Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2413 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 30, 2024
Honda is known for its customer service which I never had any doubt but on my last car service on the 13th September, my experience was nothing less than excellence delight. Honda branford has a very professional team be it in sales or in service. On my arrival at Honda branford for my service appointment I was greeted by my service executive Mr Niali Richardson I was actually surprised and delighted to see that he exactly had all the specifications and requirements which I had discussed while making my service appointment for my Kia seltos 2024 model. I'm very happy with my car service. My overall experience at Brantford Honda was over the top. My service representative Nailie Richardson was very professional, in-depth knowledge of his work and friendly person. He made me very comfortable and answered any questions I had regarding my car servicing. I will surely recommend branford Honda service center if anybody is looking for good and genuine servicing of their vehicle.
Written By: ANJU V
Hi Anju, Thank you so much for your glowing review! We’re thrilled to hear that you had an excellent experience with our team, especially with Niall. Providing top-notch customer service is our priority, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!
September 20, 2024
Test drove, talked numbers, unfortunately we didn't settle on a price so I decided to sleep on it. The next day I called the sales person and told him I wanted to move ahead with the purchase, when could I meet and sign? He was very accommodating and agreed to meet me any time that night so I immediately left work and started driving to Brantford. An hour into my drive and LESS THAN ONE HOUR away from signing papers to purchase the vehicle the sales person called me and told me that someone else had put a deposit down. I was never given the opportunity to put a deposit down and I find it hard to believe a vehicle that had been sitting on a lot for a month would sell minutes before I signed for it unless the later was used as leverage for the sale. Brantford Honda has no respect for their customers and I will not make the mistake of trusting them ever again. (2 stars instead of 1 only because I really did like the salesperson I was working with. He came in off shift to meet with me and he kept me updated as promised with the car that was sold out from under me - regarding the new buyers financing being approved so I could accept that it was really gone.)
Written By: Seven
September 14, 2024
You lied, demanded, and stole $1,000 from my friend. I had to help her out and pay her rent, and, mine! She couldn't afford it after you did that, for that month. No thanks to you! It would be really honorable if you would give her the money back. she did not buy a car from you.
Written By: Rebecca W
September 14, 2024
Garbage, customer satisfaction guaranteed lol what a joke
Written By: Denis
September 12, 2024
Gotta love when a dealership takes a thousand dollars from a one income family and then sends them a Happy Birthday email!! So sweet of you crooks
Written By: Carly L
Hi Carly, I'm truly sorry to hear about your experience. It sounds like there's been some misunderstanding or miscommunication, and that's never our intention. Your feedback is really important to us, and we'd like to address your concerns directly. Could you please contact us at cmercer@brantfordhonda.com? We want to make sure we resolve this issue to your satisfaction. Thank you for bringing this to our attention.
September 11, 2024
Our experience purchasing a 2025 CR-V Sport at this dealership was incredible. Our salesperson Aaron was personable, informative and punctual in all his communications. We felt prioritized without ever feeling pressured or manipulated. Krista in finance was also wonderful, explaining everything thoroughly. The CR-V has of course exceeded our expectations! I would certainly recommend this dealership to anyone in the market.
Written By: Kate
Hi Kate, Thank you so much for the wonderful review! We’re thrilled to hear that Aaron and Krista has made such a positive impact during your visits. Your kind words mean a lot to us. If you ever need anything in the future, don’t hesitate to reach out.
September 04, 2024
Worst place to buy use car and they are overpriced. Used car has a lot of problem when they sell the problem cars to you. They won’t fix it. Just care about taking your money. Steve should be fire.
Written By: white L
Good Afternoon White Lady. My name is Mike and I am the Used Car Manager. Please reach out to me at: moakley@brantfordhonda.com
September 04, 2024
This guy by the service department is rude and racist…. he try to usher people out of the place
Written By: Mario M
Good Afternoon Mr Miller. I am disappointed about your recent experience. Please reach out to Chris Mercer, the GSM, directly at:cmercer@brantfordhonda.com
September 03, 2024
On my first visit to Brantford Honda, Todd provided amazing customer service. He walked me through each step with patient explanations. Thank you Todd.
Written By: Harshad C
Good Afternoon Harshad Chaudhari. We appreciate your excellent review! Todd has been in the business for years and a valuable team member.
September 03, 2024
we recently Purchased our very first Honda. Vali Nunes helped us with our purchase and he was the best sales person we have ever dealt with!!! no pressure very informative and because of him we purchased a 2025 Civic SI, such an amazing experience and Amazing Car!!!
Written By: M F
Good Afternoon M Fitz. Thank you for the positive feedback! We like Vali as well! We consider him to be an asset to our organization.
