WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1775 Reviews
868Review Ratings Breakdown
Consumer Reviews
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I was moved from area to area to find my repair bill and locate someone who could answer a question about my equinox.
September 22, 2015
I went in for an oil change, mentioned the recall for ail usage, then got sent back and forth to get the bill and even to buy one more product. It took a while and 3 or 4 employees to answer a question about my vehicle hands free system. Please note that at all times everyone I met was polite, respectful, and worked to help me. I raise this not as a staff issue, but as an internal operation procedure issue. Your service staff always speak to me as a customer in a friendly manner with a goal to help out.
Written By: Clyde
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The Team at Nurse Chevrolet Cadillac
View ProfileI must say, keep this up and I forget about the first 4 years of dealing with NURSE. Service has improved tremendously over the last year. Keep up the good work.
September 22, 2015
It was in for an OnStar upgrade. In last week for service and had to do a couple of additional items(grind rotors, seatbelt issue, etc.). Although car was supposed to be available by end of day they realized early on that was not going to happen and immediately contacted me, set us up with a rental and took care of things. All good. Thanks.
Written By: Monica
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The Team at Nurse Chevrolet Cadillac
View ProfileNo Complaints
September 22, 2015
I've been taking my car for service at Nurse for years. I am always impressed by how polite and friendly the staff are. Jackie was extremely helpful and made sure to explain everything that needed to be done but also didn't force any non-essential work. The service itself is always quick and charges are always explained in advance. There are no surprises when you go to pay! Overall I am very pleased with the service I receive at Nurse.
Written By: Megan
Megan, Thank you for your positive feedback regarding your visits to Nurse and your most recent one where you had Jackie as your Service Advisor. It is appreciated.
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The Team at Nurse Chevrolet Cadillac
View ProfileRecall
September 22, 2015
Appreciated the speed and courtesy with which Evan handled the air bag recall on my car. Always a good experience.
Written By: Mary
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The Team at Nurse Chevrolet Cadillac
View ProfileExcellent service team looked after my vehicle.
September 22, 2015
Repaired a noise in he car. Provided a rental so I was never inconvenienced and timely updates on what was being done.
Written By: Kevin
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The Team at Nurse Chevrolet Cadillac
View ProfileAlways receive A+ service
September 22, 2015
I enjoy every interaction I have had at Nurse Chevrolet. From buying the car, using the Express Lube, getting my car detailed, having regular service done, transacting with the front reception, etc etc etc, the friendly, efficient and client focused service I receive EVERY time make me loyal to this fabulous dealership. I RAVE about it to all my friends. There are so many small things that have made my multitude of experiences amazing that there isn't enough room but here are a few: - Our salesman Rob assisted my husband in surprising me with a sunroof in the car I was buying...a hard thing to do with me watching all the computer screens soo intently :) - Rob taking 45 minutes to get me "set up" in my new Trax with On Star, my phone, etc etc - The front receptionist remembering my name and tidbits about me so that every time I am there she inquires about my life with a personal touch - Kevin in service, who every time I bring my car in for service is friendly (@ 7am) fast and efficient, while making meaningful suggestions about things that with my high monthly kilometers will keep me safe and my car running great. He always is clear in his follow up calls to me regarding what has been done to my vehicle that day. Everything he says is done, has been. Never has there been a discrepancy - Mary Nurse for her prompt and meaningful response to my husbands emails Etc the list is endless and all positive Thank you Nurse Chevrolet!
Written By: Sarah
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The Team at Nurse Chevrolet Cadillac
View ProfileGreat experience, as always!
September 22, 2015
Excellent service by Marlinda Topping, probably the best service I've ever had. She was so friendly and even called me multiple times just to give me an update. I've always recommend Nurse since the day I bought my car (in part because of the great oil change service, the fact they clean my mats every time is awesome), but her service, and the service of others bring this facility up a few notches.
Written By: Jessica
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The Team at Nurse Chevrolet Cadillac
View ProfileWas in & out in good time
September 22, 2015
Am always completely satisfied with my service. Burned out brake lights & tire light on Service people easy to deal with
Written By: Eleanor
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The Team at Nurse Chevrolet Cadillac
View ProfileProfessional, timely, courteous.
September 22, 2015
Came for oil change and tire rotation. I was approached in person by service advisor to inform me of extra work required and quotes for those repairs, and asked permission before they proceeded with any extra work. I have lways received wonderful service and hope that never changes, and usually refer friends and family to your dealership.
Written By: Roy
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The Team at Nurse Chevrolet Cadillac
View ProfileTimely, friendly service
September 22, 2015
Kevin met me at 7 am and arranged for my shuttle to the Go Station, explained what needed to be done and got me on my way quickly. The car was ready when I was told it woudl be and the shuttle pick up at Whitby Go was on time. The driver was very friendly. Great customer service
Written By: Kenneth
Kenneth, Thank you for taking the time to complete the survey and for your positive remarks regarding the level of customer service provided by members of our Service Department.
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The Team at Nurse Chevrolet Cadillac
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