Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda598 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 17, 2024
Probably one of the BEST dealerships and car buying experiences EVER.. Daniel (GM) has a great team.. A huge thank you to Wasfi (Sales Manager)and the team (Henning and Sam) for an easy and pleasant buying journey. It’s great to deal with nice professional people , who genuinely care. We set up an appointment on Saturday to look at a CX-70 GT and after the test drives , we decided on buying a 2025 CX-5 Signature Turbo in Jet Black Mica… and took delivery the following Saturday … It was so easy dealing with the team, no pressure, no BS, just straight to the point in a pleasant , clear and family like approach. We had a trade (again no hassle and gave me what I asked for) the whole process was seamless and smooth .. Pro tip : .. The showroom is one of the brightest we’ve visited , with large glass windows, tons of lovely sunlight .. Honestly , bring your sun-glasses, you’re gonna need then, and because of where it’s situated if you’re there late in the day around sunset, you’ll have the sun shinning in your face … Oh thanks for the matts We always appreciate the little pluses… All the best to a fantastic Team
Written By: Dar D
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
November 14, 2024
Abbas got me a great deal on my trade in. I loved their services and will 100% be coming back. I could not recommend them enough if you are looking for a new car!
Written By: Nick L
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
November 13, 2024
Bought a brand new Mazda 3 last month. Drove the car on a trip the same day. Bad vibration between 80 and 120k. Earliest apt was Nov 13th. Showed up 10min early for my 945am apt and was told by service advisor the appointment was to see the desk not to fix the car right away. She made no attempt to correct my frustration. I have one day off during the week so was not impressed.
Written By: A N
Hi A Norman, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
November 07, 2024
UPDATED: I emailed customer service as directed in the response to my initial review below and have not received a resolution to the $250 I spent getting this vehicle detailed properly. I also had to visit my bank today to fix the information on my loan that was entered incorrectly at the dealership. Don’t waste your time or money here. I traded in my car for a pre-owned Mazda CX-3 a couple of weeks ago and requested a quote from Adam for winter tires and rims. A couple hours after picking the car up, I noticed an unpleasant smell in the car like sour milk. I tried calling Barrhaven Mazda twice to speak to somebody about resolving the issue. Both times I was promised a callback and I didn’t receive one. I went back to the dealership and after being ignored by several people, eventually one of the sales reps asked what I needed. After being asked multiple times if I was sure of what I was smelling, the finance manager Sam took over and told me to bring the car back on Monday. It’s been 10 days since the dry detailing, and when I took the car back for a resolution this evening as it still smells awful, I was sent on my way having been told that the guy couldn’t smell anything like sour milk with 3 air fresheners and the advice to make sure I always use one in the car. Less than stellar service.
Written By: Lois M
Hi Lois, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
November 06, 2024
THANK YOU Brandon, Wasfi, Sammy for the best and easiest car shopping experience. We now have a second car. Quick and easy with no pressure. All our questions were answered. We highly recommend Barhaven Mazda, ask for Brandon he is fantastic. My wife is happy and I am happy. Thank you all
Written By: Matthew D
Thank you, Matthew. We appreciate your feedback and the 5 STAR review!
November 01, 2024
Excellent service, upfront, friendly, honest, helpful and a pleasure to deal with Abood
Written By: Branko C
We are so grateful for your review. We hope to see you again soon.
October 24, 2024
Best Mazda dealership and easy to work with
Written By: Abbas H
We are so grateful for your review. We hope to see you again soon.
October 22, 2024
Abood at Barrhaven Mazda was fantastic! He went above and beyond to help me find the perfect car. His knowledge and support made the buying process easy and enjoyable. Highly recommend!
Written By: shril
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
October 05, 2024
Abood in Sales was amazing, very helpful & informative about our used car. Sam in Finance was equally helpful. If you want to be treated with respect & smiles & no pressure at all ... Barrhaven Mazda is a place to check out. Thank you for taking all the stress out of buying a car!
Written By: Lucy B
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
October 01, 2024
Great experience in Sales and Service. Definitely recommend!!
Written By: Bilal G
Thank you for sharing your experience. We appreciate the 5 Star review.
