South Trail Chrysler

July 16, 2019

Brandon was exceptional dealing with my many demands. He was very patient and listened to what I required in a new vehicle. South Trail Chrysler is a phenomenal establishment with a very pleasant receptionist named Bri, I enjoyed every time I came in to the dealership.

Written By: Steven A

July 16, 2019

Brandon was exceptional dealing with my many demands. He was very patient and listened to what I required in a new vehicle. South Trail Chrysler is a phenomenal establishment with a very pleasant receptionist named Bri, I enjoyed every time I came in to the dealership.

Written By: Steven A

July 13, 2019

I was there today, my ram 1500 navigator and all panel does not work. It is almost new. They told me we can not fix it for you , you have to wait until next service and we will update it then . Maybe it works then. The company is working on it. Then , I told them I am going out of the city and I am not familiar with the road. He told me use your cellphone. I didn’t buy a limited 2018 ram1500 to use my cellphone instead of car options. How funny is it. And the guy was rude and unhelpful. I have not seen the same behaviour anywhere in my life .

Written By: Mehdi D

July 12, 2019

wonderful

Written By: Rod C

July 12, 2019

wonderful

Written By: Rod C

July 12, 2019

Alex and his managers on the pre-owned side lied to me, telling me the vehicle I walked in to buy was on a 24hr test drive when really it was at the auction. I received confirmation from 2 other sales people that the vehicle was at auction and Alex still tried to maintain his lie passing blame to his manager saying HE was not the one to say it was on the test drive. REGARDLESS, I didn't care where the vehicle was, I only cared that they had lied to me. He tried shady car sales tactics on me, told me I had to pay a documentation fee on top of the listed price (illegal), and then proceeded to talk down to me like I didn't know what I was talking about. I bought a Range Rover elsewhere where the people were not treating me like trash, but still made an offer to purchase the BMW X5 I had originally went in for. I texted Alex the offer, and asked who do I make the bank draft to, and his response was "South Trail Chrysler" which tells me that my offer was accepted. Now I get a text from him trying to push me to make the purchase at $5000 more than my offer. Not a good experience. Just don't lie to people and I probably wouldn't have even shopped elsewhere.

Written By: KingGroup I

July 12, 2019

Alex and his managers on the pre-owned side lied to me, telling me the vehicle I walked in to buy was on a 24hr test drive when really it was at the auction. I received confirmation from 2 other sales people that the vehicle was at auction and Alex still tried to maintain his lie passing blame to his manager saying HE was not the one to say it was on the test drive. REGARDLESS, I didn't care where the vehicle was, I only cared that they had lied to me. He tried shady car sales tactics on me, told me I had to pay a documentation fee on top of the listed price (illegal), and then proceeded to talk down to me like I didn't know what I was talking about. I bought a Range Rover elsewhere where the people were not treating me like trash, but still made an offer to purchase the BMW X5 I had originally went in for. I texted Alex the offer, and asked who do I make the bank draft to, and his response was "South Trail Chrysler" which tells me that my offer was accepted. Now I get a text from him trying to push me to make the purchase at $5000 more than my offer. Not a good experience. Just don't lie to people and I probably wouldn't have even shopped elsewhere.

Written By: KingGroup I