Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2459 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 16, 2025
I only get my 2018 Honda Civic serviced at Brantford Honda. Great staff, and they always take good care of my car. If you’re looking for top level customer service, look no further!
Written By: Harrison Q
Hi Harrison, Thank you for your continued trust in Brantford Honda! We’re so glad to hear that our team consistently delivers the top-level service you expect and that your Civic is well taken care of. Your loyalty means a lot to us — we truly appreciate your kind words and look forward to seeing you again soon! — The Brantford Honda Team
July 16, 2025
Dale Kemp was excellent! He’s pleasant, fast and knows his stuff. They took my car right in, did a speedy oil change and washed my car. Dale advised that my summer tires are at the end of their life and said to come I to get a quote.
Written By: Millie N
Hi Millie, Thank you for the wonderful review! We’re so glad to hear that Dale provided you with excellent service and made your visit quick and smooth. It's great to know you appreciated the oil change, car wash, and helpful advice on your tires. We'll be happy to provide a quote when you're ready—looking forward to seeing you again soon! — The Brantford Honda Team
July 15, 2025
Really happy with my experience here - this was my first time financing a vehicle so I spent months figuring out what car would work best for me. I was fortunate to have Het (Hetkumar Patel) guide me through the whole process which made everything seamless and stressfree. This was a great experience and a shoutout to Logan Hunt in their financing department as well. If you’re searching for a car, I highly recommend working with Het and he’ll be sure to hook you up. Thanks again guys!
Written By: S Y
Hi S Y, Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that your first vehicle financing experience was a positive one and that Het and Logan were able to make the process seamless and stress-free for you. We’ll be sure to pass along your shoutout to both of them—they’ll be happy to hear it! Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road. All the best
July 14, 2025
Always great service! Knowledgeable, friendly staff, all of them Niall, Dale and Trevor. They are all a pleasure to work with. Wouldn’t open my hood to anyone else!!!
Written By: Angela F
Hi Angela, Thank you so much for your kind words and continued trust in our team! We’re so glad to hear that Niall, Dale, and Trevor have consistently provided you with excellent service—it truly means a lot to us. Your loyalty and support are greatly appreciated, and we look forward to taking care of your vehicle for many years to come. We promise to keep earning that “wouldn’t open my hood to anyone else” confidence! All the best
July 14, 2025
Written By: Mary-Louise P
July 12, 2025
Het was personable and helpful with making a deal with my wife for her purchase of a used vehicle from their lot.
Written By: josh n
Hi Josh, Thank you for the great review! We're so glad Het was able to assist you and your wife with the purchase of your vehicle. It’s always our goal to make the process smooth and personable, and we're happy to hear Het delivered. Wishing you and your wife many happy miles ahead! Best regards
July 12, 2025
Hetkumar helped us get our new used crv. He worked hard to help us make a good deal... however after receiving the vehicle and trying to set everything up, I discovered that he had given me false information on features of the vehicle. When test driving I had asked about Google maps/ navigation and he told me that I would just have to plug my phone in to the car and use android auto and it would work. When trying to set this up it never worked. Turns out this year of vehicle isn't compatible. I also noticed that whom ever detailed the vehicle did a spectacular job on the seats and the carpet, however there was some weird grease around both seat belts and make up on the sun visor and many dirty spots on the ceiling (white ceiling interior)
Written By: Shayna A
Hi Shayna, Thank you for the wonderful review! We’re so glad Hetkumar was able to help you find the right CR-V and make a great deal happen. He always works hard to ensure our customers leave happy, and it’s great to hear he made a positive impact. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road! All the best
July 12, 2025
Will was our sales representative and he was excellent. Answered all our questions honestly and gave us all the time we needed to make our decision. Everyone there was pleasant and went out of there way to say hello. Highly recommend
Written By: Don D
Hi Don, Thank you for the kind words and recommendation! We're so glad to hear that Will provided excellent service and made your experience a comfortable and pressure-free one. It’s also great to know our whole team made you feel welcome—we truly appreciate that feedback. Wishing you all the best with your new vehicle, and we’re here anytime you need us!
July 11, 2025
Had a pleasant experience with purchase of my first car. Het Patel was very helpful and had proper communication at all the phase of the purchase.
Written By: Roshan K
Hi Roshan, Thank you for taking the time to share your experience! We’re so glad Het was able to support you through every step of your first car purchase—it’s a big milestone, and we’re honored to have been part of it. Wishing you many safe and happy miles ahead. If you ever need anything, we’re just a call away! Best regards
July 10, 2025
I bought my 2023 Honda CR-V Sport from Brantford Honda, and it has been a very frustrating journey with their service department. A few months after purchase, the reverse camera on the infotainment system started showing black and white instead of color. I reported it, and they replaced the camera — but the issue came back. I had to go there 4 to 5 times, and each time they just replaced the camera without giving a permanent solution. I asked my service advisor, Mr. T*r, for a real fix. Finally, he told me it was a software update issue — which was not available and he had no idea when it would be. I followed up multiple times, only to receive rude and disrespectful replies, he spoke very harshly, telling me to stop disturbing him and that he couldn't do anything more. I even visited the dealership and spoke to the sales advisor in person, who joined me in speaking to Mr. T***r, but his behavior remained extremely unprofessional and disrespectful. I had to suffer for over a year, with no real solution and continued mental stress from poor customer care. We later moved to Alberta, and I visited Alberta Honda. Within two days, they understood and resolved the issue professionally — something Brantford Honda couldn’t do in a whole year. I do NOT recommend Brantford Honda’s service department. The staff is unhelpful, rude, and unprofessional. They caused unnecessary stress for something that could have been fixed easily. If you care about good service, avoid this place. Thank you Alberta Honda for handling things the right way.
Written By: Sinjith M
