+16136998733

Barrhaven Mazda

520 Motor Works Private , Ottawa, ON, K2R 0A5

Member since May 18, 2017

520 Motor Works Private Ottawa ON K2R 0A5

Overall Score

4.2

Barrhaven Mazda

624 Reviews

74
Barrhaven Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 21, 2025

Abood,He's a man to his word. Was good dealing with him.

Written By: DES “

Barrhaven Mazda responded on February 25, 2025

We are so grateful for your review. We hope to see you again soon.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 20, 2025

Just bought a 2011 Mazda 3 from here for a great price for the vehicle I got, the service was amazing, Henning was polite and very helpful with helping me purchase this car as it was my first ever time buying a car from a dealership, and all around it was a great experience, this dealership definitely will be my first choice for the next time I decide to purchase a new vehicle.

Written By: Connor M

Barrhaven Mazda responded on February 21, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 15, 2025

Great experience at Barrhaven Mazda! Abbas was kind, welcoming, reasonable, and fair. Sam was great at sharing warranty information without being pushy or aggressive about any of it. Would absolutely return for my next car.

Written By: Patrick S

Barrhaven Mazda responded on February 18, 2025

Thank you for sharing your experience. We appreciate the 5 Star review.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 14, 2025

I just purchased a used Mazda CX-30. Brandon was very knowledgeable and helpful, and not pushy at all since it is my first time purchasing a car. It was a pleasure doing business with him. Sam was also very helpful during the experience. I would definitely come back again in the future.

Written By: Liam K

Barrhaven Mazda responded on February 15, 2025

Congratulations on your new vehicle, Liam and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 11, 2025

We recently had an experience with this car dealership that left me extremely disappointed. While the salesperson was kind and helpful, the positive experience ended there. We had finalized the car and nearly made the deal, even paying a $1,000 deposit. Upon reviewing the papers, we discovered the dealership had added an admin fee of $599 and a Carfax report fee of $70—despite the Carfax report being advertised as free on the website. It raised the question: why were we being charged for the Carfax report? We reached out to other dealerships, and none of them mentioned such a fee. When we questioned these charges and asked for them to be removed, we were told they wouldn't be. The major issue, however, was with the finance manager. His attitude was rude and unprofessional. He seemed to act as if he was doing us a favor by selling us the car. When we questioned the unnecessary fees, his response was dismissive. When we mentioned that we would be paying in full, suddenly an extra $1,000 charge was added, and he insisted the interest rate would be no less than 9.99%. Previously, he had mentioned it could go as low as 8.99%. His behavior showed clear stubbornness and lack of flexibility. As customers, we have every right to ask about and challenge these fees, but the finance manager made us feel like we were the problem. This was an extremely disappointing experience, and I wish I could have spoken directly with the store manager to address these issues.

Written By: Aditi G

Barrhaven Mazda responded on February 13, 2025

Hi Aditi, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Barrhaven Mazda Barrhaven Mazda
User Photo

February 11, 2025

We had a great experience purchasing a new car from Abbas and the awesome team at Mazda. Abbas was super kind and answered all of our questions throughout the process. We absolutely love the vehicle we purchased and know we will be in good hands when it needs to have work done by the service team at Barrhaven Mazda.

Written By: Ian R

Barrhaven Mazda responded on February 13, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Barrhaven Mazda Barrhaven Mazda
User Photo

January 30, 2025

We bought a new CX-30 from there a few months ago, and during recent very low temperatures, I was a dumb-dumb and caused some damage to the seal-trim on the moonroof. It was all my fault, and I told this to the people in Barrhaven Mazda Service. They let our vehicle thaw there overnight, and then within an hour, had it totally fixed, AT ZERO COST. Seriously, the best service on MY mistake ever! Big thank you especially to Zena and Blair!!

Written By: Aris M

Barrhaven Mazda responded on February 01, 2025

Thank you, Aris We appreciate your feedback and the 5 STAR review!

Barrhaven Mazda Barrhaven Mazda
User Photo

January 29, 2025

My husband and I met with Mr. Bratu, he was very friendly, warm, helpful, and such a delight to work with! He helped with the purchase of my first vehicle, thank you so much again, we appreciate your top notch service.

Written By: Faramade F

Barrhaven Mazda responded on January 31, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Barrhaven Mazda Barrhaven Mazda
User Photo

January 27, 2025

Abbas was SO helpful with our new vehicle purchase. He was able to answer all our questions, took into account our needs in a vehicle and was personal and charming while doing it. I would recommend him 100%

Written By: Samantha C

Barrhaven Mazda responded on January 29, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Barrhaven Mazda Barrhaven Mazda
User Photo

January 23, 2025

With Hanning’s support, I had a delightful experience to get a Mazda vehicle. He is a great salesman who leveraged his Engineering experience to help and support customers. And he is honest about the car and detail-oriented. Highly recommend him.

Written By: XF S

Barrhaven Mazda responded on January 25, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Write your review

Terrible Poor Average Good Excellent

Minimum 20 words

I already have a Reviewsii Account

Forgot your password?

I certify I am not associated with a competing business, past or present, nor are one of my family members. If a review is found to be posted by an employee of a competing business, or a relative of an employee or a competing business, we reserve the right to blacklist the business and post a consumer alert on their review page.

I am not associated with any competing business.

I agree to the Reviewsii 

Terms & Conditions
Please correct the following errors