WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1781 Reviews
868Review Ratings Breakdown
Consumer Reviews
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Service was great, but bumper was installed crooked.
October 14, 2015
I had minor damage to my bumper. Due to the $1000 deductible I had to pay and damage relitivly unnoticeable I was hesitant to fix it. That being said the alignment of the bumper is out 3/8 on an inch from one side to the other. I will be bringing it in this week after work for it to be looked at. I expect that Nurse will make good on this oversight as ive only heard good things about your shop.
Written By: Brad
Brad, Thank you for your review. I am sorry to hear about the issue encountered with the bumper installation during your recent visit. Our Body Shop Manager will be in touch with you. If you require anything in the interim, please let us know at service@marynurse.com or (905) 668-4044.
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The Team at Nurse Chevrolet Cadillac
View Profileknowledgeable and professional
October 14, 2015
The staff were knowledgeable and took the time to address my concerns and explain the details of the services in a courteous and professional manner.
Written By: Hillary
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The Team at Nurse Chevrolet Cadillac
View Profilegreat service great people
October 14, 2015
made appointment on wrong date called back next day person very accommodating new appointment without out any hassle explained to service rep. things to be done when done call back on schedule perfect that's the way it should be run not like at this place.
Written By: Alfred
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The Team at Nurse Chevrolet Cadillac
View ProfilePainless
October 14, 2015
Great customer service from the service advisor, shuttle driver and cashier upon check-out. They were able to get my car in early and complete several things including a recall fix of which I was not aware. Thank you!!
Written By: Julie
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View ProfileComplete Satisfaction
October 14, 2015
From the service department to the shuttle service, I could not have been treated so well. Courteous, attentive employees. Thank you.
Written By: Victoria
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The Team at Nurse Chevrolet Cadillac
View ProfilePleasant as always
October 14, 2015
I was able to make an appointment for the same day, and my issue was fixed quickly. The staff are always pleasant to deal with and they make it a good experience every time.
Written By: Kelly
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Terrible Customer Service
October 14, 2015
As for a quote last Saturday at 9:30 am for new winter tires and steel rims. Car was bought at Nurse so they should know what was needed. I was told they'd call back in a hour. After 3 hrs I called and was told part department did not have the quote and they would call me. Called on Tuesday at 4:30 pm and told quote still not ready and would get back to me today (Wednesday). I cannot understand in a world of computes why this would take so long. I can understand a couple of hour and if really busy maybe a 1/2 day, but it should not take 5 days to get a simple quote for something that should be standard. Have decided to take my business elsewhere. If you want something done in timely fashion, don't count on Nurse Service to do that for you.
Written By: Karen
Karen, We are very sorry to hear about your recent experience and the delay in providing the tire quote. Our Parts Manager has already reached out to you, but we did also want to communicate with you to let you know that we are reviewing the circumstances and process associated with the request so that we best serve our customers.
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Performed the work my car actually needed and the customer service was great.
October 14, 2015
Previous dealerships hadn't looked into the issue to fix my car but the team at Nurse did and I appreciate that. The service writer I had, Cameron, was honest and told me the schedule was a bit behind and ensured I had a vehicle to replace mine. He als explained what the problem had been and how they fixed it - I really appreciated that.
Written By: Audra
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View ProfileAppointment for OnStar upgrade
October 14, 2015
Met at service dept on time. No delay in processing vehicle for service. Vehicle was ready when promised.
Written By: Michael
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View ProfileSurprised
October 14, 2015
Mechanic said he could not get hub caps on whereas my 74 year old father in law does it easily
Written By: Arden
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