Dilawri Chrysler Jeep Dodge
370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A2Overall Score
Dilawri Chrysler Jeep Dodge1559 Reviews
474Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 06, 2023
Written By: Ivan S
Hi Ivan, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 29, 2023
Horrible Manger has no idea how to do anything. Let alone keep customers.
Written By: Katelynn C
Hi Katelyn, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 28, 2023
( I’ve reported them to OMVIC). Very nice experience while buying my vehicle, nothing but a nightmare afterwards. They said they would tint my vehicle as part of the deal(they did not) they still haven’t gave me my deposit back( it’s been a month). No one will take my calls. I leave voicemails with no return. Very unprofessional. I have overspray on my truck from the line x they put on and they still haven’t resolved it. Will never go back to Dilawri and I suggest you don’t either
Written By: Kenneth L
Hi Kenneth, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 22, 2023
Classic Salesman's who say anything to make a sale. They call me saying my brand new vehicle is ready for pick up. I drive 1 hour and 30mins to pick it up. Upon pick up I Noticed parts weren’t installed on it as agreed in contract. Took over a month of constantly calling them to finally get the parts. Once finally at the dealership it took from 8am to 530pm and still goin just to install a wiring harness. I’m from out of town and wasted my day waiting… unprofessional. I expected better.
Written By: ty B
Hi Ty B, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 17, 2023
I just picked picked up a super nice Jeep Overland at Dilawri. I dealt mostly with Bader for this purchase and it was obvious he was working hard towards a most pleasant delivery. I will likely be back for next purchase!
Written By: Daniel B
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
June 16, 2023
Blatantly misleading advertised prices, don't waste your time here.
Written By: Ryan G
Hi Ryan, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 11, 2023
Written By: sarah e
Hi Sarah, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 02, 2023
Best service department in town. Team is Very helpful. I have been couple times it’s such a great service
Written By: Osman R
May 28, 2023
Written By: Ryan K
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
May 27, 2023
Just a horrible experience with this dealership. Bought a truck and they made me wait 18 days for it. Leaving me stranded. Then tell me it’s ready for noon. And make me wait 2 more hours for the truck. So many reasons why this was a really horrible experience. Form sales to finance to the completely useless parts department. What should have been a fun and exciting experience for me turned out to be an extremely frustrating time.
Written By: Thomas W
Hi Thomas, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
