Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3918 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 08, 2025
I just purchased my “new to me” used RAV4 from Ish at Jackson’s Toyota. Ish was very helpful and it was a great experience! Love my new car!! I would definitely recommend Jackson’s Toyota to anyone looking for a new or used car!!
Written By: Nancy H
Thank you so much for the wonderful review, Nancy! We truly appreciate your kind words. Congratulations on your new vehicle — we hope you enjoy every mile!
April 08, 2025
Where to begin. Go in to inquire about purchasing a rav4. New or used. Went to used first. Was lowballed on my trade by almost $10k below my market value. Then offered a ridiculous interest rate with a high credit score. Only when making a complaint do I get a half decent offer on a new vehicle. During the purchase process with Rick. They don’t take no for answer when trying to upsell you added coverage and warranties. I requested my deposit back that I paid, and still haven’t seen it returned. I will be calling head office about my experience. Calling to get my refund is getting bounced around to different people who tell me they can’t do anything. Better go to Collingwood, Toyota which is where I’ll be buying my vehicle. Absolutely toxic experience.
Written By: Victor M
Dear Victor, We're truly sorry to hear about your recent experience. This is not the level of service we strive to provide, and we deeply regret that you left feeling undervalued and frustrated. We understand how important trust and transparency are—especially when it comes to trade values, financing, and making such a big purchase decision. It’s also very concerning to hear about the delay in processing your deposit and the difficulties you've faced trying to get clear answers. Please accept our sincere apologies for the stress and inconvenience this has caused. We’d really appreciate the opportunity to make things right. If you're open to it, please reach out directly to our management team at 705-726-0288 so we can personally ensure your concerns are addressed and your refund is processed as quickly as possible. Thank you for your feedback—it helps us do better. We’re sorry we didn’t meet your expectations this time, but we are committed to learning from this and improving moving forward. Anthony Casey GSM
April 07, 2025
Had an incredible experience with Kathleen Moore! absolutely fantastic. I previously have had a poor experience at Jacksons Toyota and to be honest found most sales people there to be lazy. Kathleen was great to deal with and went above and beyond in a very friendly and no pressure manner while dealing with my indecisiveness and working though to make sure I didn't just buy anything, but to make sure what i was buying was correct for me. very patient and knowledgeable. One of the best sales people i think i have ever dealt with.
Written By: Jeffrey
Thank you so much for the excellent review, Jeffrey! We appreciate it!
April 05, 2025
Written By: gmoney e
Thank you so much for the rating, Gmoney! We appreciate it!
April 04, 2025
My Wife and I just picked up our new 2025 Camry. Everyone we delt with from the super nice lady at the front desk to our sales guy Matthew Mitchell were fantastic.
Written By: Brad T
Thank you so much for the wonderful review, Brad! We truly appreciate your kind words. Congratulations on your new vehicle — we hope you enjoy every mile!
April 01, 2025
My husband and I were very interested in buying a car, all the salesperson did was to say how good they were, no competition in terms of cars, they are so good that they never have a car available to show, the first probably 20 minutes of the conversation was held at the front of the dealership, did not bring us to a desk to discuss appropriately about what we wanted, the numbers and stuff to the point that we were finally very disinterested in everything he was talking about (probably something about how Toyota car are amazing). We felt his goal was to sell the idea, not an actual car. Of course we left with no solid information or numbers and went straight to the competitor that was way more helpful and excited about our business.
Written By: Leticia V
March 31, 2025
Thanks Dmitry Jackson Toyota for great service
Written By: Aleksandr D
Thank you so much for the review, Aleksandr!
March 31, 2025
Your management needs to be honest. I went to your used car lot to perches a car. Your financial guy said if there was any wrong with my credit he would call me. I never received a call and I found out afterwards when I went to pick up the car. You guys lied to me and were not honest with me and honesty goes a long way then lying gets you a bad review and I'm exposing you guys for this and I'll never recommend your dealership to anyone at all. You guys need to learn to be more honest to your customers instead of lying to them.
Written By: Mark G
March 29, 2025
We recently purchased our new car from Toyota Jacksons, and the entire experience was fantastic! Ekkom was incredibly helpful throughout the process, making everything smooth and stress-free. He was knowledgeable, patient, and went above and beyond to ensure we found the perfect car. From the initial inquiry to driving off the lot, the customer service was exceptional. Highly recommend Toyota Jacksons and especially Ekkom for anyone looking for a seamless car-buying experience!
Written By: SYED. M
Thank you so much for your kind words Syed! We’re thrilled to hear you had a great experience with Ekkom and the team. Enjoy your new car!
March 28, 2025
They post misleading information for the cars they have. Always double-check the products you by from them. I was told that the suv they have only 15,000 km on and when I reached there the product advisor told me that the it is more than 100000 kms on it. I had to drive 3 hrs to reach there and the manager never even apologised for the mistake.Sales person is not at all professional in selling cars. Had the worst customer experience and Never recommed them.
Written By: Manu
