1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71326 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 24, 2022
Recently Bytek Volkswagen completed corrosion/paint defect repairs under Volkswagen Warranty on my Tiguan 2012. I was impressed by the service and the results!!! Thanks again to all.
Written By: Suzanne L
Hi Suzanne, we're so glad to have had to opportunity to fix your Tiguan, and get it as good-as-new again. Thank you for your review!
October 20, 2022
The parts desk was very helpful and found me what I needed. I think the clerk at the parts desk was Sam, but not sure. Great job! Well done. Jalil at the Service Desk was very helpful and informative too. I was treated well at this dealership. Excellent customer service. Good job guys :D
Written By: Luke A
Hi Luke, Thank you for your review! We're so glad to hear you had a great experience at our dealership.
October 13, 2022
Responsive, informative, highly professional. Andrew Q and team were great to deal with!
Written By: Cameron K
Hi Cameron, Thank you for your review! We're so glad to hear about your experience with our Bytek team.
October 07, 2022
These 5 stars are for the great people in Service Department Ram Raikar and Kelly Sibbit thank you so much for your always excellent courteous and efficient service!! And for your great attempts and ability to make your customers satisfied and happy!!!
Written By: elena e
Thank you for your thoughtful review Elena! We're so happy to hear that our service department has been able to help you and your Volkswagen.
October 01, 2022
Amanda and Lesley from Bytek were really helpful in getting my first ever car in Canada, they were patient enough to answer 100s of questions I had on the car and lease, Thank you Bytek team and I love my Tiguan looking forward for a great after service as well.
Written By: Udesha M
Hi Udesha, thank you for your review! We're so proud to have been able to help you along your first car buying journey. Enjoy your new Tiguan!
September 29, 2022
Not a great experience. Definitely had sufficient support from sales rep Dilhan. We were able to negotiate a reasonable price on a vehicle; however, we had issues with communication during the credit application process... It's extremely discouraging being asked questions about your financial history, only be to congratulated on a car purchase BEFORE the credit application is approved. There was no courtesy from the financial rep Jennifer to let us know we may not be approved; instead, we were amped up and congratulated, thinking there would be no issues at all. Bytek needs to understand that people come from different financial backgrounds and they need to show restraint during this process. Not to mention, their credit check is a HARD check. We had mentioned that the car would be under MY credit and not my partner, yet they went ahead and did it on my partner, dropping her score. Overall, I think we will pass on Bytek for a car in the future. We recently bought our car at Performance Mazda, and it was a MUCH better experience. We were welcome and treated normally despite our low income and limited credit history. Not embarrassed, discouraged or outright ignored by the finance team when we simply wanted help understanding why we weren't approved. It all starts with communication, and I have no doubt they can learn from an experience like this!
Written By: Mikal H
September 25, 2022
Great customer service. Bought my Tiguan from here and they let me test drive to see if that fits in my garage which was almost 40 mins drive to my place. Great car buying experience.
Written By: AMANVll
Thank you for taking the time to leave us a review. Making sure our customers find the perfect car for them and their lifestyle is our #1 priority. Enjoy your new Tiguan!
September 19, 2022
Couldn’t ask for more dedicated support up to the very last moment, really impressed with Tim, Pierre and Jennifer getting me sorted ❤️
Written By: Erika
Hi Erika, we're so glad our team was able to make this process as simple as possible. Enjoy your new Volkswagen!