. The sales team was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle to meet my needs. One of the highlights of my experience was the trade-in process. I was offered an excellent trade-in value for my old car, far exceeding my expectations. The appraisal was fair and transparent, with the staff explaining every detail and ensuring I was comfortable with the offer. This generous trade-in value made the purchase of my new Outlander even more satisfying. Overall, the combination of receiving an amazing trade-in value, the exceptional customer service, and driving away in a fantastic vehicle like the Mitsubishi Outlander made this a five-star experience. I would highly recommend this dealership to anyone in the market for a new car.
Written By: Ian D
Congratulations on your new vehicle, Ian! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
August 09, 2024
Wether you talk to Chu, Mo or Paul, you're garanteed to get the best customer service. From A to Z. We will surely be back in the future!
Written By: Sonia H
Hi Sonia, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
July 30, 2024
I strongly advise against using this dealership. They performed over $800 worth of repairs on my car without obtaining my authorization and then refused to take responsibility for their mistake when confronted.
Written By: Justine C
Hi Justine, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
