Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3920 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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March 23, 2025
Written By: Saurabh B
March 23, 2025
Wud have gave 5 stars , but nah . Went back and asked about something was broken , forget about the scratches that I saw , but that was my fault I didn't checked the car throughly. The sales rep said I did it and it was not their before . I mean like dude seriously, and the tone was from very polite ( when selling the car) to rude ( after it was sold) . Don't promise u will message a video or call back or will discuss and call back and then IGNORE COMPLETELY. UNACCEPTABLE AND UTTERLY IMMATURE
Written By: Saurabh B
March 22, 2025
I had an excellent experience working with Dmitry at the dealership. He was incredibly helpful, patient, and knowledgeable throughout the entire car-buying process. Dmitry took the time to understand my needs, answered all my questions, and guided me to the perfect vehicle without any pressure. His professionalism and friendly approach made the experience smooth and enjoyable. I highly recommend Dmitry to anyone looking for a hassle-free and pleasant car-buying experience. Thank you again for your outstanding service!
Written By: TatianaY
Thank you for the amazing feedback Tatiana! We’re glad Dmitry made your car-buying experience smooth and enjoyable. Enjoy your new ride!
March 22, 2025
I recently purchased a new car from this dealership, and I had an exceptional experience working with Dmitry. From the moment we walked in, Dmitry was professional, knowledgeable, and genuinely helpful. He took the time to understand our needs, answered all our questions, and made the entire process smooth and stress-free. His friendly behavior and attention to detail made a significant difference. We never felt pressured, and Dmitry ensured we got the perfect vehicle at a great price. If you're considering buying a car, I highly recommend asking for Dmitry – he’s fantastic to work with! Thank you, Dmitry, for making our car-buying experience enjoyable and seamless!
Written By: Iurii I
Thank you, Lurii! We're thrilled to hear Dmitry made your experience smooth and enjoyable. Enjoy your new car, and thanks for the great recommendation!
GREAT CUSTOMER SERVICE
March 21, 2025
I was driving through Barrie this week when I incurred a mechanical issue on the 400. Jackson Toyota went above and beyond to deal with my case in a time sensitive manner. Thank you to Dona, and the technicians.
Written By: A
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March 21, 2025
Today we got our new Toyota.. Thank you Jackson's Toyota and Dmitry for the excellent service. We would recommend this dealership to all our friends.
Written By: Lana V
Thank you, Lana! Congrats on your new Toyota! We’re so glad Dmitry and the team provided excellent service. Enjoy the ride!
March 21, 2025
Great dealership and people. We have worked with Dmitry . He is very reliable and responsible. He takes time to explain to you everything if you have questions. He is pleasant to work with and provides good service. We have purchased a vehicle from Jackson's Toyota and would recommend it as a great place to come and see .
Written By: Maryna K
Thank you for the kind words Maryna! We’re glad Dmitry made your experience a great one. Enjoy your new vehicle and thanks for the recommendation!
March 18, 2025
Extremely disappointing experience with the service department at this Toyota dealership. I visited them with dashboard lights on, and they managed to squeeze me in for a same-day diagnosis, which was the only positive aspect. However, their diagnosis only involved scanning codes and resetting them, failing to identify the actual cause of the issue. To add insult to injury, they charged me for this incomplete diagnosis. The next day, the lights came back on, and I returned to the dealership, only to be told that I'd need to pay an additional $500 for further diagnosis. Unbelievable! I took my business elsewhere and found a local mechanic who diagnosed and fixed the issue in one visit. The contrast in service was night and day. I would strongly advise against using this dealership for service. They seem more interested in charging you for incomplete work than actually fixing your vehicle."
Written By: Muhammad w
We sincerely understand your frustration and apologize that the repair did not meet your expectations. Given the high mileage of your vehicle (500,000 kilometers), our technician required extra time to accurately diagnose the cause of the blown fuses. We truly value your feedback, and had we been given the opportunity, we would have been more than happy to provide a thorough diagnosis and an appropriate quote for the necessary repairs. Service Manager
March 17, 2025
Andrew Black has been wonderful in getting me into my new (to me) car, and with helping my husband with his new car. We’ve been loyal Jackson’s Toyota customers since 2015.
Written By: Sarah P
Thank you, Sarah, for your loyalty since 2015 – we appreciate your support and hope you enjoy your new cars!
March 14, 2025
⭐⭐⭐⭐⭐ I had an amazing experience purchasing my 2025 RAV4 Hybrid with Chris Humby! From start to finish, Chris was professional, knowledgeable, and genuinely committed to making the car-buying process smooth and stress-free. He took the time to answer all my questions, ensured I understood all the features of my new vehicle, and made sure I got the best possible deal. His friendly and approachable nature made the entire experience enjoyable. If you’re looking for a salesperson who truly cares about his customers, I highly recommend Chris. Thanks again for the fantastic service!
Written By: Natka B
Thank you, Natka! We're thrilled to hear that Chris made your RAV4 Hybrid purchase smooth and enjoyable—congratulations on your new car!
