Bank Street Mazda
2575 Bank St , Gloucester, ON, K1T 1M8
Member since June 15, 2017
2575 Bank St Gloucester ON K1T 1M8Overall Score
Bank Street Mazda2325 Reviews
177Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 17, 2024
Written By: Jane L
Hi Jane, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 16, 2024
We picked up a gently used CX-50 turbo from Bank Street Mazda in May 2024 and couldn't be happier! Xavier was a gem. He put us at ease, answered our questions, and helped us navigate the car-buying process. Sully was great to work with on the financing side. He worked with us on the numbers and helped us find the best option for us. It was a great experience from start to finish and we love our CX-50!
Written By: Liz L
Congratulations on your new vehicle, Liz and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
June 10, 2024
Not the greatest place to shop cars from. Had a bad experience few years ago. Watch out for shady salesmen and finance office.
Written By: Allen K
Hi Allen, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
June 06, 2024
Written By: Elaine W
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
June 04, 2024
Adam is not just a salesperson; he's an asset to the dealership. His professionalism, expertise, and dedication made my car-buying experience truly memorable. I'm grateful for his assistance and would confidently recommend him to friends and family. Thanks to Adam, I'm now the proud owner of a Mazda 3 Sport!
Written By: Aishah A
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
May 27, 2024
Brought in my car today fir an oil change and 1 1/2 hour later, they still had not started to work on my car. I had booked thus appointment 3 weeks prior to today. I m told its tire season, that's why the wait is longer. Should not have to wait so long for an oil change and at the end still not get it done. Customers have other things to do. Appointments should be booked appropriately.
Written By: A
Hi A, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
May 21, 2024
My son was looking for a used vehicle, cash in hand and NOT ONE salesperson came out to help!!! Customer lost!!!
Written By: Stephen A
Hi Stephen, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
May 18, 2024
Mo was very nice and answered all my questions. I am very happy with my purchase.
Written By: Audrey A
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
May 09, 2024
Bank street Mazda has the most amazing staff! You start and end at the reception desk with a very nice young lady but in between there are staff members offering you coffee, tea, water, all checking to make sure everything is okay. I had the pleasure of meeting a wonderful young man named Xavier who took the time to go through everything with me about the car I was interested in and making sure I knew how all the options worked then after going through the car and paperwork I was then introduced to another young man named Sully who takes care of the finance side and he does his best to get you the lowest payment possible, then a few days later I went to sign the final papers with Sully and was told that Xavier was coming in on his day off so he could be the one to put the plates on the car and give my the keys and that is something I won’t soon forget. Thank you Bank Street Mazda ❤️
Written By: Robin M
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
May 09, 2024
This was my very first time going around and shopping for a car. I came in to see what your dealership had to offer on your anniversary sale day I believe and I was greeted with open arms, you all made me feel included. Xavier was a great help in finding my first car and still helps me answer questions I have or helps me book appointments. Thank you so much for a great first car experience, and thank you again Xavier for your time and effort put aside for me and my family, cheers !
Written By: Tristan G
Hi Tristan, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
