Georgian Chevrolet

January 31, 2024

Laura Westlake is amazing! We can't thank her enough for helping us out with our food bank van! We use our van on a daily basis to do food recovery at our local grocery stores and we were worried that it would be out of commission for a week. Laura had it all taken care of in one day, plus she was able to help us out with a replacement key that we needed. It might be a bit more of a drive from Bradford to Barrie but it's definitely worth it for us to come and see Laura. Thank you, Laura, for your excellent customer service skills. From everyone at Helping Hand Food Bank in Bradford.

Written By: Carolyn K

January 30, 2024

Hey everyone, just a quick shout-out to Laura Westlake at Georgian Chevrolet's Service Department - she's amazing! 😊 She welcomed me warmly and made me feel at ease right away. Laura is not only knowledgeable but also incredibly patient and intuitive about what I needed. She goes beyond the usual dealership experience, making everything feel personal and caring. She truly went the extra mile for my satisfaction. If you're at Georgian Chevrolet, definitely seek out Laura - she's a gem!

Written By: Melissa P

January 30, 2024

I have had a very similar experience as a bunch of other people have, according to their reviews. I currently have a car I have leased for 5 years (never missed a payment), my husband has a Bronco which I am the cosigner on, and we also own a $60000 Jayco trailer. All of which we have never missed a payment. But according to their finance department, my job as an Uber driver for the past 5 years is " not relevant income ". And even though I was originally told I could finance a Trax for just over $200 biweekly, I was then told that I would have to pay $472 biweekly. This was told to me AFTER I put a deposit down. Obviously , I am not paying that amount for a Chevy Trax, so I asked for my deposit back. That then took numerous calls/messages/emails. I was told a manager would call me back, but that never happened. I continued to call and leave messages before finally calling and threatening to just come in person to get my deposit. Only then did I get an answer, from the receptionist, that they would mail me a check with my deposit. My advice, do not waste your time trying to deal with these people, it is a long, unnecessary headache. Just go to another dealership. Note to the dealership: Your specific dealership has some very shady behavior. I have already been to a different Chevrolet dealership in Newmarket and my experience has been very different, in a positive way. So like I said in the previous part of my post, I recommend going to a different dealership (like the one in Newmarket), for better customer service all around.

Written By: Diane D

January 29, 2024

Jonathan was super easy to deal with, I met him at the gym and mentioned I was looking for a vehicle, we exchanged contacts and he was very interested in actually finding the perfect vehicle for me and making sure he knew what I was looking for. He answered all my questions and it didn’t feel pushy or salesy. I was very nervous about buying a vehicle in general but thanks to Jonathan the process was really smooth. I will definitely be recommending friends and family members and if you’re looking for a smooth and simple buying experience, I would recommend that you talk to Jonathan !! Also want to mention that everyone at Georgian Chevrolet seemed extremely friendly and welcoming, he took me for a tour of the dealership and I got to meet a couple of the other people there and it was super refreshing to go to a dealership where everyone is passionate and kind and looks like they really enjoy their jobs and want to be there lol! Will be coming by often now to get all my work done here, the energy was amazing !

Written By: Sin

January 24, 2024

The service I received was completely terrible, not went right with the purchase of my truck from not having the ownership ready because the mechanic lost the paperwork, the finance department not putting the trade in of my other truck through properly and had payment for my old truck come out of my account. When I called about the response was “ didn’t you put a stop on the payments “ I’ve never had to do that with trading in a vehicle and it is the responsibility of the finance department, was told I would be reimbursed the money only to be reimbursed less then what was taken out of my account for their mistake. Tow mirrors were also purchased with my new truck, took 3 weeks to come in and when asked Steven if they were in was told I will have an answer soon, only to be left hanging without an answer. I found out they were in by calling the parts department myself. My truck was set up to go in on a Friday morning to have mirrors installed. Only to get a call later in the afternoon that they did not have the wiring harness required. So my trucked stayed there till Monday afternoon when I got it back and was told that everything worked. Only to find out that the spot lights on the mirrors do not work. Called Steven about it and was told he would talk with service Tuesday morning as it was after 5pm and no one was there. I still have not heard anything back on when or if they will rectify the problem with the mirrors that I paid extra to have installed by the dealership. I am completely frustrated and disappointed for such a large dealership to have such terrible communication and care for their customers who are spending thousands of dollars on vehicles from them. I will be filing a complaint with OMVIC and UCDA.

Written By: Paul H

January 24, 2024

Bought a new truck from this dealer in May 2023. Was promised a dealer installed upgraded part that was part of the build sheet, when picking up the truck the part was not installed and was conveniently on "backorder". After numerous emails and being told they are still waiting, I still have not received the part I was promised 9 months ago. The part is in Stock at chevy dealers across Canada. Buyer beware. They have lost my business over a $50 part.

Written By: J T

January 23, 2024

Written By: Dale L

January 21, 2024

DO NOT BUY FROM THIS COMPANY. purchased a truck last year around July. Was approved for a $70,000 loan making $18 an hour on a job I was only at FOR 2 MONTHS. I was somehow approved and once I had received a copy of my credit application they put I only paid $200 in rent every month (should be $800) and my INCOME WAS DOUBLED. I battled with the financing person there Mary-anne Conway and she basically told me to go pound salt and I apparently told her "I lived at home with my parents" and thats just what I told her. I had also contacted the Better Buisness Bureau about this incident and Georgian Chevrolet ignored them 3 times. Absolute scummy buisness they do there and its shoved under the rug. Now im in a truck that I shouldnt have been approved for and was screwed over. They will alter your credit applications and act like nothing happened. Dont go here

Written By: Nick B

January 20, 2024

With this dealership, you can’t talk to or negotiate with the salespeople.

Written By: Rania

January 19, 2024

Ryan was great to deal with! Made our time there very pleasant! If you need a new car make sure the first thing you do is walk in ask for Ryan!

Written By: Brandon O